ThePoshDiva's Shop Announcement


*** GUARANTEED Christmas delivery for all orders placed before December 5th!!***


We put our absolute heart into every item made for you! Nothing is premade, every item ordered is custom made just for you! By putting that care and time into each order, it means an order is not immediately ready to ship the day you purchase. We do offer rush options and installment plans. PLEASE MAKE SURE THE DATE REQUESTED IS THE DATE YOU NEED IN HAND, NOT THE DATE OF YOUR EVENT!!!!! With a rush order we must have the date needed in the notes to seller at checkout. This date MUST be the date you need to receive the item, NOT the date of your party!!!!! In order to receive a rush order we need to be contacted BEFORE purchase.

PLEASE read the entire listing when ordering, if your info is incomplete it will delay your order. Failure to leave pertinent details such as initials for monogrammed items will result in your order being delayed or cancelled. Please note that monograms MUST be in first, LAST, middle order!!!

Orders CANNOT be cancelled after 24 hours due to the custom nature of the product. There will be no refunds once production has begun, no exceptions.

If an item arrives damaged, we will replace or refund as long as we receive PROOF within 3 days of delivery. If an item does not arrive due to USPS, we defer to the tracking info provided by USPS.

If you have requested your order by a certain date, it MUST be in the notes to seller at checkout -- this is our only way of having this information on your order form, and if the date is not in the notes to seller then we will not guarantee your order by the date requested. EVEN IF YOU HAVE COMMUNICATED THIS DATE ELSEWHERE, it MUST be in the notes to seller so that we can mark your order appropriately on the calendar. There are no refunds, no exeptions if you have not provided the date needed in the notes to seller.

ALL CORRESPONDENCE MUST BE THROUGH ETSY!!!! We get hundreds of emails each day, and there is no way to match your order up or guarantee we will get the message if you send us info outside of etsy!!!!

Thanks so much!!!