TheRandomImage

There will be no refund or exchange for 'change of mind' purchases. The Random Image will happily refund or exchange if your purchase arrives damaged or faulty. Proof of damage is required. Refunds or exchanges will only be granted once the original item has been returned and received by The Random Image. The buyer will be responsible for any postage costs incurred.

The Random Image accepts payment through PayPal, MasterCard and Visa credit cards.
Once you have made your choice and payment has been accepted, your print will be shipped to your destination.

Photographic prints are wrapped & packaged in a sturdy envelope for small prints and postal tubes for larger prints.

International orders are printed and posted from my production partners in the United States to keep shipping costs low and delivery times to a minimum. This includes prints, journals, stationery and clothing.

Print orders within Australia are printed here and posted with Australia post or couriers, with the exception of some stationery, journals and clothing which is manufactured and shipped from the United States.

Please allow 5-35 business days for delivery to allow for printing, manufacturing and unforeseen circumstances such as postage delays caused by weather and customs.

Buyers will be responsible for any customs and tax fees incurred.

All prints from The Random Image are unframed and un-matted. These are for display purposes. You are purchasing the photograph only. Images are sometimes printed with an added border. This is handy for matting and framing and can easily be trimmed should you choose.

Framing can be done at an extra cost. Please contact The Random Image to discuss options. This service is available for orders within Australian only.

If you are after a particular print size that is not listed, please contact The Random Image. In most cases, I can crop to different dimensions depending on the original image.

All images are printed in a lustre finish. Different finishes are available upon request.

All photographs are printed in a professional lab, ensuring archival quality and brilliant colour.

Print sizes listed for purchase are standard photo sizes to make matting and framing a breeze.

Canvases are stretched and wrapped on a 1.5 inch frame, ready to hang. For orders printed in Australia, inset divets are cut in to the timber to easily hang on nails. For international orders outside Australia, mounting brackets are included and centered on the frame.
Your canvas prints are stretched on to a timber frame, with the corners tucked. Canvases are printed with the image continuing around the sides of the frame, meaning you don't have the full image on the front, but giving a very effective finish. Colours are vibrant and fade resistant.

If you have purchased a digital download and require a size that isn't listed, I'd be happy to resize the image depending on the original dimensions, at no extra charge. Once downloaded, files can be printed on a home computer or at a professional photo lab for optimal results. Some Australian print shops include Ted's, Officeworks, Big W, Photo Color and Vanbar Imaging. US print shops include Shutterfly, Amazon Print, Walmart Photo, Staples and Walgreen.

Downloaded files in a 2:3 ratio will allow you to print 4x6, 8x12, 10x15, 12x18, 16x24, 20x30 and 24x36 inches. Downloaded files in a 3:4 ratio will allow you to print 9x12, 12x16 and 18x24 inches. Downloaded files in 4:5 ratio will allow you to print 8x10 and 16x20 inches.
Please be aware I don't accept returns, exchanges or cancellations on digital downloads, but please contact me if you have any problems with your order.

Have something special in mind? The Random Image can create a piece just for you. Simply click on 'Request A Custom Order' to get the process started.

Please be aware that the colour on your screen may vary slightly to your actual print.

Image mock-ups shown in the listings, do not represent the size options available for purchase, these are for display only.

As a small business I want nothing more than a happy customer, so if you are disappointed with your order, please contact me at The Random Image and I will be more than happy to rectify the problem.

In the unlikely event that your order is damaged or lost, or if you have any other queries please don't hesitate to contact The Random Image.

*ALL IMAGES ARE COVERED BY COPYRIGHT AND CANNOT BE REPRODUCED AND/OR COPIED OR RESOLD AT ANY TIME.
DIGITAL DOWNLOADS ARE FOR PERSONAL USE ONLY, COMMERCIAL USE AND RESALE IS PROHIBITED.

Be sure to visit The Random Image at my new website - https://www.therandomimage.com/