All the cosies are wrapped in white, un-bleached tissue paper with gift ribbon before being packaged carefully and sent to you.
Due to the very natural material and the nature of its processing - which is minimal compared with modern industrial methods - each batch of wool varies slightly in colour and texture. Please check BEFORE purchasing if items are to be used as a set so I can ensure they come from the correct batch.
Accepted payment methods
Returns and exchanges
I will refund or exchange when I have received the item and checked it.
The customer will be liable for all extra postage costs.
I package orders with care however if an item is damaged on receipt, please let me know within 24 hours.
I will only use paypal as a method of payment, please do not ask me to accept any other forms of payment. You do not need a paypal account to pay through them, but it can make the process quicker.
Items will be shipped as soon as possible after the receipt of your payment. I will re-list items that have not been paid for with-in 2 days.
EVERYWHERE ELSE orders are shipped by airmail - estimated delivery of between 3 - 10 working days.
* * *
NOTE TO INTERNATIONAL CUSTOMERS
I ship from Scotland, UK. Orders usually take 3 - 10 days for world wide delivery. Please order early to avoid disappointment.
*** LAST ORDER DATES FOR CHRISTMAS 2012***
All order dates have now passed. I am no longer accepting orders for delivery in 2012.
* * *
If you want me to send the item by recorded/special/airsure delivery, I am happy to do that but it is not included in the shipping prices I have quoted, and so it will require a top up.
PLEASE MESSAGE ME BEFORE BUYING IF YOU WISH TO SPECIFY SHIPPING METHOD
Additional policies and FAQs
If you have any questions what-so-ever please do not hesitate to contact me - http://www.etsy.com/convo_new.php?to_username=TheTeaCosyShop