TheProvidenceStory

Handmade leather goods by Ali Arnette

Media, Pennsylvania On Etsy since 2012

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

TheProvidenceStory

Handmade leather goods by Ali Arnette

Media, Pennsylvania | 11,827 Sales

Announcement    ****PLEASE READ - all items are up to 3 weeks to ship from the date your order is placed*****

Follow on Instagram @theprovidencestory for sales and more fun stuff!

Announcement

Last updated on Jun 12, 2020

****PLEASE READ - all items are up to 3 weeks to ship from the date your order is placed*****

Follow on Instagram @theprovidencestory for sales and more fun stuff!

Items

 

All Items

Alison Arnette

Contact shop owner

Alison Arnette

Reviews

Average item review
5 out of 5 stars
(2610)
See reviews that mention:
quality 421 shipping 230 customer service 161

About TheProvidenceStory

Sales 11,827
On Etsy since 2012

I started my shop in 2012 and am truly humbled by what it has become! I am a mom of three little kids and also a one-woman business; from start to finish, its all me. I work out of a small room in my home; I have one sewing machine, buy material in small quantities, and can hear my kids playing while I work. I have some stock, but not much. Most items are created when an order is placed. This may be different from the places that you normally shop, but I am confident that you will love what you receive! I strive to provide customers with pieces that are unique, exciting, and functional. I create the items that I wish I could find while browsing the stores - I like quality materials that stand out, simple design, minimal but impressive hardware, and most of all...a price point that actually makes sense.

If you are thinking about placing an order and have any questions, please reach out - I'd love to say hi and help! :)

Shop members

  • Alison Arnette

    Owner, Designer, Maker

Shop policies

Last updated on October 6, 2019
Hi - Thanks for checking out my shop! Follow me on Instagram for fun product photos, behind-the-scenes action, and shop updates! @theprovidencestory

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
+ I will exchange NON-CUSTOMIZED items if you contact me within THREE days of the date that USPS delivered the original package to your address as long as it has not been used in any way. You must pay shipping both ways to send the item back to me and receive the new one. I accept payments to send the new item back to you via PayPal or venmo (not through etsy). The item you are sending back must be packaged carefully and I suggest shipping with insurance in case the package is lost or damaged. The original item that you are sending back MUST be in perfect, sellable, condition, or I will be sending it back to you (with the money paid via PayPal).

+ No refunds, returns, or exchanges on items that have been customized in anyway - this includes bracelets, monogrammed items, or items where any custom selection has been made.

+ ONCE USPS SCANS YOUR ITEM AND TRACKING BEGINS I AM NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES. ANY ISSUES WITH THIS MUST BE DIRECTED TO USPS. LET ME KNOW IF YOU'D LIKE TO UPGRADE YOUR SHIPPING TO INCLUDE INSURANCE!

+ PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS WHEN PLACING YOUR ORDER - addresses cannot be easily changed once an order is placed.
Payment
Payments must be made immediately via PayPal. Sorry but NO e-checks will be accepted, if you pay with an e-check I have the right to refuse it and request another form of payment. Cancellation requests will only be honored within 24 hours of placing your order.
Shipping
I won't refund an order for dissatisfaction in shipping time as long as it's within the turn around time window listed under each item. If you need your order by a certain date please let me know BEFORE placing your order and I will let you know if I can accommodate...I'm always happy to try! I ship USPS Priority Mail for clutches which takes 1-3 days to get to you and includes tracking and a small amount of insurance should something happen during shipping. I ship USPS First Class Mail for keychains to keep the shipping cost low.


INTERNATIONAL ORDERS --
I ship first class international mail unless you request another method prior to ordering. The cost to bump up to priority is significantly more. Normal length of time for first class is 7-10 business days. I am not responsible for customs delays, customs fees, or damage incurred in the customs process. Once the tracking on a package begins, I am not responsible for lost, stolen, or damaged packages.
Additional policies and FAQs
All of my items are handmade by me. This means that no two are exactly alike and differences are not only possible, but guaranteed. I also use a lot of natural materials which means that differences and imperfections are inherent. If you are looking for a handmade item (that shows signs of being made by a human being), this is the place for you!


LEATHER AND PRINT --

Leather is a natural material and there WILL be differences with each and every piece. Hair on hide especially. Each piece that I use will vary from the next. Photos on listings, unless specifically stated otherwise, are an example of a past product that was made. You WILL receive a different one. A piece may contain actual scars and/or marks that the animal endured during its lifetime. The background of the cheetah print hair on hide may vary in color or have spots that vary in color as shown in the listing photo example. This is not a defect and adds to the charm of a natural and handmade product. Cheetah and leopard print may have darker or lighter colored background than what is shown in the product photos. Spots may be closer together or further apart. The actual pattern may differ.

SCARS -

Here, at The Providence Story, I like to keep things as natural and simple as possible. Cowhide and cow leather are VERY prone to scars, brands, and other natural marks such as mosquito bites. I always always avoid the bad ones but you may find minor marks and scars on your bags and other items. If you have an issue with this, please please refrain from ordering or speak to me prior to ordering. Thank you for understanding!