The String Empire

London, United Kingdom · 0 Sales


The String Empire

London, United Kingdom 0 Sales On Etsy since 2012

TheStringEmpire is taking a short break

Jenny Adlem

Contact shop owner

Jenny Adlem

Shop policies

Last updated on May 16, 2012
Hello! Welcome to The String Empire!

I really want you to be 100% delighted with your purchases so if you have any questions, please do message me. Everything I make is handmade by me and is something I had fun making and would really like to keep for myself.

I will keep you updated at all stages of your purchase.

Thanks for visiting The String Empire!

Accepted payment methods

Returns and exchanges
If your order arrives damaged please let me know as soon as possible.

I am happy to offer refunds or exchanges on items that you are not happy with. You have 7 days after the receipt of your item to cancel. Please contact me through Etsy.

All cancelled items must be returned to me, here in the UK and proof of posting will be required before payment is refunded.
Payment by Paypal is due upon purchase and your package will be posted within 2 working days of your payment clearing. Sometimes payment can take some time to clear. I will keep you updated but I'm afraid I cannot post anything until payment has cleared.

Any customs or duty fees on the items is your responsibility.
All items are shipped within two working days.

All items are sent First Class by Royal Mail.

I send items to anywhere in the world. International shipping is sent by Royal Mail Airmail. This is not a trackable service and estimated delivery times are variable depending on the country.

Should you require a trackable service please contact me first for a price.

For international orders the buyer is responsible for any customs or duty fees.

Shipping costs do not include insurance. If you would like insurance please message me for a quote. If for whatever reason your shipping or insurance costs turn out to be less than quoted I will always happily refund the difference.

Please note I cannot be held responsible for any duty fees incurred at your end, nor can I be responsible for wandering packages if you have not taken out insurance.