theresajtoo

Brisbane, California

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

theresajtoo is taking a short break

Loading
theresajtoo

Contact shop owner

theresajtoo

Reviews

No reviews in the last year
See reviews that mention:
Quality 4 Shipping 14 Customer service 8

Shop policies

Last updated on July 19, 2014

Accepted payment methods

Paypal
Returns and exchanges
If after receiving your purchase, it is not to your liking, please ship it back to me immediately (with delivery confirmation) and I will refund your money, including the initial shipping, but not the return shipping. I will not accept returns or refund your money if the package is not returned immediately or if the item appears used or damaged. If there are extraordinary circumstances, please email me and we'll discuss it.

If, for some reason, your purchase should break in some way, whether my fault or a faulty component, please email me. I will, of course, repair it to the best of my ability. If you inadvertantly caused the breakage or damage, I will of course still repair it if I can, but there may be a conservative charge to do so. Convo me with any questions regarding this policy.

I do provide measurements on all of my pieces, so please make sure the piece you are buying is of the right dimensions for you or your home before you purchase it.
Payment
I accept payment via Paypal.
Shipping
Your purchase will be shipped via USPS First Class mail with Delivery Confirmation and tracking number within 24 hours of receipt of payment, Monday through Friday.

If you would like your purchase mailed elsewhere as a gift, no problem. I will even enclose a small complementary card with your sentiment if you provide me with the information. I have done this many times already and my customers have been quite happy with the outcome.

I will email the tracking # to you if you send me an email requesting it. If you do not receive your packaage due to a USPS error, it is out of my hands. If you wish, you can email me and request that your purchase be insured for an extra charge.

Of note, there is no delivery confirmation with international shipping. Again, if you wish to insure your package, please let me know.

I'm sorry, but I will not be held responsible for packages lost while in route. However, knock on wood, this hasn't happened thus far! :)
Additional policies and FAQs
Thanks for shopping at http://www.theresajtoo.etsy.com. Please also visit my jewelry shop at http://www.theresaj.etsy.com.