ThePurpleAlligator

The Purple Alligator

Viera, Florida 598 Sales On Etsy since 2008

0 out of 5 stars (234)

ThePurpleAlligator

The Purple Alligator

Viera, Florida | 598 Sales

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ThePurpleAlligator

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ThePurpleAlligator

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quality 9 shipping 24 customer service 32

About ThePurpleAlligator

Sales 598
On Etsy since 2008

Shop policies

Last updated on March 7, 2016
Thank you for stopping by The Purple Alligator!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the nature of personalized items, returns and refunds are not available.

If a mistake has been made on your item, and it was The Purple Alligator's fault, we will gladly exchange the item for you with the same item. We must be notified within 3 days of receiving an incorrect item. Refunds will not be issued on shipping charges, and return shipping will be paid by the buyer.

If a mistake has been made on your item, and it was your fault, it is yours to keep. Please take care when entering your information, and carefully check the proof that is sent to you.
Payment
The Purple Alligator accepts PayPal, direct checkout, and Etsy gift cards.

Please understand that if there are details missing when you place your order for a personalized item, this will cause your order to be delayed. Upon completion of your vinyl design (excluding monograms), a proof will be sent to you, via convo, of your item or items. If this convo is not returned within 12 hours, it will be assumed that there are no changes that need to be made, and your order will be processed.


***** CANCELLATION POLICY*****
ALL sales are final. Once your order is placed, we will not cancel it. Please be aware of the turnaround time before purchasing any of our items.
Shipping
All items are shipped via USPS First Class Mail. Any items over 13oz. will be sent USPS Priority Mail. A tracking/confirmation number will be automatically emailed to you once your package leaves my studio.

Items are shipped to the address provided via Etsy. If you need your item to be shipped to a different address, please provide that address in the "Notes to Seller" section upon checkout.

**The Purple Alligator is not responsible for items that are not received when tracking shows DELIVERED by the USPS.

Vinyl decals are shipped in a rigid, stayflat mailer. All other items are shipped in a cardboard box.
Additional policies and FAQs
The Purple Alligator is a pet free and smoke free studio.

All of the vinyl items offered by The Purple Alligator are created with top quality outdoor grade vinyl (unless stated otherwise) that has an outdoor rating of 6+ years. A good rule of thumb to remember is handmade = hand wash. Soap and water with a sponge or soft cloth is recommended. No scrubbing or harsh chemicals should be used.

Due to monitor settings, the colors that you see on your monitor may vary slightly from the color that will arrive on your product.

Due to the nature of handmade products, custom products that are made to order will vary slightly from one another. Please keep this in mind when ordering.

If you have any concerns with your order once you receive it, please send me a convo before leaving feedback. Customer service is of utmost importance to me, and it is my mission to make sure every buyer has a positive experience.

Are you looking for something that you don't see? Send me a convo. I love working with customers to create exactly what they're looking for.