Returns and exchanges will be at our discretion. We will do all we can to be sure you are happy with your purchase.

Due to the fragile nature of dried flowers, any ITEMS THAT INCLUDE DRIED FLOWERS ARE NON-REFUNDABLE. These pieces are intended for one time wear during your special event. These items will have a tendency to shed buds and petals slightly during shipping. We are not responsible for damage done to these items during the shipping process. If damaged during shipping, these pieces may be eligible for a postal insurance claim, repair, exchange, or store credit.

If your return/exchange request is accepted your item must be returned in the same condition it was sent and within 7 days of receiving it, unless you are international (within one month). I will return the price of the piece only minus a 25% restocking fee. If a return is accepted shipping incurred will not be refunded.

Custom orders (something not offered in my shop or altered items available in my shop) are non-refundable.

Payment must be received before all orders are started. We accept paypal, direct checkout, and Etsy giftcards!

-- CUSTOM ORDERS --
All custom orders will be started after purchase of your reserve or custom listing. Custom designs start at a minimum of $70. CURRENT PRODUCTION TIME FOR ANY CUSTOM ORDER IS 3-4 WEEKS.

--LARGE ORDER PAYMENT PLANS--
On large orders we will be happy to set up installments upon request! Minimum of $200 total required. Convo us with any questions! :)

-- UNITED STATES SHIPPING --
Domestic orders ship priority THREE WEEKS after you have purchased your item.

If you would like to upgrade to EXPRESS shipping please let us know BEFORE you make your purchase so I can add the shipping price to the listing.

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-- INTERNATIONAL SHIPPING --

For international orders I use first class international shipping THREE WEEKS after you have purchased your item.

If you are an International customer, any duties and taxes will be the responsibility of the buyer. Our default shipping method for International orders will be USPS First Class International, which can take from 2-5 weeks or more. This DOES NOT INCLUDE TRACKING, DOES NOT INCLUDE INSURANCE and DOES NOT INCLUDE DELIVERY CONFIRMATION. Please let us know prior to purchase if you would like to upgrade. We will not be responsible for lost, stolen or damaged packages.

-- ITEMS WITH DRIED FLOWERS --
We only ship items with dried flowers to certain countries. International shipping charges do not include any fees charged by the country I am shipping to. We are not responsible for any customs or country fees. It is the responsibility of the international customer to pay any and all customs fees.

We are not responsible for verifying whether customs will accept any items that are purchased from my store. IT IS THE CUSTOMER'S RESPONSIBILITY to verify with their country's customs office whether documentation like this is required.

We are not responsible for any items that customs will not accept into their country for any reason.
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-WHAT YOU NEED TO KNOW ABOUT OUR DRIED NATURAL CROWNS and BOUTONNIERES -

-Most of my items include the use of dried natural materials.

-These pieces are intended for one time wear during your special event.

-They will have a tendency to shed buds and petals slightly during shipping. We use a dried material preservative that reduces this and helps keep each little piece in tact.

-Pieces including dried flowers are non-refundable. (see above REFUND POLICY for more information)

-It is recommended that you handle all items with care (or as little as possible) to keep them looking as amazing for your event!

-Please do not get dried pieces wet as they may stain skin or clothing.

-We are not responsible for allergic reactions to dried plants and flowers.