TheSewingCroft

Complete Pillows; Winnie the Pooh, Sisters, Godmother

Gillingham, United Kingdom 8532 Sales On Etsy since 2012

5 out of 5 stars (898)

TheSewingCroft

Complete Pillows; Winnie the Pooh, Sisters, Godmother

Gillingham, United Kingdom | 8532 Sales

TheSewingCroft is taking a short break

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Note from shop owner Hi! I am closed until the weekend of 22nd February. Existing orders are still being made and be shipped well within current processing. Apologies for any inconvenience caused. I can only respond to messages from existing customers. Existing customers: I am here for you, please do leave a message.

Zoe

Note from shop owner

Last updated on Feb 18, 2020

Hi! I am closed until the weekend of 22nd February. Existing orders are still being made and be shipped well within current processing. Apologies for any inconvenience caused. I can only respond to messages from existing customers. Existing customers: I am here for you, please do leave a message.

Zoe

Zoe Parsell

Contact shop owner

Zoe Parsell

Reviews

Average item review
5 out of 5 stars
(898)
See reviews that mention:
quality 139 shipping 151 customer service 84

Updates

Part of our new Christening / Baptism collection
View all 64 updates

About TheSewingCroft

Sales 8,532
On Etsy since 2012

Just me

The Sewing Croft was created by me, Zoe Roberts in January of 2012, based in the English Countryside from a beautiful studio in The Croft. Sewing is in my blood. My Grandfather was a Tailor and my mother is a seamstress.

In January 2012 our Etsy shop opened, listing a few handmade hearts and embroidered cushions, having all but abandoned it and realising that the market was flooded with these items I came up with the Postcard Pillow / Cushion. Totally and utterly unique. I have had a lifelong love with Winnie the Pooh. I found it so difficult to source pillows for my children's nurseries. That is the reason why I make these unique designs using E H Shepard's illustrations. I adore Pooh. I never tire of making a Pooh pillow and it gives me genuine pleasure to know so many others appreciate my pillows.

To date we have over 5500 sales in our Etsy shop, and over 9000 in total online sales from customers literally all over the world.

We are and will remain, a business focussed on the customer and committed to remaining very affordable. Welcome to The Croft.

Shop members

  • Zoe Roberts

    Owner, Maker, Designer

    I am Zoe Roberts living in rural Dorset, UK.

Production partners

  • Prinfab Fabric Printers

    England, United Kingdom

    We use Prinfab to print our designs to 100% cotton. Prinfab are a professional fabric printing service.

Shop policies

Last updated on January 8, 2019
Welcome to The Sewing Croft on Etsy. A small homemade business designing fabric and making them into beautiful and timeless pillows. To see progress of pillows being made stop by our Facebook page @thesewingcroft or website www.thesewingcroft.co.uk

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Refunds should be requested within 14 days and returned within 30 days at cost to buyer.
Returned items should be returned in its original condition or the buyer will accept the value of the loss.

No refunds are issued for delayed parcels until they are returned or received.
No refunds are issued for 'missing' pillows until the maximum time allowed has passed. UK - 28 days USA - 8 weeks (as per Royal Mail recommended guidelines)

Refunds can not be offered for personalised items or digital downloads.

Items that are damaged or flawed and not fit for purpose; photographic evidence should be sent to sewingcroft [!at] gmail.com within 7 days of receipt for a refund.
Payment
You are not required to have a paypal account, you can simply check out and pay with your credit or debit card. Within 2 days of receipt of order. Once payment is received you will be contacted if your item is made to order.
Shipping
Estimated shipping times
These are estimated :
Canada: 16+ days
North America: 14+ days
Europe: 5-7 business days
Australia, New Zealand and Oceania: 21+ days
Asia Pacific: 21+days
Latin America and the Caribbean: 21+days
North Africa and the Middle East: 21+days
Sub-Saharan Africa: 21+days

These are shipping estimates, we can not guarantee them. Actual delivery time will depend on the shipping method you choose AND the time of year. Upgrades are available.
Additional policies and FAQs
Seconds:
Buying a seconds item means you accept the item is not
considered 'perfect' or part of our normal range.
The defect area/incorrect cut/problem is clearly quoted and photographed.
You can not ask for a refund for the defect/problem outlined in listing.

Personalised items:
Are printed at a professional printers to order.
Order to despatch times are upto a maximum of 2 weeks.
Text size will vary depending on length of details supplied.

Privacy policy;

I will only use your shipping and billing address, and contact information:

• To communicate with you about your order
• To fulfill your order
• For legal reasons (like paying taxes)

Customized/Personalised;

Photographs should ideally be with a lighter background, as should subject clothing. All photographs and personal information is deleted once the pillow has been shipped. From time to time we showcase pictures of customized pillows. I always ask permission prior to taking any pictures and would never showcase any item without express consent. Please be aware we can not offer refunds on personalised/customized items.

Pets & Smoking
We are not a pet free home. We have an English Labrador named Jack. The Sewing Croft is completely separate from our home. We are a smoke free environment.
Privacy
Privacy policy;

I will only use your shipping and billing address, and contact information:

• To communicate with you about your order
• To fulfill your order
• For legal reasons (like paying taxes)
We do not record your address or any other personal information.
Orders are printed and kept for 24 months (for tax reason only). This paperwork is kept securely and no other person or agency has access to them.

More information

Last updated on Nov 12, 2018
Frequently asked questions
What is fibre filled?

All of the pillows/cushions are hand stuffed and then hand sewn closed. The pillows do not come as a separate case and insert unless the option is available.

Why can't I buy these as a cover/case only?

Unfortunately I no longer offer zipped covers/cases due to the length of time they take to make and the very large volumes I handle.

How long will be pillow take to reach me in the United States?

On average I have found pillows take 14 business days to arrive via untracked standard airmail. However, our post office dictates we allow 28 days to arrive.

Can you discount shipping it is very high.

I only charge the exact amount as set by Royal Mail UK. Packaging supplies etc are included in the price of the pillow.

I have no tracking number

Pillows are all sent via untracked standard airmail. This is the cheapest method. You can find this information on the listings, our shop announcement, terms and conditions and your receipt.

Can you personalise?

I purchase all my fabric several yards at a time, it is therefore not possible to personalise a standard pillow. Personalised pillows are available.

Last minute orders

Please check with me prior to purchase. I can not fulfill last minute requests just because a purchase has been made.

What are the shipping delivery scales?

Estimated shipping times
These are estimated :
Canada: 16+ days
North America: 14+ days
Europe: 5-7 business days
Australia, New Zealand and Oceania: 21+ days
Asia Pacific: 21+days
Latin America and the Caribbean: 21+days
North Africa and the Middle East: 21+days
Sub-Saharan Africa: 21+days

These are shipping estimates, we can not guarantee them. Actual delivery time will depend on the shipping method you choose AND the time of year.

Care instructions

Pillows are considered decorative and therefore require hand sponge to clean. They can be washed (on a very low temperature with a non bleach washing powder) however very well may loose their shape.

Are they heat transfers or sublimation?

No. All our pillow fabric is professionally printed onto 100% cotton.