Your satisfaction with your purchase is what we strive for. However, we understand that we may not always meet your expectations, so we guarantee 100% satisfaction or you will recieve a 100% refund minus the shipping costs.

Please return the item to us within 48 hours (you pay the shipping).

We will contact you letting you know we have recieved your return and to inform you of the status of your refund.

Paypal is currently our acceptable form of payment.

All purchases will be shipped within 48 hours of payment, unless otherwise notified by The Rubied Apple.

NOTE: International purchases will be shipped in the same 48 hours, however the shipping costs you see are without tracking information. We can not be held responsible for purchases shipped without signature confirmation (which is an additional cost on top of listed shipping) that are not received. We do everything in our power to insure that your purchase is packaged and shipped in a timely manner. Furthermore, the address given is used as it appears on your receipt.

If after 30 days of your purchased, you have not received your item(s) and the package has been returned to The Rubied Apple, we will refund to you the purchase price minus the shipping charge.