ThePlanetsBend

Druzy Jewellery, Friendship Bracelets, Cute Gifts

Beaconsfield, United Kingdom 2769 Sales On Etsy since 2014

5 out of 5 stars (373)

ThePlanetsBend

Druzy Jewellery, Friendship Bracelets, Cute Gifts

Beaconsfield, United Kingdom | 2769 Sales

All Items

Jennifer

Contact shop owner

Jennifer

Announcement    Current production times are between 2 and 7 working days, depending on the item purchased. If you need an order rushed please let me know. I can also accommodate large bulk orders of braided bracelets. When placing large orders, the production time could take longer but I can give you an estimated time if asked.

Follow us on Instagram @theplanetsbend for info about sales and promotional codes and to see some pictures of our store behind the scenes.

Announcement

Last updated on Jun 24, 2019

Current production times are between 2 and 7 working days, depending on the item purchased. If you need an order rushed please let me know. I can also accommodate large bulk orders of braided bracelets. When placing large orders, the production time could take longer but I can give you an estimated time if asked.

Follow us on Instagram @theplanetsbend for info about sales and promotional codes and to see some pictures of our store behind the scenes.

Reviews

Average item review
5 out of 5 stars
(373)
See reviews that mention:
quality 38 shipping 47 customer service 25

Updates

Rainbow bracelets are here rainbowsparkles Just in time for the #EtsyCyberSalesWeekend! We have up to 25% off in the shop, free shipping on UK orders over £15 and orders over £25 have a special little gift included gift🥰
View all 23 updates

About ThePlanetsBend

Sales 2,769
On Etsy since 2014

Hello!

I'm Jennifer and I like to make bright, fun and colourful jewellery. I design, make and sell my jewellery from my home in Buckinghamshire, England.

You can find me in other places, if you want to be alerted to new items and special promotions.

facebook.com/planetsbend
instagram.com/theplanetsbend
twitter.com/planetssbend

Shop members

  • Jennifer

    Owner, Designer

Shop policies

Last updated on December 18, 2017

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I gladly accept returns and exchanges. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Shipping
Estimated shipping times

UK: 1-4 business days
Europe: 5-10 business days
USA, Canada: 7-14 business days
Australia, New Zealand: 10-21 business days

These are the estimated shipping times based on my experience with the Royal Mail, but can't guarantee them, especially at busy times of year like Christmas. Unfortunately this is out of my control. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. If buyers want to check the possibility of duty and custom charges prior to purchase, I recommend using www.dutycalculator.com.

Shipping Address
Orders will will be sent to the address provided by Etsy, unless we have discussed otherwise. Please ensure that this address is correct. If an order is sent to the address provided by the buyer, and it is the wrong address, the cost of re-sending the item must be paid by the buyer.
Additional policies and FAQs
Postal costs and delivery times are beyond my control. I post quickly and buyers will receive an email to let them know their item has been posted.

I comply with the UK Distance Selling Laws.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Nathan Martin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jennifer92lane [!at] gmail.com.

More information

Last updated on Sep 12, 2017
Frequently asked questions
I live in the UK, when will my order arrive?

As standard, we send orders with standard Second Class postage. We also offer the chance to upgrade to First Class postage, Second or First Class Signed For, or Tracked Next Day Delivery for an additional cost. Please select the option you require at checkout.

Once your order is dispatched, Royal Mail aims to deliver 1st class items within 1-2 working days or 2nd class items within 3-5 working days.

Please be aware that once I have posted an item, any delays are out of my control.

I live in the USA, when will my order arrive?

As standard, we send our orders without tracking to keep postage costs as reasonable as possible. We offer the chance to upgrade to Tracked and Signed delivery for an additional cost. Please select the option you require at checkout.

This service is estimated to take 10-21 working days (excluding weekends and public holidays) to arrive to the US but please allow up to 6 weeks from the date of your shipping notification. Please be aware that once I have posted an item, any delays are out of my control.

Please note, the tracked/signed for option is not an express service, and delivery times are estimated to be the same as the standard service.

If your order value is over £20/$25, I recommend selecting the tracked/signed for option.

Wholesale availability

We welcome wholesale orders, and would love to work with you!

Send us a message with the details of your order, the amount required and your deadline so that we can give you a personalised quote.

Custom and personalised orders

We love working with you on custom and personalised orders!

Send us a message so that we can discuss your ideas and work together to make your ideas come to life.