thesunshinestudio

Bringing a little bit of sunshine your way...

Cleveland, North Carolina

thesunshinestudio is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

thesunshinestudio is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 4, 2011

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Hi! Welcome to my shop! I hope you find something you love! If you have any questions or requests, feel free to convo me or drop me an email at thesunshinestudio [!at] yahoo.com.

Please take a moment to read my Shop Policies before committing to purchase. Take a look at my Profile for lots of info!! Thanks!

I LOVE doing custom orders, so don't hesitate to ask! =)

Looking for supplies, scrapbooking cutouts, tags, or a banner for your shop? Come see me at aWhimAway.etsy.com

Thank you!
♥ Lory

Accepted payment methods

Paypal
Returns and exchanges
While I hope you are happy with every 'sunshinestudio' purchase, if there is ever any problem, please let me know. I will always try and make things right.

Please feel free to contact me at any time via Etsy or email: thesunshinestudio [!at] yahoo.com
Payment
I accept PayPal and RME only at this time.

PayPal:
Did you know you can use your credit card through PayPal and you do not have to have a PayPal account to do so? They accept Visa, MasterCard, Discover, and American Express.
If you need any help with PayPal, please let me know and I'll assist you to the best of my knowledge.

RME (Revolution Money Exchange):
Select "other" as method of payment at checkout, and leave your RME email address in the 'note to seller' section. I will then send you an invoice through RME. Contact me before purchase if you have questions!

IMPORTANT!
Please pay within 48 hours of purchase (unless we have discussed other arrangements). If payment is not received within 48 hours, the item(s) will be relisted.

If you need additional help (especially first-time buyers), check out this short guide to purchasing here on Etsy:
http://www.etsy.com/help_guide_checkout.php
As always, feel free to contact me with questions!
Shipping
Shipping is $2.00 worldwide and $0 for additional items!!!

Orders shipped within the US will include delivery confirmation/tracking. I ship all items USPS first class. I will convo you to let you know when your purchase will be shipped - which will usually be the next business day after payment is received. If it's during the week, I am sometimes able to ship the same day!
*Please note: When paying with an electronic check, your order will not be shipped until the payment has cleared.

If you are located within the US and would like to track your package, send me a convo and I will give you your tracking number so you can track your purchase via www.USPS.com.

All items purchased from my shop will be gift boxed and wrapped in bubble wrap for protection.

If you would like to upgrade your shipping to Priority (2-3 day shipping), please contact me before payment for a revised invoice. This service is $3 extra.

Generally, I do not have any trouble with packages, but don't hesitate to contact me if any problems arise (lost/damaged) and we'll find a solution!
Additional policies and FAQs
Feedback
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If for any reason you have a problem or concern with the item(s) that you have purchased, please convo me and let me try and rectify the situation before leaving negative or neutral feedback. Your positive feedback is relied upon for the good reputation of my shop! Thank you!!

Giving a gift?
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If you would like your purchase sent as a gift, I will be happy to accommodate you. Please contact me via Etsy, email (thesunshinestudio@yahoo.com), or let me know in the "note to seller" section at checkout. I can send directly to the recipient. Personalized note cards available upon request for no charge!

Wholesale Info
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Interested in carrying my jewelry in your store or boutique? Please contact me with your interests!

Gift Certificates
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Please contact me if you're interested in a gift certificate!


All contributed content © The Sunshine Studio 2008-2009