I love the different colored poppies! Beautiful quality paper and a joy to deal with the artist!
Kate Spence on Dec 16, 2014
Such a cute card! Loved the personal touches with packaging, too. 😉
The Sweet Unfolding of A Business and a Dream
We've been open more than six years on Etsy, and love being a part of such a vibrant creative community. In so many ways, we owe our success to our customers' support. Thank you so much for including our products in the sweet unfolding of your own personal journey.
The Sweet Unfolding
We love color and light, whimsy and wonder, traveling the globe and curling up at home. We're grateful for the opportunity to share what inspires us through our designs.
Create a design as unique as your (love, fashion sense, tattoo, Japanese cartoon character pencil eraser collection)? Of course we can! We'd love to work with you on an invitation or other design project that celebrates everything about you that's different. Custom designs take 10 - 12 weeks to complete, so please contact us well in advance of the date you'll need your items. Custom design work starts at $500 and increases depending on the complexity of the work. The design fee will be fully disclosed in our proposal and includes an initial consultation, five designs based on your needs and wants (hopes and dreams), three rounds of revisions, and a physical sample for final approval. Please get in touch with us if you'd like to know more!
FINAL PROOF APPROVAL
Would we move forward without you? Never! Orders will not be printed without your final approval. Once your sign-off is received and your final payment is processed, items will be printed and shipped within two weeks.
When you're reviewing your final proof, please-oh-please-oh-please be thorough. You should enlist the help of all eagle-eyed friends, relatives, neighbors, English major nerds, design geeks, etc. to ensure that your order is absolutely how you want it before you sign off. Once we receive your sign-off and start printing, you are responsible for the total cost of your order. Again, we hate sounding like the Big Bad Wolf. Our attorneys said we needed to talk tough so everyone would know we mean it. But we much prefer our normal Red Riding Hood outlook so if you don't mind, we'll resume that at this time. Wow, we never noticed what big beautiful eyes you have!
Standard (non-custom) wedding invitation orders take 5 - 8 weeks to complete, depending on our schedule and the timeliness of your responses to our requests for information and feedback. Please contact us at least 4 months prior to your wedding date to ensure that your invitations will be ready to mail by the recommended 6 - 8 weeks before your wedding. If you're having a destination wedding, you will probably want to mail your invitations 8 - 12 weeks before your wedding, so please contact us at least 6 months before the big day. If you're short on time, we'll do our best to accommodate you! In extreme cases, an additional $150 charge may apply in order for us to expedite your order.
PRODUCTION DELAYS and ADDITIONAL REVISIONS
Consider us Sunday morning. We're easy like that. Whenever possible, if we can accommodate your wishes, wants, and whims, we're going to do it. If a need should arise to delay production on your order, please contact us as soon as possible. As long as your order hasn't been printed, we should be cool. Once you're ready to move forward, we'll work together to get your project back on our schedule. Any changes that are requested after your final sign-off has been received will be subject to a $25 fee. We'll be honest: we're not going to charge you for it unless it's a big change. If a change requires a reprint, that's a different story. We'll reprint for 80% of the original price. We try to save you what we can. We're service-y like that.
Sometimes things don't work out like they should. This is something we understand well. If you find yourself in a position in which you no longer need the items you've ordered, we will try our best to help. If your order is in the design and revision stage, we will refund 50% of the initial 50% deposit you have already paid us. (That's confusing even to us. If your total invitation order costs $1000, and you already paid us the 50% deposit of $500, we'll give you back $250. Better?) If your items have been printed, we are unfortunately unable to refund your money. We will put together a care package full of scrummy treats and sweet surprises to make you smile, though. Trust us, we really will.
RETURNS, EXCHANGES, and REFUNDS (OH, MY)
Due to the personalized nature of our items, no returns or exchanges will be accepted. If mistakes are made during the production of your items, we will refer to the final proof to determine whether the mistake was ours or something that might not have been noticed by the client. If the mistake is ours, we will rectify it immediately by reprinting the items affected. If the mistake is the client's, we regret with all our hearts that we cannot issue a refund or reprint the items without additional charges. We will reprint items with mistakes made by the client for 80% of the original cost, however, since design time will likely be significantly less. One must make one's living. You understand, dears.
Invitation samples and small orders ship USPS First Class Mail. Invitations and other large orders ship via USPS Priority Mail. All orders over $100 are shipped with insurance and delivery confirmation.
Large orders are shipped for a $20 flat fee. Usually this means that we pick up the extra costs associated with shipping heavy paper items. We're happy to do this for you. If shipping costs are somewhat less than $20 (we're talking about dollars, not cents here), we'll refund the difference to you! If you unexpectedly need your items STAT! we will work with you to determine the most economical and efficient method to ship them to you and send you an invoice. Please note that choosing expedited shipping does not affect the production time needed to complete an order. If you wish to expedite production of your order, please inquire as additional fees will apply. For international clients, please contact us for a shipping quote. We prefer to send invitations and large orders via USPS Express Shipping so the packages arrive quickly and can be tracked online during shipment. Please note that you will be required to cover any customs charges/taxes incurred in your country. Please investigate your country's shipping and customs policies for more information. Some find this difficult to believe, but we have found our nation's Postal Service to be a reliable and dependable shipping provider. That said, we don't run the USPS and thus we can't guarantee the shipping. In the event that an act of God interrupts the shipping service, or if shipments are lost, stolen, and/or damaged during the shipping process, you agree that we, your faithful friends at The Sweet Unfolding, are not responsible and cannot be held liable. Please know that we take all precautionary steps possible to avoid any shipping issues. We love our items and our clients and want you to receive everything in the perfect condition in which it was shipped.
Illinoisans will be charged 6.25%. Chicagoans (we lucky folk) will be charged 9.75%. We hate doing it, but we hate prison food more.
All artwork used is the sole property of The Sweet Unfolding and cannot be reproduced or used in any manner without our written permission.
Accepted payment methods
- Accepts Etsy gift cards
Payments are due at the time of purchase. Since occasional system glitches might slow down the process, if payment isn't received within a few hours I'll send you a friendly message via Etsy conversations. I'll try several time to contact you, but if payment hasn't been made within three days I will cancel the sale so I can restock the item. If you mistakenly purchased an item or have other issues, no problem; just get in touch and we'll get it taken care of.
Please note: orders from customers in IL will have 6.25% state sales tax (sorry, neighbors!) added to the total of their order at the time of checkout.
Orders take between three and five business days to process before being shipped via the U.S. Postal Service. Custom orders take between 10 and 14 days to process before shipping, so please allow for this production time when placing a custom order. Smaller packages typically are shipped as first-class mail to save you money; larger packages ship via USPS Priority Mail for convenient, flat-rate shipping. Packages are shipped without insurance unless requested. Custom orders take between 10 and 14 days to process before shipping, so please allow for this production time when placing a custom order.
Need something fast? Please let us know and we can provide you with a quote on expedited shipping. If you'd like your items shipped to a friend just let us know in the notes of your order. We can ship to multiple addresses if you'd like; please convo us and we'll set up a custom listing for you!
For international customers, orders take between three and five business days to process before being shipped via the U.S. Postal Service. Since a few of our items are on the heavier side, we do our very best to ship at the lowest possible rate to save you money. Shipping overages of more than $1.00 will be refunded to your PayPal account, and we're happy to create a custom listing for you if you'd like an exact shipping quote. All international orders will include a customs form on the outside of the package. The actual cost of your item will be reported as its stated value.
International customers are responsible for any customs charges. Unfortunately, The Sweet Unfolding is not responsible for damage to the items incurred during shipment or by customs officials.