TheTwoYellowDogs

The Two Yellow Dogs

Sunland, California · 0 Sales

TheTwoYellowDogs

The Two Yellow Dogs

Sunland, California 0 Sales On Etsy since 2011

Shop owner

Terri

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Terri

Contact shop owner

Terri

Shop policies

Last updated on August 5, 2011
WELCOME to The Two Yellow Dogs Etsy Shop! I present a variety of gifts items, collectible vintage items, and craft kits (supplies). Please shop my various sections for the types of items you are interested in.

If you see a kit or craft item that you are wondering if it can be customized for you, please 'Etsy Conversation".

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
I accept PayPal and money orders; items ship quickly.

I accept US Personal Checks, IF you are willing to wait... I do not ship item until personal check clears. This will delay shipment, typically, a week or more.

Please 'Etsy Conversation' to propose other payment options. I typically responded to emails within 48-hours (or less), unless I am out of town. Thanks for your patience.
Shipping
When ever in doubt about an item or shipping details, please DO email me prior to ordering, so we can clear up any questions before your order. Thank you.

I ship once a week on Tues ( I typically will ship at least a second time per week, depending upon number of orders, or special pre-arranged via email expedited shipping arrangements, but only officially publish I ship once a week).

If you ordered item(s) with gift-wrapping AND direct shipping to a gift recipient, your item is receiving extra-special handling and will require additional time.

I will email you when the item has shipped, so you know the item(s) is on its way.

I do not automatically assume responsibly for items damaged in shipping. I take extreme care to pack your items to arrive in perfect condition IF an item is of higher value, I will include insurance in the shipping costs listed. Otherwise, please 'Etsy Conversation' if you are interested in shipping insurance,

Regarding multiple item shipping costs: Please DO email ahead of time, so I can determine the true cost of multiple item orders; it is very hard to predict your cost with the method that Etsy provides for multiple items.

I try to ship the most logical (cost effective) option. Small items usually are shipped via USPS. All USPS items will include Delivery Confirmation service. Large/heavy items typically shipped via UPS. Shipping info is typically listed with product details. Packaging materials are typically re-cycled/re-purposed or re-used materials, except USPS Priority.

Holiday Time Shipping: Please allow ample extra time to receive your purchase at peak holiday times.

International selling: I regret at this time I only ship to USA addresses. I am evaluating adding international shipping soon. "Etsy Conversation' if you are an international buyer to request me adding international shipping to my services.
Refunds and Exchanges
I take packaging for shipment VERY SERIOUSLY to ensure your item reaches you in perfect condition!

If you find something is DAMAGED IN SHIPPING, please take a photo of the box and contents, and send to me at etsy [!at] twoyellowdogs.com. If the item was damaged due to shipping-handler, I will not typically refund (the option for insurance is available during purchase). However, if I truly did not package the item sufficiently, I will review the pictures to determine refund or replacement.

For expensive/fragile items, I will ensure that insurance is included in shipping ahead of time, and damage claims will need to be processed through the shipping handler.

EXCHANGES are not usually available, as items are one-of-a-kind.

If you are not sure about something before purchase, please DO 'Etsy Conversation' with questions (additional pictures, etc.) BEFORE purchasing. Thank you SO much (I want you to be thrilled with your purchase)!
Additional policies and FAQs
Handmade!
Other than the vintage items and craft kits (supplies), all my items are handmade, one-of-a-kind, so no two items are identical. That’s the uniqueness of handcrafted products! The photos in my shop, are of the actual item you are purchasing.

Recycle, Re-purpose, Reuse!
IF shipping is via USPS Priority Shipping, boxes are new USPS Priority boxes.
For other shipping (non-USPS) all shipping boxes have been used previously for another purpose, and packing materials are most likely re-cycled, re-purposed, or re-used (in order to keep costs down and GO_GREEN!).

Gift wrapping?
For a small additional fee, I will gift wrap and send directly (new USPS Priority shipping boxes). Please send me an email with details (ship to zip code. type of gift wrap, and needed-by-arrival-date) to obtain a gift-wrap quote. Most items that you purchase are wrapped in yellow-tissue and then carefully packaged for shipping (so that your receive your items in absolute perfect condition).