thequeenofcups

The Queen of Cups

thequeenofcups is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

thequeenofcups is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on July 22, 2011
I love making beautiful handmade tags and invites and extras for your special event and take pride in the final product. I will do my best to see that it gets to you safely and intact. Please note that because I do use inks with my pieces that occasionally random smudges may appear.

Accepted payment methods

Paypal
Returns and exchanges
If you aren't satisfied for any reason please convo me within 3 days of receiving item.
Returns and Exchanges: If you are not pleased with your purchase please convo me and we can discuss what the best plan of action should be!! ***Customer must pay for shipping on all returns!*** I will be happy to remake your order, but do not offer refunds! Custom orders are made to specifications we agreed on and are not refundable or exchangeable
Lost in the Mail: If your item is lost in the mail, please convo me immediately!! We can work out a new time frame for your item to be replaced, but you must pay for the shipping the second time!! Thank you for your understanding!
If you do NOT respond to my emails when I try to confirm the samples for your order, you will lose your place on my calendar and I will fill your order when I am able.
Payment
I accept only PayPal.
All orders must be paid within 48 hours of placing order or I may be forced to cancel sale if another buyer has requested it.
Shipping
All cards with their envelopes, and tag sets will be packaged in cello bags and then shipped in either a padded mailer or a cardboard box. I will mail your order within the time frame agreed upon; please note my turnaround time stated in my shop announcement at the time of purchase. Please convo me for specific details!
All items will be sent via USPS first class mail unless another agreement is set up via convo.
If you have a different address listed with etsy than you do on paypal, I will ship to the etsy address!
Additional policies and FAQs
I will be happy to discuss making wholesale and custom orders! Just convo me!