thevintagequeendom

The Vintage Queendom

London, United Kingdom · 27 Sales

thevintagequeendom

The Vintage Queendom

London, United Kingdom 27 Sales On Etsy since 2010

0 out of 5 stars
(14)

thevintagequeendom is taking a short break

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Note from shop owner /// We are on holiday! ///

Back on July 27th

Note from shop owner

Last updated on Jul 9, 2017

/// We are on holiday! ///

Back on July 27th

claudia tret

Contact shop owner

claudia tret

Reviews

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Shop policies

Last updated on April 30, 2017

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
if you order an item, I'm looking forward to receive payment via paypal immediately. but since there are always reasons why it's not possible to do so, I will not complain if you pay a few hours later. If you're having any problems that delay the payment for longer than 12 hours, please write me a message. If I don't receive payment or a message within 12 hours, I will cancel your order to offer the items to someone else.

If you're a UK resident and prefer bank transfer over PayPal, please write me a message immediately after making your purchase.
Refunds and Exchanges
The Vintage Queendom has a strict no refunds policy.

The only exception to this policy is in accordance to EU online selling laws, which is as follows:
- EU customers have the right to return items within 14 days without the necessity to state reasons
- shipping costs will only be refunded if the value of the good is more than 40 EUR
- return shipping costs have to be paid by buyer

No refunds are issued for sewing patterns and all digital patterns. This includes EU customers.

Due to the strict no returns policy: If your items do not fit, I am happy to provide you with pictures of the items you have bought in order to resell them on your own terms and via your own channels.

NON-EU-CUSTOMERS, please note:
Please note that itemsfrom The Vintage Queendom are shipped from United Kingdom. Your country may charge customs fees and/or hold your parcel at customs until these fees are cleared. It is your responsibility to pay these fees and to be informed about them upfront. There will be NO REFUNDS for unpicked items at customs.
The Vintage Queendom will NOT be able to mark orders as 'Gifts' for customers to avoid paying these fees. The shipping charges you pay to The Vintage Queendom do NOT include customs fees, import taxes, brokerage fees, or duties. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to The Vintage Queendom and I will be charged the customs fees plus return shipping costs. Therefore, I do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.