TheSaltySeaHouse

Beach stone and shell supplies

West Palm Beach, Florida

TheSaltySeaHouse is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

TheSaltySeaHouse is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 19, 2014
Hello and welcome! Thank you for stopping by! Here you will find lots of unique item from the Florida beaches.

Accepted payment methods

Paypal
Returns and exchanges
Please contact us if you have any issues. Each return is handled on a case by case basis.

Any returned items must be returned in their original packaging or similar (a bubble wrap lined envelope or a sturdy shipping box with internal padding) and must be mailed USPS First Class with Delivery Confirmation.
Payment
We accept PayPal payment in US Dollars, and U.S. postal money orders (We will not accept any other form of money order).

Payment must be made in full and have cleared before the item is shipped.

If you are having any issues with Paypal or your payment, please contact us and we will be happy to assist you in anyway that we can.
Shipping
Items are placed in a small plastic bag, wrapped individually in bubble wrap and then placed in a bubble wrap lined envelope for added protection. If the item is larger it will be shipped in a sturdy box.

We ship worldwide using USPS First Class shipping. All items are shipped a few days after payment has been received(excluding holidays)-Custom made orders could take a little longer.

Confirmation on packages is provided only within the United States.

Canadian and all international buyers - please allow up to 6 weeks for shipment to arrive.

We combine shipping on multiple purchases from chelseakatecreates.etsy.com charging .50 cents for each additional item in the United States and Canada and 1.00 for each additional item outside the United States.

All items shipped within the US are shipped using Delivery Confirmation. If you would like The confirmation number just contact us and we will be happy to give it to you.

If your Etsy and PayPal address differ, please let us know in the “message to seller” note during checkout. If you do not notify us and we cannot reach you within 72 hours after payment we will ship the item to the address used on your Etsy account.
Additional policies and FAQs
~FEEDBACK~
We leave feedback after items have shipped. We endeavor to leave feedback once a week, and love getting feedback from you! Please do not use feedback to discuss a problem you have with your item, contact us first and we will do our best to resolve the issue.

~NON-PAYMENT~
If you purchase something and change your mind before paying please let us know and we will cancel the transaction. We will NOT leave negative feedback for cancelled transactions. We do leave negative feedback for buyers who don't contact us to cancel the transaction.

If you are having issues with Paypal or any other aspect of the transaction, please do not hesitate to contact us. We are happy to work with you to accommodate your needs.

~OTHER~
We reserve the right to refuse a sale to anyone with a history of negative feedback and/or malicious behavior towards other Etsy members.

If you have any questions about any of our items or policies please do not hesitate to
contact us.