TheSilverHook

The Silver Hook: Yarn Toys and Crochet Patterns

Ottawa, Canada · 873 Sales

TheSilverHook

The Silver Hook: Yarn Toys and Crochet Patterns

Ottawa, Canada 873 Sales On Etsy since 2008

4.5 out of 5 stars
(299)

Announcement   Welcome!

Custom orders welcome! Checkout TheSilverHook.ca for more information and pictures. Send a message for multiple items or to request a custom design. Discounts available on orders of 10+ items. Current wait time on custom orders is 5 weeks (but let me know if you need it faster!)

Announcement

Welcome!

Custom orders welcome! Checkout TheSilverHook.ca for more information and pictures. Send a message for multiple items or to request a custom design. Discounts available on orders of 10+ items. Current wait time on custom orders is 5 weeks (but let me know if you need it faster!)

Susan Ross

Contact shop owner

Susan Ross

About

Making of The Silver Hook

I have been a crocheter/crafter since I was 7 years old. I often started projects, but rarely finished any until I was 24. I spent 6 years in unversity earning my B.Sc and M.Sc but never really had a clear career goal. I had worked in customer service, as a biology lab instructor, in greenhouses, and for a bank. I suppose, looking back, I liked to be constantly creating and learning. My hobbies were sketching, oil painting, piano and flute music, and reading.

The Silver Hook began with my first design. I wanted to crochet a mermaid doll, but couldn't find a pattern - so I made my own. Once I had a collection of crocheted baby items, I began selling at a local farmers market. It soon became clear that toys were my forte. Around this time, I started my Etsy shop and handmade.

Growth for The Silver Hook has been very organic. I am always tweaking old patterns and designing new patterns. I love attending craft shows and events. I love the constant learning that is neccessary for running a small business. The Silver Hook is the outward expression of my inner self.

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Shop members
  • Susan Ross

    Owner, Designer, Maker

    Hi! Thank you so much for stopping by. I am the woman behind The Silver Hook. My journey towards toy maker and designer has been twisted. I have two degrees (B.Sc., M.Sc), love learning everything and anything, and am a bit of a philosopher.

Shop policies

Last updated on March 25, 2015
Crocheting has been in my life since I was 7 years old. I love the creativity and satisfaction in my works.

Please note that my patterns are protected by international copyright laws. Patterns and products made from and based on my work are intended for personal use only and cannot be reproduced for monetary gain. Other uses are strictly prohibited. All rights reserved. Please contact me for any questions or permissions.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I currently accept payments through Etsy and PayPal. If you would prefer to make alternative arrangement, just send me a message.
Shipping
Orders are shipped within 1 business day, unless this is a custom order (I'll send you approximate times when you place your order).

Shipping is through ground or air mail to keep shipping costs low. The Silver Hook ships through Canada Post.

Approximate delivery time
Canada 1-7 business days
International 5-15 business days

I am happy to upgrade shipping at the request and cost of the buyer.
Refunds and Exchanges
If you are in anyway unhappy with your purchase, plesae let me know first to see if there is anything I can remedy prior to you shipping it back to me. I will happily provide refunds for any product price, but not the shipping cost. Refunds are applied once the item has been returned and received. Please let me know if you item was damaged from shipping as you may not need to return it to me first.

There are NO REFUNDS ON PATTERNS. If there are any typos or corrections in patterns, I will send a corrected pattern at your request, no charge.
Additional policies and FAQs
For custom orders:

Please send me a message if you would like a custom design or to customize the colors of a design. I will reply with an estimated time of completion. Once I have made your toy, I will send a picture to you for your approval. Only once you approve, you need to pay prior to shipping. At any point before I ship your order, you can cancel your order for a full refund.