thetailoretteshop

The Tailorette

thetailoretteshop is taking a short break

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Note from shop owner Hello!

Thank you for stopping by! I am currently unable to ship due to moving. Any convos sent will be answered once the shop is open. We will be up and running soon!

Have a great week,

Cassaundra (The Tailorette

Note from shop owner

Last updated on May 11, 2021

Hello!

Thank you for stopping by! I am currently unable to ship due to moving. Any convos sent will be answered once the shop is open. We will be up and running soon!

Have a great week,

Cassaundra (The Tailorette

Cassaundra

Contact shop owner

Cassaundra

Reviews

Average item review
5 out of 5 stars
(169)
See reviews that mention:
Quality 36 Shipping 27 Customer service 37

Shop policies

Last updated on September 30, 2019

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If your package gets lost or damaged in the mail, the shipping insurance that we include will refund you. You may then use the refund to repurchase the same order for the lost or damaged item if you so wish.

At this time, refunds are unavailable. However, store credit may be attained upon returning the item. If you would like to exchange an item, we will exchange it on the condition that it is in the same condition as when we first sent it.
Payment
Our payment methods are:

-Etsy Checkout

-Paypal

All orders will be shipping once the payment has gone through.
Shipping
All orders will be shipped via USPS priority, unless international. International will be sent simply USPS. If you have another shipping preference, please let us know and we will adjust the shipping price accordingly.

Insurance and confirmation will be included in the shipping price.

The cost of shipping for returns and exchanges will not be provided by The Tailorette.
Additional policies and FAQs
To initially get a custom order started, I may require a non-refundable %50 down payment.