My shop currently does not offer wholesale at this time. Thanks for your interest!

Due to the process and number of steps required to place an order, there are no cancellations allowed under this reason.

I currently do not, but will look into options in the future.

All items are Made-to-Order and handcrafted with care. This takes a timely process to ensure all orders follow the same quality. Current turnaround times are reflected in your order confirmation email, however delays may happen and updates will be posted.

All beads are hand painted and detailed by Bethany @ The Pink Hutch. Raw wood beads are source from domestic vendors and overseas suppliers.

All listed items for sale are Made-to-Order unless specified. Each order will have a specified turnaround time.

It is a very rare occurrence that an item is Ready to Ship due to the process of my shop. Some items will ship sooner and some ship later, but an estimate ship date is always given based on the production time. I have a very busy shop and constantly have products being created and made.

“In-Stock” items are Made-to-Order.
“Re-Stocked” and “Re-Listed” items are also Made-to-Order.

I often hold launches while current orders are still pending. This is normal, but it doesn’t not mean your order is shipping yet. I take on more orders are production wraps up from the previous batch.

Custom requests are done periodically but not often. They may come from an existing waitlist.

Please provide photos of the damages along with a message via your Etsy order page for a resolution.

For exchanges due to damage/defect, buyer may send the item back at the buyer’s expense (shipping cost). A replacement will be sent without additional fees once tracking for the exchange has been provided and is active. Exchanges may only be done once.

No returns are currently accepted.

Items are posted during specific launch dates. This typically occurs twice a month. Launch dates are posted in shop announcements and in The Pink Hutch Instagram bio.