The Red Dahlia

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Shop policies

Last updated on May 9, 2022

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Thank you for choosing us to make you something pretty! We love making custom orders, too, so please send us a message and let us make you a one-of-a-kind order!

Accepted payment methods

Returns and exchanges
Please read these policies carefully.

1. Everything is made by hand, so if I've gone into production on a personalized item, time and materials must be paid for, even if the buyer has changed their mind on a color, theme, etc. There are no returns once the buyer has approved the draft.

2. If you are not ready to buy, but would like to see a draft, there will be a $4 charge before the draft can be made. I only complete the outside of the invitation as an initial draft. Inside printing is only done once an order is placed.

3. Because of the nature of personalized orders, I do not accept returns at this time, however, I'm always willing to do whatever it takes to make you a happy returning customer!

4. I will accept new color combinations and other personalized ideas to my invitations and cards, but only to a point. If you have a new idea that you'd like me to try out, I may have to charge a small fee if it includes finding a unique color choice or ordering a new item that I will only use for your order. The fee may include any shipping or gas charges I may incur.

5. I am not responsible for any lost packages or damage. I track each and every package I send out through USPS. Beyond that, I am not responsible for a mistake on the part of the US Postal Service.
We currently accept PayPal.
We ship through USPS and confirm all of our shipments with tracking numbers so you know where your package is at all times!
Additional policies and FAQs
Need more or less of something? Are you looking for classroom gifts? Planning a party? We love to do custom orders!