thevicagirl's Shop Policies
Thanks for stopping by, please feel free to contact me with any questions.
Etsy offers the ability to pay right on the site with your credit card. Please use this.
No Paypal, sorry. No money orders. No checks. Convo me if there is a problem with this.
Already made orders will be shipped within 3 business days of payment received. Made to order orders will be made and shipped within 10 business days of payment received. Depending on location and season, mail make take time to get to you. All mail is sent USPS.
All orders shipped to address listed on Etsy, make sure to check this if there is a problem.
All shipping is USPS regular mail. If priority or insurance or any other extras wanted, convo me and I will bill you to cover the difference.
International orders are welcomed, I send items internationally all the time and enjoy doing so. It may take a little longer for items to arrive, some items may get stuck for a time in customs, so sorry if your item is delayed. I have never had a problem with this, but it could happen.
I will be more than happy to send your item as a gift to a friend, so long as the address is the one in etsy. I also would be willing to send a card with a message from you if you let me know. Make sure in the note to seller that you leave any information I will need.
Shipping costs are not based solely on the actual postage. Shipping cost include postage, packing supplies, and my time (and gas) to take it to the post office. I try and make this as affordable for both of us as I can.
Refunds and Exchanges
If you are unhappy with order I will try and fix that, please contact me ASAP.
If returning an item, please contact me ASAP. Refunds, minus shipping, given if returned within 7 days of order in orginal condition. You cover return shipping costs.
Additional Policies and FAQs
Items made in pet free and smoke free home, no smelly or hairy items sent. All upcycled items have been cleaned to best of ability, unless rusted is the look.
If you would like a previously sold item, or multiples of something, convo me and I will see what I can do. Chances are I can make it for you.
West Jordan, Utah 84088
thevicagirl [!at] gmail.com
Last Updated September 18, 2013