TheBlackTower

Embroidery & patches for a generation of rebels

272 Sales On Etsy since 2010

0 out of 5 stars (116)

TheBlackTower

Embroidery & patches for a generation of rebels

272 Sales

Cas Rideout

Contact shop owner

Cas Rideout

No items listed at this time

    Announcement    More patches coming soon! Custom orders welcome.

    Announcement

    Last updated on Mar 4, 2017

    More patches coming soon! Custom orders welcome.

    Reviews

    No reviews in the last year
    See reviews that mention:
    quality 8 shipping 26 customer service 16

    About TheBlackTower

    Sales 272
    On Etsy since 2010

    Just a man with a needle and way more embroidery thread than he probably needs.

    Around the web

    Shop policies

    Last updated on March 3, 2017
    Enter here --> theblacktower.etsy.com

    Welcome to The Black Tower. Contact me with any questions or issues --> http://www.etsy.com/convo_new.php?to_username=theblacktower

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I offer exchanges (minus cost of shipping) within 30 days of delivery if you are displeased with what you receive and the item is returned in original condition. Sorry, I don't offer refunds unless I am somehow at fault.

    Customer satisfaction is of utmost importance to me. If you are in any way unhappy with your purchase please contact me BEFORE leaving feedback and we will work something out.

    Photos are NOT to scale, I give measurements accurately in all listings. The colors you see in my photos may vary slightly from real life due to differences in color settings between computer monitors.
    Payment
    I accept PayPal only. You can pay through PayPal with a credit card without creating an account.

    Buyers with shipping addresses in New York will be charged 8.75% sales tax.

    RESERVING ITEMS --> I'm happy to reserve an item for you if you intend to purchase it. I reserve items for 7 days unless you request otherwise.
    Shipping
    SHIPPING --> Ready-to-ship orders ship via USPS within 1-2 days of payment. Custom orders may have a longer turnaround time before shipment, and you will be notified of such. All orders ship with tracking.

    ADDRESS --> PLEASE MAKE SURE YOUR ADDRESS IS UP TO DATE! If you'd like me to ship to a different address then please let me know in a message with your order.

    PACKAGING --> Your order will ship with adequate packaging to protect from damage (including from water) during transit.

    TRANSIT TIMES --> Shipping within the US can take anywhere from a couple days to a week, depending on the service you select. International orders can take 1-4 weeks depending on your country's customs. I have no control over transit time and can't make any guarantees, but if your order is lost or delayed please let me know as soon as possible and I'll do what I can to help.

    CUSTOMS --> The buyer is responsible for paying any taxes and/or customs fees on their items. Please be familiar with your country's laws about customs & taxes before purchasing.
    Additional policies and FAQs
    CUSTOM WORK --> Please contact me with whatever bespoke embroidery magic you have in mind. Payment for custom pieces is 50% up front, 50% on completion. Cost will depend on materials used and the labor required. If you request later changes to the originally agreed-upon design, this may result in additional cost, of which you will be notified as it occurs. Sorry, I cannot accept returns on custom work -- forever homes only!

    I don't sell my work wholesale. Thanks for understanding.