thepurplepug

Each sparkling item is handcrafted to order. Most are personalized and, as such, I cannot accept returns or exchanges on personalized items.
If I have made in error, please contact me as soon as you receive the item and we can chat about options.

I ship most packages via USPS First Class.
I offer upgrades to Priority and Priority Express, but please convo for rates and to see how long your order will need to be completed.
For International clients--you are responsible for any VAT, customs, duties, or taxes due to your home country.

💜FAQ/secret info:

💜 I am am a one woman show. I create the listings. I answer the convos. I process the orders. I create your designs. I cut the vinyl. I heat press the designs on. I hand dye the ribbon. Sometimes I photograph the items after completed. I package the items. I take them to the post office. Just me.
Please be patient with me. I strive to make a purchase from The Purple Pug an extraordinary experience.

💜I design almost exclusively in glitter. Love it, dream about it:) I do also offer a pearlescent & a metallic range of colors. They will have a little shine when the light hits them. I can swap out colors on most of my listings-please send convo.

💜It can take up to two weeks for me to ship your order. Most times sooner, but I am especially busy around all holidays so it is always best to order early! If you have a time crunch, waited until last minute or need items pronto for any other reason, please convo me to discuss options and availability to rush order.

💜I use my artistic license to create these magical bags. In some instances I need to make slight modifications to a design, or change a font for cutting, size and/or materials issue, or I may change placement of text. I am always working on new variations and designs-always evolving. If you have specific questions regarding my process, please convo.

💜I have made thousands of bags over the years. I have hundreds of designs and add designs as time allows, but many designs are not listed in my shop. If you have something specific in mind and it is not in a listing, please convo to discuss.

💜These items are handcrafted to order. Nothing is premade. You order, I make it. I do not make the actual bags-I get them from suppliers and sometimes I will need to change the style of the bag due to availability. They will be the same size, but may vary in exact look. Bags have variances of 1/4-1/2 inch due to manufacturing process.
Design and text placement may vary slightly from bag to bag. They are handmade and I am not perfect-each bag will be totally unique and one of a kind! They will not be factory precise. That's the charm of handmade.

💜On hand dyed ribbon...I hand dye and crinkle your ribbon in very small batches. I have tried to give a range of colors on the color chart in each listing, but every single batch will vary slightly. These are one of a kind bags and they are finished off with my hand dyed creations. When you fill these bags and close with the ribbon-that's when the magic happens and you can see the full effect of the ribbon. Magic.
If you have a specific color combo or are trying to coordinate with something, please contact me for options.

💜I want you to be excited to open up your package from me. I strive to offer extraordinary customer service and an amazing experience. I think about your sweet birthdays, showers, holiday and classroom parties when making each and every bag. I think about these bags adding a little sparkle and happiness to the recipients. It is an honor to be chosen to make my sparkly creations for your event. Thank you.

💜As far as social media goes-I have been pulling away from it for several reasons. Crazy, I l know, but, at least for the time being, I am not active on any of my social media pages. Intentionally.
You can check out my pages though for photo galleries, past work and parties.
@
www.thepurplepug.blogspot.com
http://twitter.com/thepurplepug
http://www.facebook.com/pages/The-Purple-Pug

💜 Thanks for reading this. It's long. I ramble on. Always feel free to convo me with questions or for additional info. I will always respond and probably ramble on:)

Kristy
The Purple Pug