TheSecretGardens

Unlock the door and discover a magical place...

Portland, Maine · 0 Sales

TheSecretGardens

Unlock the door and discover a magical place...

Portland, Maine 0 Sales On Etsy since 2010

TheSecretGardens is taking a short break

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Note from shop owner Like a butterfly that needs to come out of its cocoon, I'm currently crafting some beautiful little wonders to delight you all!

Grand Opening will happen soon my lovelies!

Note from shop owner

Last updated on Mar 16, 2011

Like a butterfly that needs to come out of its cocoon, I'm currently crafting some beautiful little wonders to delight you all!

Grand Opening will happen soon my lovelies!

TheSecretGardens

Contact shop owner

TheSecretGardens

Shop policies

Last updated on March 16, 2011
Hello!

Thank you for coming by and checking out my shop- it's wonderfully appreciated!
I've taken my inspiration this year from the very early, very warm weather we're currently having. It's inspired me to make little gardens, much like I have around my own home. To create and share with you an item that you just have to have- well, that's my goal!

I use air plants- otherwise known as Tillandsia- in my designs because they're SO easy to take care of! Not to mention, also, that they've got a very unique array of colors and styles between the different species. Other natural items are combined into slender, clean lined vessels to give you a perfect "Secret Garden" you can enjoy at home or at the office! They're even great to give as gifts, just because! Since these plants don't require soil to grow in, there isn't any need for charcoal in the composition of the designs. However, sand will be used to provide proper drainage and an interesting visual display- and keep a look out for other little items like shells, rocks, stones, and petite animals.

Soon I hope to also be offering succulents, and quite possibly bamboo arrangements as well. I'll keep you all posted on that endeavor!

All of my kits will come carefully packaged to you ready for assembly. Do not fear! You can put them together just as pretty as I've done in the photos, and literally in minutes you've got a gorgeous new terrarium to enjoy! Also included will be a little care-card... On what your plants like, what they don't. You'll be surprised at how easy it is to keep this little house plant... For those that are "black thumbs", don't worry. I don't think you'll make any one of these expire anytime soon!!

So thank you again for stopping by, and I hope to see you back soon!

~*A
Payment
At this time, my only accepted method of payment is PayPal.

If you require another form of payment, or would like to put a deposit down on a listing- I am willing to discuss options provided you convo me first prior to "purchase".

For bulk and special occasion orders, I will require a 50% deposit on the estimated listing price. More FAQ's are listed in the "Additional Information" section regarding bulk pricing.
Shipping
I will only be shipping within the Continental US due to very strict import and export laws which are prohibitive and expensive.

The required phytosanitary certificates just to have the organic material shipped can cost upwards of $100 USD. Upon receipt of the package it is subject to inspection, and possible quarantine, from the US Department of Agriculture & Quarantine. When, and if, the USDA signs off on the certificate to allow the export shipment, the package is subject yet again by the receiving country for the same quarantine and inspection procedures.

Very quickly the process can get expensive, and during the time it takes for this process to be complete the organic plants will most likely die. This is due to a number of factors up to and including rapid temperature changes, resulting in shock, and diminishing/drying out/wilting of the plants. While Tillandsia plants are very hardy- they can still be susceptible to shock factors as listed above. While a specific time frame is nearly impossible to pin down for the inspections and approvals, it can take anywhere from 3-10 business days... And by then, your plant will most likely have expired.

I will ship using USPS Priority Mail Flat Rate Shipping with Delivery Confirmation services, and items will only be shipped out on Mondays and Tuesdays during the colder months.
This will insure that your plants do not end up sitting on a cold warehouse, waiting to be shipped and arriving to your doorstep in shock or dying. I may also do the same in extremely hot temperatures- and will always contact you regarding this concern if I determine I'd like to delay the shipping date. Your decision is always taken into consideration, and if you opt to have the item(s) shipped right away, I will do so.

**Note: I am not responsible for lost packages in the mail. If this happens, I will allow half of the listing price (excluding shipping) to be either refunded or applied to a new Terrarium listing. I will charge only half of the Shipping cost in this case.

***Note: I ship to the address listed in PayPal unless otherwise communicated.

My sincere apologies to not be able to provide everyone with a beautiful terrarium.
Please feel free to request a DIY kit with all the inorganic components included to be shipped outside the continental US. (They will soon be available per listing in my shop)
Refunds and Exchanges
Refunds and exchanges will be considered on a case-by-case basis, and I must be contacted within 7 business days of receiving your Terrarium. I will be able to tell when item is received by the Delivery Confirmation tracking number. Insurance is optional, and the listing can be revised to include the amount when you purchase it.

If you are not happy with your little garden, please convo me so we can come to a resolution.
In a perfect world, I'd like all of my customers to be wonderfully thrilled with their own little ecosystem piece of art they've ordered- however, from time to time I understand that it just might not be the case. Please allow me to work with you to find a mutual resolution- so we both end up happy!

There are a few options available:

a) You can return the item(s) to me and receive a refund for the original listing cost (minus shipping, both from original shipment and the return). Money will be refunded to you immediately after I receive the package back.

OR

b) Return the item(s) to me and we can do an exchange in regard to the price of the original listing. (again, shipping back to me is your responsibility) You may choose another item of equal, or multiple items of lesser value which come within $5 of original listing price, and I will ship out the product at no additional cost to you.


However, if the item/items are damaged during the shipping process and you receive them in pieces, please let me know immediately. I will require information about the breakage before I refund money (minus shipping) or mail out other containers/accessories. It sounds like a process.. But it's quite fast!

Remember- I want YOU as my customer to be thrilled with your little ecosystem!
Additional policies and FAQs
I guarantee you'll love your little piece of art.
If you do not... Please, get in touch with me! We'll come to a happy resolution!

Custom orders are more than welcome, and provide a welcome challenge!

Please keep in mind that these will take a little longer to create and ship- allow for 7-12 days for processing. If you need a rush order, convo me and we'll talk. Pricing will be fairly adjusted for those "gotta have it" items!

Wholesale & Consignment, please convo me for more information.