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theuniqueday's Shop Announcement

CONTACT US: hello [!at] theuniqueday.com
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Welcome to the unique day!
♥ the unique day on Etsy is happy to provide PRINTABLES for many occasions !
♥ We are happy to take custom orders. Have an idea? Contact us !!
♥ Printables are digital files that are emailed to you, which you print from home.
♥ If you need printed products, please contact us first, we may be able to accomodate your order.
♥ Please read SHOP POLICIES before purchasing an item!
♥ See CATEGORIES on the left side of page for easier searching!
♥ If you do not find your completed order in your inbox, please be sure to check your Spam file.
♥ We speak Spanish.
Thanks for visiting our shop!!

theuniqueday's Shop Policies

Welcome

♥ W E L C O M E ♥

♥ Thank you so much for stopping by! Please let us know if you have any questions!

♥ OFFICE HOURS ♥

Monday thru Friday - 8:00am to 5:00pm. Don’t be surprised if you hear from us after 5 p.m., on weekends, or even the middle of the night! We love what we do and we love our customers, and we work hard to make sure that everyone is satisfied with our products, timing and service.

Saturday - CLOSED
Sunday - CLOSED

Payment

Please pay for you purchases in our Etsy Shop via Paypal Account, Credit card, Bank Account or Gift Cards

♥ BANK ACCOUNT ♥
Bank account payments for transactions can be made through PayPal. There is no need to sign-up for a PayPal account and the process is fast and easy.
To make a payment with bank account, choose PayPal as a form of payment and than click on the PayPal icon. You will access PayPal page where you will find “I do not have a PayPal account”, click “continue” and follow the instructions.
If you’re new to Etsy or are having any problems, feel free to contact me. I’ll be glad to help you!

Shipping

PRINTABLES
♥ Items will be emailed to you. You will receive the files for this order via EMAIL only (to the email associated with your Etsy account).

♥ HOW WE WORK: ♥
1. Within 2 business days of receiving your payment, we will send you a proof to approve.
2. Once we receive your approval, the order will be sent within the next business day.

♥ RUSH ORDERS ♥
We will try our hardest to accommodate you whenever possible. Please contact me with your specific needs and we will see what we can do.

"PLEASE BE SURE YOUR EMAIL IS CORRECT ON ETSY. IF IT IS INCORRECT ON ETSY BE SURE TO LEAVE ME A MESSAGE WITH YOUR CORRECT EMAIL."

Please CHECK YOUR SPAM OR JUNK MAIL FOLDER.
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PRINTED ITEMS

1) Orders ship via USPS Priority Mail. Priority mail is approx. 2-3 day delivery once mailed. First class mail is available upon request CONTACT ME FIRST PLEASE. I cannot GUARANTEE any delivery time as it is out of my control once a package is mailed.

2) You will receive an email from Etsy when your order is shipped or emailed - however, please do allow the noted time below. Check your Spam Folder or your Etsy Account if you don't receive notification within the stated Turnaround Time.

3) Insurance is optional but available. I cannot be responsible for lost, damaged, mis-delivered or insured or uninsured items. PLEASE LET ME KNOW **PRIOR TO ORDERING** IF YOU WOULD LIKE YOUR PACKAGE INSURED!

4) Please be sure that the ADDRESS on your ETSY ORDER FORM & PAYPAL ACCOUNT is the CORRRECT MAILING ADDRESS as that is where your package will be shipped unless you tell me otherwise. :)

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All INTERNATIONAL Packages are shipped through USPS First Class International or Priority International Mail unless other arrangements have been made. All duties, fees and taxes are the responsibility of the buyer. International Tracking is available on USPS Priority Mail Large and Medium Flat Rate Boxes.
Once International orders are shipped, the unique day can not be liable for lost or damaged packages.

Refunds and Exchanges

If you have any issues or concerns with your order, please contact theuniqueday [!at] gmail.com

PRINTABLES
If there is a problem with your order (printables), please let us know immediately and we will make our best effort to resolve the issue. Unfortunately, refunds cannot be issued on printable designs that have already been emailed to the customer.

Only partial refunds (50%) will be issued after order cancelation when only a single design proof has been delivered. No refunds will be issued after two or more design proof are delivered.

PRINTED AND ASSEMBLED ITEMS
No refunds on lost, damaged, late delivered or mis-delivered items as I truly have NO control over these issues. I ask that you please do not post any negative remarks for the reasons above. Mailing issues upset me as much as they do you!! If I have completed your order and mailed your package as promised, I have completed my part of the transaction positively and successfully. I cannot in anyway control what the post office does with your package once it is out of my hands...it would be the same if you mailed something to me that got lost, etc. Thank you so much for understanding!

Additional Policies and FAQs

FAQS:

♥ WHAT IS A PRINTABLE?
A printable is a digital PDF file that is emailed to you. You will receive a digital PDF file via email, which can be printed at home or taken to a print shop.

We suggest printing on bright white cardstock or heavy weight matte photo paper.

You may print from home (inkjet printers work best) or take to a print shop such as Office Max.

Colors may look different on paper than they do on the computer screen. But because the colors on our files do not change from order to order, this is likely a printer issue. We recommend that you check the ink cartridges to see if they need replacement or adjust the intensity settings on your printer. Generally, this always solves the problem!

♥ CAN YOU PRINT &/or ASSEMBLE MY ORDER FOR ME?
Contact us first, we may be able to accommodate your requests.

♥ ASSEMBLE
For the Party Circles and Favor tags, you need a 2″ scalloped circle or circle punch.

To make cupcake toppers, use 4″ lollipop sticks, bought at your local craft store (and Walmart too!). After you have punched out your party circles, attach them to the sticks with a small piece of tape or 1″ round white labels for a polished look!

To assemble the banner, print out the letters and cut out the individual squares. Using an x-acto knife, make small slits in the top left and right corners of each letter. Then thread a coordinating ribbon through. Easy!

♥ CAN I GET MY ORDER IN DIFFERENT COLORS OR WORDING?
Yes, there will NOT be an additional charge. Please convo us BEFORE ordering.

♥ CAN I GET MY ORDER IN DIFFERENT LANGUAGE?
If you need your files translated to another language, please convo us for details as additional fees may apply.
We DO offer Design changes for an additional charge. Please convo us BEFORE ordering.

♥ AM I ABLE TO EDIT YOUR FILES MYSELF?
SOME files are text-editable, and it will be noted on the listing. otherwise NO, our files are NOT editable, and all of our designs are copyrighted. You CAN NOT alter or edit the design or text in our files yourself. If you would like any additional changes to the design (other than what we asked you to include in the Notes to Seller), contact us BEFORE ordering.

♥ GENERAL
For the Party Circles and Favor tags, you need a 2″ scallop or circle punch, which we sell in our shop here:

To make cupcake toppers, use 4″ lollipop sticks, bought at your local craft store (and Walmart too!). After you have punched out your party circles, attach them to the sticks with a small piece of tape or 1″ round white labels for a polished look! For a step by step tutorial, visit here:

To assemble the banner, print out the letters and cut out the individual squares. Using an x-acto knife, make small slits in the top left and right corners of each letter. Then thread a coordinating ribbon through. Easy!

To make the food/dessert labels into tent cards, download and print your food/dessert label file. Cut out the square/rectangle labels. Cut an additional piece of white cardstock 2.25" x 3". Fold the cardstock in half horizontally. Use double sided tape to attach on the backside of your label at the bottom in the center.

LEGAL INFO:
Permission to use this design is granted to the buyer for PERSONAL USE ONLY. Commercial use, file sharing, & reselling the design is NOT PERMITTED.

Please let me know your feedback, it's very important.

Thanks so much!!!

Last Updated December 17, 2014