thesugarshop

The Sugar Shop

Escanaba, Michigan · 1226 Sales

thesugarshop

The Sugar Shop

Escanaba, Michigan 1226 Sales On Etsy since 2010

0 out of 5 stars
(273)

thesugarshop is taking a short break

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Note from shop owner Hello!
I'm taking a break from The Sugar Shop for a bit... hope to see you soon!

Note from shop owner

Last updated on Aug 9, 2014

Hello!
I'm taking a break from The Sugar Shop for a bit... hope to see you soon!

Sheryl Dagenais

Contact shop owner

Sheryl Dagenais

Reviews

No reviews in the last year
Elaine Mohr

Elaine Mohr on Jul 30, 2014

5 out of 5 stars

Haven't sewn yet looks very easy to follow instructions

Kristy G

Kristy G on May 30, 2014

4 out of 5 stars

This pattern is good however I had some questions I asked the seller and she did not respond. Disappointed in that.

Kristy G

Kristy G on May 30, 2014

3 out of 5 stars

Pattern was for a visor and that's what u wanted. However I found the pattern to be missing some details. I messaged the seller and she has not responded. Otherwise it was easy to follow and had good pictures but like I said there were some details missing and I just winged it.

View all 273 reviews

Shop policies

Last updated on December 23, 2012
Please note that all items are made by hand, and usually take about one to two weeks to complete.

All sales are final, due to the custom nature of my items. Damaged items may be returned with in in 3 days of reciept of item. Items MUST be returned in UNUSED original condition, I will either fix the damage, or make you a new item. Buyer is responsible for shipping, both ways. Please convo me with any questions or concerns.

Please be aware, I can not be held responsible for how long it takes the USPS to deliver your items, and no returns will be accepted for returns due to postal delivery error or slow delivery. Most items shipped with in the US have a tracking number that I can provide you at your request.

All items are shipped with in the continental US are sent via USPS Priority Mail and will reach most customers in 2-3 business days from shipment date. Customers outside of US can expect their items to arrive within 10-25 business days from shipment date.

I do not accept returns on holidy items: Christmas Stockings, Bunny Hats, Pumpkin Hats...etc

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
The Sugar Shop currently accepts PayPal only. Payment must be made with in 3 days of purchase.
Shipping
All US orders ship USPS Priority Mail.

All International orders ship via First Class Mail
Refunds and Exchanges
EXCHANGE POLICY:
I do accecpt exchanges, if your item arrives in less than sastifactory condition, I will replace it with a new duplicate item. Simply contact me of the items condition, mail the item back, and I will ship out a new one, when the damaged one is returned. {Buyer pays return shipping BOTH WAYS}

RETURN POLICY:
Your sastisfaction is my #1 goal. Any non-holiday items may be returned with in in 3 days of reciept of item. Items MUST be returned in UNUSED original condition. Buyer is responsible for shipping, both ways, and will receive a shop credit for the amount of the item(s), minus a 25% restocking fee. Please convo me with any questions or concerns.
Additional policies and FAQs
***PHOTOGRAPHERS***.
my current 'trade policy' is as follows: If you send me an image I use in a listing, that I DO NOT ALREADY have a picture of a baby in, I will email you a shop code for the amount of the item purchases, IE: if you buy a cabled beanie in plum, and I don't have a picture of a baby in a cabled plum beanie, upon sending me a picture that I can use for shop advertisment, I will send you a shop credit for the amount you paid for the beanie. Shipping will be the photographers responsability.