TheSavvyHeart

Interior Goods & Design Essentials

Seattle, Washington

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The Savvy Heart

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The Savvy Heart

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About TheSavvyHeart

Sales 269
On Etsy since 2013

Born from a creative instinct and a savvy mind

The Savvy Heart is an online shop and creative design studio. We offer a small, ever-evolving collection of handmade goods in addition to a variety of design services.
We simply enjoy the process of design; where we can take an idea, turn it into something unique and share it with others. Our designs are centered around our love of symmetry, neutrals and minimal design.

Our story began in California in 2014 as an outlet for Terra’s creativity and Jacob’s enthusiasm for business. We started making jewelry in our one bedroom apartment and selling at various pop-ups in San Francisco. We found ourselves having to make our own displays because of the lack of aesthetically pleasing options. We soon realized we had a much bigger vision for our brand and knew jewelry was just the beginning.

After relocating to Seattle at the end of 2014, we re-branded the company to reflect our new lifestyle as a couple. The process of designing and making our collection pushed our imagination and ingenuity. We reworked our designs until the final products were just right, picking up new techniques and learning so much along the way. Today, we remain a two person team handling every aspect of our business, running off of coffee and creativity.

The Savvy Heart will always remain a design driven company focusing on unique, high-quality goods. We are continuing to launch new products all the time and we work hard to make our customer's experience the best.
Stay tuned, things are about to get even better.

Shop members

  • Terra & Jacob

    Owner

    Terra Link & Jacob Rideout are the husband and wife-to-be team behind The Savvy Heart. Terra is the creative behind the designs and handles the day-to-day operations. Jacob takes care of the bookkeeping, taxes and other meticulous tasks.

Shop policies

Last updated on May 9, 2022
Welcome to The Savvy Heart! Thanks for stopping by! We are a creative design studio based in Seattle. Shop from our unique collection of goods inspired by timeless simplicity with a modern touch. Have a look around and check out of Instagram- @thesavvyheart

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
OVERVIEW
Please confirm your items are eligible for return:
All returns must be postmarked within 30 days of receipt. Returns/exchanges sent after this time will not be honored.
The merchandise must be in its original condition and unused, all packaging intact.
We do not refund shipping charges.
We do not accept returns/exchanges on custom-made or special order items or sale merchandise. These types of sales are final.
We are not responsible for damages that occur during care of an item, such as cleaning, washing or wear.
Items purchased through other retailers must be returned to the store where the item was purchased.


RETURN PROCESS
To initiate a return, please email us. Please allow up to 72 business hours for a request authorization reply. You will be sent a return form via email, which must be filled out and included with your return package.
Your return will be processed within 2-3 business days after we have received it. We will issue a refund to the credit card originally used for the purchase. You will receive an email notification when the credit has been issued. Please allow 3-5 business days for the return to show up in your account.
Payment
Payment + Sales Tax

We accept:
Visa
MasterCard
PayPal

International customers must use a valid international credit card. If the credit card cannot be verified as belonging to the person placing the order, the order will not be processed.

Sales tax will be charged when applicable.
Shipping
DOMESTIC SHIPPING
We offer $7 flat rate shipping and $1.75 shipping for greeting cards anywhere within the United States.
Please note: your billing address must match the billing address of the credit card used for purchase. We cannot ship to APO/FPO or PO Box addresses.
Most orders will ship within 1-2 business day; however, at times certain items are in high demand and will, unfortunately, be on backorder. If you need your goodies in a hurry please contact us and we will be able to let you know if an item can ship immediately. If there is a delay over 5 business days, you will be contacted immediately.
All US orders are shipped via USPS and should be received within 5-10 business days after processing. Delivery time does not include Saturdays, Sundays or holidays.
Once you have placed your order you will receive a confirmation email with an invoice and tracking data.
If you have any questions regarding the payment or shipment of your order, contact us at hello [!at] thesavvyheart.com



INTERNATIONAL SHIPPING
The cost of International Flat Rate Shipping is $30.00 USD.
International orders are shipped via Fed-Ex International, or in some cases, USPS (United States Postal Service) International Priority Mail.
Delivery is estimated at 5 to 25 business days for most major markets. Shipments to non-major markets may result in additional time.
A tracking number will be provided, but if sent USPS (depends on country) once it arrives in the destination country and is being handled by that postal service or customs, the tracking number may not be usable. Please call your local postal service to see if they can provide you with information.
Any duties and taxes, if applicable, are the responsibility of the international customer.
If you exchange an item, you will be responsible for shipping charges that apply to the reshipment of the item.
Additional policies and FAQs
DAMAGED/ INCORRECT ITEM
If you receive an item that is defective, damaged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. We will email you a label for returning the merchandise. A replacement will be sent, if available, upon receipt–with the condition that merchandise has not been worn or washed with all tags attached.


PRICE ADJUSTMENTS
If you purchase an item from thesavvyheart.com that goes on sale at a later date, we are not able to honor the lower price unless it was within 14 days. The difference will be provided in the form of store credit.


WHOLESALE
We are currently seeking ongoing relationships with shops and boutiques around the world! Please contact us for more information.