
ThePomPomFairy is taking a short break
Reviews
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elanak1 on Jul 22, 2022
5 out of 5 starsSuch beautiful prices, extremely happy with everything, product, delivery and service ❤️
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Nicole on Apr 21, 2022
5 out of 5 starsLove love love the seller helped me find the perfect colours. She sent me lots of photos to help me pick the right colours and turned up in a beautiful package
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Ruth Hemsley on Jan 23, 2022
5 out of 5 starsAmazing! Love the packaging. The pom pom fairy has been very busy. The pom poms are perfect for a rainbow themed child bedroom .
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Nicola on Nov 21, 2020
5 out of 5 starsLovely item bright colours looks great in my daughters room thank you
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Lisa on Nov 12, 2020
5 out of 5 starsI really lovely addition to my daughter’s room. Excellent quality and fantastic service when I accidentally ordered two by mistake. The order was refunded very quickly. Thank you 😊
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Rose on Oct 25, 2020
5 out of 5 starsLovely seller with great communication 😊 Such a beautiful product, thank you very much!xx
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About ThePomPomFairy
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
More information
Frequently asked questions
Address
Please ensure that the address you provide me with is your current and accurate address as I cannot be held responsible for orders being sent out to the wrong home
Colour Representation
I try my hardest for my photos to show the items true colours, but different screens and device settings may alter them slightly
Variations in pom poms
Every pom pom is handmade by me, from the threading to the trimmimg and shaping. Each one is unique! There may be some slight differences in size, shape or colour
Custom and personalised orders
I love to create custom items, whether that is colours, pom pom sizes or length of garland. Please don't hesitate to get in touch to discuss your needs
Safety
All of my items are for decoration purposes only. They are not toys. Please keep out of the reach of babies and young children.
When will I receive my order?
Please check each individual listing for specific dispatch times as this can vary.
Once your item has been dispatched you will receive a notification from Etsy.
Delivery times vary depending what country you reside in. The Pom Pom Fairy is based in the UK and ships directly from the UK.
All items within the UK are sent Royal Mail Second Class Tracked. Please allow up to 3 business days for delivery within the UK. Delivery upgrades are also available.
International delivery is by Royal Mail International Tracked.
Please allow 5-14 working days.
Will I pay customs charges?
Any customs charges incurred are the sole responsibility of the customer, and the onus is on the customer to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. By placing an order you are agreeing to this policy.