Sparkroot

The Violet Sparrow

Apex, North Carolina
66 Sales

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Alisa

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Alisa

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Shop policies

Last updated on February 5, 2011
The Violet Sparrow is named after my two Saanen dairy goats, Violet and Sparrow. I originally thought I would start a shop where I could sell the soaps I make from their milk, however, the product list at the Violet Sparrow has been expanded to include many natural, handmade, planet-pleasing goods. The mission of The Violet Sparrow is to create beautiful, fun and functional new things out of what would otherwise be discarded. Our world seems to be swimming in plastic waste, too much of everything, it's all too much too fast. It's driven our family to the rural outskirts of a very small NC town where we mark the passage of hours with rooster crows, donkey brays and purple martin chatter. I am a homeschooling mother teaching in the Waldorf tradition, so much of what I create grows out of this natural way of living.

All items at The Violet Sparrow are designed and created by me, Alisa Esposito.

Accepted payment methods

Paypal
Returns and exchanges
Please do not hesitate to communicate with me regarding your purchase, I am serious about customer satisfaction and want to hear from you regarding my products. If The Violet Sparrow is in error, I will gladly accept your item for return and rework your order at my cost (including shipping). If you have ordered slippers and they are the wrong size or you have a change or heart about your purchase, you may return them, unworn within 30 days for an exchange (you pay all shipping costs). Please understand there must be no signs of wear on the slippers. Please contact me if you have any further questions about returning at item.
Payment
PAYPAL: the preferred method of payment. I cannot begin working on any custom order before paypal is received. For in-stock items, payment must be received within 2 days or your order will be cancelled.

I also take money orders and personal checks. Personal checks must clear before I can ship your item.
Shipping
***US: All items are shipped First Class including delivery confirmation (approximate 3 days shipping time). If you prefer insurance please add an extra $1.50 per order.

*** SHIPPING TO EVERYWHERE ELSE: First Class Parcel but tracking cannot be included. Shipping can take 5 days to 3 weeks or more depending on your location. The Violet Sparrow is not responsible for any items lost or damaged in shipping. International buyers are responsible for all customs fees.

***WHEN?: I ship orders on Tuesdays and Saturdays, usually within a week of recieving payment. Please contact me if you need your order rushed (additional fee applies).

***WHERE?: Please notify me if you do not want your order to be shipped to the address on your Paypal account. I can ship to a gift recipient if requested (and send a gift note).

*** I ship in recycled packaging whenever possible.
Additional policies and FAQs
Please contact me to discuss a custom order! I can make custom goat milk soaps by the pound, waldorf dolls, and slippers in a favorite color scheme and/or with a favorite animal or theme needle-felted design.

Peace and gratitude,
Alisa