Creative Handmade Items

15 Sales


Creative Handmade Items

15 Sales On Etsy since 2009

0 out of 5 stars

ThePlaygroundDivas is taking a short break


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No reviews in the last year

Anonymous on Nov 21, 2011

5 out of 5 stars

So darling, thanks!

View all 12 reviews

Shop policies

Last updated on February 14, 2011
Hello and Welcome to The Playground Divas Shop Policy page!! Here you will find information about Payment, Shipping, Refunds, and custom orders. If you have any questions please feel free to contact me with any and all questions!!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
I am currently accepting Paypal and money orders as forms of payment.

Paypal payments are expected to be made at time of check out (unless you are in need of an adjusted invoice). If paying with echeck, I will wait for it to clear before starting on your order, this can take 3-5 business days. You do not need a Paypal account to pay for your items through Paypal! Choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account. Thank you!


Note: Etsy's letter to the buyer confirms a sale; notifies the seller of the sale, and also removes the item/s from the sellers stock on line. It does not confirm that the sale has been finalized. ETSY'S FINAL CHECKOUT PAGE should bring the buyer to the buyer's own PayPal account. If this does not occur, the proper steps were not taken...try again. Until the buyer verifies the purchase in their own PayPal account, and PayPal notifies the seller that the purchase has been paid for, the shipment is held.

If you feel that you did complete your order, go to “your Etsy”(first page)and in the upper-left corner click (purchases), find the order that is in question, and to the right of it, click (view). If there is a extra-large green-check-mark the order was finalized, if there is not, click the PayPal button provided and verify order. PayPal will then send the seller an e-mail confirming the payment, and the order will be shipped.
I will make every effort to make the transactions smooth and easy. I will ship your packages safely and in a timely manner, usually 2-5 days after payment is received, if not sooner. Depends on if I need to do any finishing touches on the item (like mount a bow to a clip) or if the item is to be "recreated". Custom orders may take longer, I will keep in contact with you. I will let you know if there are any expected delays.

All packages are shipped First Class with delivery confirmation. If the shipping charges equal that of Priority Mail prices I will upgrade (which can happen with multiple items purchased). If you prefer Priority Mail for your item please contact me for a revised invoice.

All shipping charges are estimated as accurately as possible. Shipping charges include packaging and delivery confirmation. If you would like to include insurance, please let me know and wait for a revised invoice before paying.

The shipping charges are calculated by charging the highest shipping price first, then adding each additional item with the secondary shipping cost. If you have any questions please let me know.

Shipping fees do not include insurance. If you would like to add insurance to your order please contact me. The Playground Divas can not be responsible for lost or damaged packages during shipment.

Here are the USPS fees for insurance:

$1.65 - $0.01 to $50
$2.05 - $50.01 to $100

Will ship internationally, but please contact me before hand. Shipping charges will be slightly different.
Refunds and Exchanges
Your satisfaction is very important to me. If there are any problems or concerns with your order, please contact me and I'll do everything I can to make it right.

Exchanges or refunds (less shipping) will be made once the item has been shipped back to me in unused condition in its original packaging. Contact me within 7 days of receiving your item. Shipping fees will not be refunded. And shipping fees for returns/exchanges are at buyers expense.

Instructions or Tutorials are not able to be returned or refunded, please ask any and all questions before purchasing to ensure satisfaction, I will offer unlimited email support once the instructions have been purchased.
Additional policies and FAQs
I love custom orders!! Feel free to browse my already sold items to see what else I have done. If there is something you are looking for, please let me know. Maybe I just haven't listed it. If I have the know how and the supplies, or the ability to get them, I will make it for you!

To request a custom item, please either contact me or click on "request custom item" from my main shop page.

All hair accessories are made with high quality materials and all ribbon ends have been heat treated to ensure your hair prettys last and stay beautiful!!

Please note - All appliques and embellishments are securely attached, with that being said they do have small parts. So please never leave your little one alone with any hair accessory as they can become a choking hazzard.

**All pictures in my shop are taken by me and are the property of The Playground Divas. They are not to be copied or used in any other shop or website**

Will ship internationally, but please contact me before hand. Shipping charges will be slightly different.

Thank you so much!

The playground Divas