TheVirginiaArtisans

Handcrafted Events and Home Decor

Winchester, Virginia
| 12,968 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    10% off all items!
20% off all Ready To Ship bouquets!

A Note To our Customers
We do our utmost to ensure that our customers receive their orders in time. We have seen an increase in last-minute emergency orders where a customer needs an item in a few days.

Please keep in mind that we make each purchase to order and there is generally a two-week manufacturing period before shipping.
Any shipping request to have delivery in under a week from purchase, will be regarded as a rush order.
If you contact us and let us know beforehand, the date that you need it by, we will let you know if it is feasible.

We will not guarantee that the order will arrive on time, as we have no control over the postal carriers.

That being said, rushed orders will not be eligible for return or refund.

We appreciate your understanding, as we strive to give you the amazing products and customer service that you well deserve and that we are known for.

Blessings to all

Announcement

Last updated on Aug 1, 2022

10% off all items!
20% off all Ready To Ship bouquets!

A Note To our Customers
We do our utmost to ensure that our customers receive their orders in time. We have seen an increase in last-minute emergency orders where a customer needs an item in a few days.

Please keep in mind that we make each purchase to order and there is generally a two-week manufacturing period before shipping.
Any shipping request to have delivery in under a week from purchase, will be regarded as a rush order.
If you contact us and let us know beforehand, the date that you need it by, we will let you know if it is feasible.

We will not guarantee that the order will arrive on time, as we have no control over the postal carriers.

That being said, rushed orders will not be eligible for return or refund.

We appreciate your understanding, as we strive to give you the amazing products and customer service that you well deserve and that we are known for.

Blessings to all

Items

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The Virginia Artisans

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The Virginia Artisans

Reviews

Average item review
5 out of 5 stars
(2536)
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About TheVirginiaArtisans

Sales 12,968
On Etsy since 2014

Family of artisans, designing and making beautiful decorations for home and events

We are a small family owned business that loves to do what we do. Bringing to you beautiful handcrafted decor for your special events and home. We offer you many items that we have designed and made.

Each person in our family team has unique talents which allow us to offer you a variety of decor items. From beautiful cake toppers and signs for events to modern and pretty floral wreaths and home decor signs.
Please feel free to browse through the different categories in our shop to find the unique items that you are looking for.

Thank you so much for your interest in our products :)

Visit also our website @thevirginiaartisans.com for more beautiful decor

Shop members

  • Allan

    Owner

    First off thank you for visiting our shop. We are a family run home business where we place integrity, inspiration and innovation in all our products. Since we are a small business, we are able to give an excellent eye to detail. Thank you!

  • Luisa

    Product Stylist

    Background in floral design, event styling and an eye for pretty things ;)

  • AJ

    VP Of Packing & Distribution

  • Rebekah

    Designer

Shop policies

More information

Last updated on May 18, 2022
Frequently asked questions
What are your shipping policies?

We do all that is possible to ensure that your items are carefully prepared and packaged. We do our utmost to ship them on time.

Once we hand over the package for mailing, we have no control on what happens. We use USPS for all orders domestic and international. The postal service does a great job in handling the mail, however delays or losses can occur. If you prefer, please convo us and we can give rates on insuring your package.

PLEASE CHECK YOUR ADDRESS
Please ensure that your address is correct in Etsy as this is where we will be mailing the item to. If you need to change the shipping address, please contact us so that we may make the necessary adjustments.

Buyer will be responsible for the shipping costs.

What are your international shipping policies?

We will ship our international orders by USPS First Class International. This is the least expensive option. Please be aware that it does not come with Tracking, Insurance or Delivery Confirmation. USPS First Class International takes approximately 7-10 day, however it may take longer.
If you require Tracking, Insurance and Delivery us know and we can upgrade your shipping to USPS Priority International.

Who is responsible for international custom duties and taxes?

CUSTOMS DUTIES & TAXES
To our international (non-US) customers, please take note that any duties, taxes or fees levied by your country are your sole responsibility. We cannot and will not quote any international fees and will not be held responsible for them. We charge you only for the actual USPS shipping cost. Please be advised that there will be absolutely no returns or refunds due to customs fees.

What are your refund policies?

Non-custom made items may be returned for exchange or refund if we are notified within 3 days after delivery.

Upon notification and approval, please ship the item back.
To receive a refund the buyer must pay for the return shipping. To exchange an item the buyer must pay for the return shipping and also for the exchange shipping.

All returns and exchanges are expected to be in their original packaging and in unused condition.

When we receive the package and upon our inspection, a refund will be issued less a 15% handling & restocking fee and original shipping charges.

Any order over $250 is non refundable due to the costs involved in production.


SHIPPING COSTS, CUSTOM DESIGNED or MADE ITEMS ARE NON-REFUNDABLE.

What happens when returning orders that received free shipping?

Any orders over $35 receive free shipping. For clarity, the shipping is not free, but included in the price of the item.

Any refunds for these items will be minus the 15% handling and restocking fee and the actual shipping cost to us.

Custom and personalized orders

We understand that people can change their minds and we will gladly cancel any non-custom order if the request is made within 24 hours of purchase.

Any other consideration might include a 15% fee, as the designing will begin quickly.

Custom orders cannot be cancelled, as we will begin almost immediately to design and process your order.

Do you offer Rush orders?

There is normally a 2 week manufacturing period before your item is shipped.

We know that last minute emergencies arise to where you need your item quick and you cannot wait for the two weeks.

Please contact us to see if we are able to ensure time

*Please Note -
Our manufacturing days are Monday through Friday.

What if there is a problem?

We strive for superior customer service an satisfaction.
If the reason arises that you are not satisfied with the item, please contact us through a Convo so that we may have the opportunity to fix the problem.
Please do not leave negative feedback before allowing us the opportunity to remedy the issue.

Hours of Operation

We are opened for business Tuesday through Saturday.
This means that most shipping scheduled for a Monday will be shipped the following Tuesday. We will still ship items that are in a Rush status.
Most emails and convos will still be answered, however, they may be delayed.