thespanglemaker

the spanglemaker :: shiny things created by jenn

Elon, North Carolina | 8 Sales

thespanglemaker

the spanglemaker :: shiny things created by jenn

Elon, North Carolina 8 Sales On Etsy since 2008

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thespanglemaker

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thespanglemaker

Shop policies

Last updated on March 7, 2011
Hello. Thanks for your interest in the spanglemaker. I want to make your experience smooth and pleasant, so my shop policies are listed below.

If I have left any questions unanswered, feel free to send me a message and I will respond as quickly as possible.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
  • Check
Returns and exchanges
I want you to be happy with your purchase. For this reason, I will accept returns of items in their original condition and offer a full refund of the price of the item (buyer pays return shipping and insurance). The item must be returned within 7 days of receipt and please contact me beforehand. Once I get the return, I'll refund your money.

Please understand that I can not accept items that have been damaged in your possession.

Insurance is recommended as I can not be responsible for any loss or damage that occurs during delivery.
Payment
Paypal is the preferred method of payment. Please pay upon checkout unless you are purchasing multiple items and need an invoice.

I will also accept money orders if you send me a message letting me know you intend to pay this way.

Cancellation:
If after 3 days I have not received payment and no other arrangements have been made, I will cancel the order for non-payment.
Shipping
I will ship ASAP after receiving payment, within 2 days (Monday-Friday).

I use bubble wrap for extra security, but if you'd like to purchase insurance to be sure, let me know and I'll update your invoice.
Additional policies and FAQs
Most of the necklaces can be adjusted in length at little or no additional fee, just contact me if you'd like to discuss this option.

Please note that I also work with wire in its natural state, leaving its finish up to the environment. Over time, the metal will darken (this is not a defect). It can easily be polished to return it to it's shiny state, if you prefer it that way.