theuncommonfinch is taking a short break

Loading
Catherine Gordon

Contact shop owner

Catherine Gordon

Reviews

No reviews in the last year

Anonymous on Nov 18, 2010

1 out of 5 stars

Nearly one month after purchase I haven't heard a word from you. I sent you an email requesting that you refund my money, and still have not heard from you. This disappoints me considering the blog I wrote about your lovely pieces. Disappointed, needless to say.

Anonymous on Jan 29, 2010

3 out of 5 stars

hi, i was wondering if you would check your info on the mailing of my 3 items as i havent received them yet thanks rosie 30th jan

Anonymous on Jan 29, 2010

1 out of 5 stars

these have not arrived yet -----30th jan

Anonymous on Jan 29, 2010

1 out of 5 stars

this has not arrived yet ---jan 30th

Anonymous on Jan 7, 2010

5 out of 5 stars

I received the earrings today, and they are just beautiful. The seller sent a very pretty note with the earrings as well. Thanks again!

View all 8 reviews

Shop policies

Last updated on February 7, 2011
Hello! I am very excited to start this new chapter of my life in bead dazzled land. This is my new way of life, so if you have any questions or concerns please let me know! I will happy to help with any needs you have.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept payments with Paypal. It is safe, easy and through your credit card. You are not required to have an account with Paypal to make a transaction.
All payments must be made within 48 hours of each items check out. If you have any problems during this period please let me know so that we may find a solution together otherwise your selections will be canceled.
Shipping
Your jewelry will ship out first class mail through the USPS. If you need expedited shipping, shipping insurance or delivery confirmation, please convo me and we can work something out based on your needs.

I will ship your items within 24-48 business hours upon receipt of payment.

If your ETSY and PayPal address differ, please let me know in the “message to seller” note during checkout. If you do not notify me, I will ship the item to the address furnished during ETSY checkout.
Refunds and Exchanges
My goal is to make you happy!

If you have any questions regarding any item please feel free to contact me prior to purchasing to minimize the need for returns.

If you are unhappy with an item, I will make it right, including replacement, repair, exchange or full refund. Each return is handled on a case by case basis.

Please contact me *before* leaving feedback if you have an issue! I *will* work with you, no matter the reason. I want you to be happy with your shopping experience, even if that means you have returned the product for a full refund.
Additional policies and FAQs
~Feedback~
I typically leave feedback in batches once a week. I'm happy to leave positive feedback for those who pay promptly. As this is my business and reputation is everything, I would appreciate it if you could contact me with any issues you have with the transaction so that I may be able to fix the situation before negative feedback is left...Thanks!

~Non-Payment~
If you purchase something and change your mind before paying please let me know and I will cancel the transaction. I will NOT leave negative feedback for canceled transactions. I do leave negative feedback for buyers who don't contact me to cancel the transaction. PayPal payment is required within 48 hours of purchase.

If you are having problems with Paypal or any other aspect of the transaction, please do not hesitate to contact me. I will work with you to accommodate your needs.