thesilverstudio

Sterling Silver Handmade Jewelry

280 Sales

thesilverstudio

Sterling Silver Handmade Jewelry

280 Sales On Etsy since 2008

4.5 out of 5 stars
(100)
thesilverstudio

Contact shop owner

thesilverstudio

Sunstone Ring - Gemstone Ring - Cocktail Ring
US$40.00
View all 91 items

Shop policies

Last updated on February 1, 2016
All the gemstones used in my designs are natural but may be subjected to standard industry accepted treatments.

I do not use synthetics or simulants in my designs.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
At this time, I accept only PAYPAL for both local and overseas payment. I ship only to addresses that are verified by PAYPAL. If the address appears unverified by PAYPAL, your order will be cancelled and payment refunded as soon as I notice the discrepancy.
Shipping
Please do not request that your purchase be marked as a "gift" or request that the customs declaration be falsified. It is illegal. Thank you.

Shipping charges:

First item : US$5.00
Subsequent items: US$1.50 each

All items are shipped via registered airmail. It takes around 21 working days (ie, excluding Saturdays and Sundays) for the item to reach you. If you require the item faster, we can ship via Fedex at additional charges. Please contact us to find out the cost.
Refunds and Exchanges
Our return policy is as follows:
1) If the item arrived damaged, notice has to be given within two days of delivery, according to USPS searches.

2) If it is a question of size, we are happy to resize it for you, provided you ship it back to us at your own cost.

3) Customised items (including size changes) are not returnable.

4) For all other items, excepting customised items, we are happy to accept the return, provided that you ship the item back at your own cost. Returns will not be processed unless we receive the item. Proof of postage is insufficient. Refunds will be processed for the purchase price only. Shipping cost is not refundable.
Additional policies and FAQs
All the gemstones used in my designs are natural but may be subjected to standard industry accepted treatments.

I do not use synthetics or simulants in my designs.

Please do not request that your purchase be marked as a "gift" or request that the customs declaration be falsified. It is illegal. Thank you.

More information

Last updated on Aug 1, 2016
Frequently asked questions

Care instructions

A care card is included with each shipment.

Are your gemstones real / genuine?

All the gemstones used in my designs are natural but may be subjected to standard industry accepted treatments.

How long does it take for an order to arrive?

All jewelry is made upon receiving the order, not before. Please allow a lead time of up to two weeks to make it before shipment.

International shipments take about 21 business days for delivery, barring custom delays, strikes, political unrest, etc. For countries in South America, deliveries can take 60 business days.

I will assist in the tracking of the package, but I am not responsible for any delays once tracking shows that it has arrived in your country.

Your postal service is responsible for delivering the package to you.

Please note that under the Universal Postal Regulations, your postal service is given 60 days to respond to any tracking requests.

Are local taxes included in the price stated on etsy?

No, buyers are still required to make payment for all import taxes and custom duties that can be levied on each package from time to time. Any verbiage that to the effect that "Local taxes are included (where applicable)" is solely a construct of Etsy and does not in any way represent for or on our behalf that import taxes / customs duties have been paid on your behalf in any way.

Can you mark my package as a "gift"? Can you declare a lower value for customs?

Sorry, I cannot do that. It is unlawful to do so.

Are your metals solid or are they plated?

I use only solid sterling silver and solid karat gold. I do not use plated materials. I do not to electroplate the piece of jewelry after polishing. If you need your pieces to be plated, please contact me for additional lead time and a quote.

Custom and personalized orders

Every piece of jewelry is custom made, and no returns will be accepted unless a wrong item has been shipped. Perceived differences in color due to monitor or smart phone screen calibrations do not constitute wrong items.

Refunds for non delivery will be issued when the package is officially declared as lost by the postal service, not before. Please note that this can take 60 days or more. Please bear this in mind when you are placing an order.

Refunds for returned items will only be processed when they are received. If receipt is a concern, please use a suitable postal service for shipment back to us. Please be informed that under all circumstances, all refunds shall not exceed the original amount paid by the customer.

Tracking Orders

If necessary, we will assist by filling up online forms for you to track orders. We will, however, be unable to assist you in the follow up on tracking because all requests are made in your name with your email address.

If in any doubt, please also check your spam/junk mail folders to ensure that replies from your postal service are not accidentally filtered as junk by your email service providers.