PLEASE TAKE THE TIME TO CHECK THE MEASUREMENTS.
Feel free to send me a message to ask for more details or additional photos.
Returns & exchanges
All orders will be shipped to the address you entered as the shipping address on Etsy's checkout process. Most orders are processed within 48-72 hours of receipt of payment. If you would like your order to be shipped to another location, please contact me immediately.
HOYJI's liability ends once the order (s) are dispatched. I am not responsible for any delays, damages, customs and import taxes or losses caused by the carrier. In case of concern, I will assist you in the complaint by providing you with the necessary documents (invoice, proof of shipment, etc.).
If you need express delivery times, it is your responsibility to request and pay for insurance or fast delivery.
Additional policies and FAQs
* I take special care to completely describe the items and to report any defects.
* None of the accessories shown in the photos are included with the item, unless stated otherwise in the description.
* All items are stored in a non smoking and animal free area.
MY ECOLOGICAL COMMITMENT:
Hoyji is an eco-friendly brand, I make a point of using only biodegradable, 100% recyclable or compostable packaging materials as well as reused cardboard.
I also limit any flyers or packaging titles.
All clothes are washed and stored with detergent and organic moth repellent.
Limiting the ecological impact on our consumption is for me more than a fantasy, it is an obligation.
Thank you for your interest in my shop and do not hesitate to send me your questions or comments.
My best reward is your satisfaction !