TheVirginiaArtisans is taking a short break
Note from shop owner
Chelsea on Feb 2, 20235 out of 5 stars
Very friendly and easy to personalize!
Dalia on Jan 23, 20235 out of 5 stars
Very beautiful cake topper. Perfect for a garden themed bridal shower I’m throwing!
Angela on Jan 19, 20235 out of 5 stars
Y’all this shop was so accommodating! They worked with me to make sure it arrived on time for our party. The sign was absolutely perfect we could no love it more!!! Thank you guys so so much!!!
Angela on Feb 5, 20235 out of 5 stars
I absolutely love this item! I messaged custom colors and my message was answered same day! Shipped with love and care as item is fragile. I can’t wait to place on my daughters baby shower cake!
MAGAMama on Feb 1, 20235 out of 5 stars
High end quality! Item matches description. Quick and professional shipping! Awesome company to deal with!!
Mel on Feb 1, 20235 out of 5 stars
Absolutely beautiful! Will look amazing on her baby shower cake ♥️
Family of artisans, designing and making beautiful decorations for home and events
We are a small family owned business that loves to do what we do. Bringing to you beautiful handcrafted decor for your special events and home. We offer you many items that we have designed and made.
Each person in our family team has unique talents which allow us to offer you a variety of decor items. From beautiful cake toppers and signs for events to modern and pretty floral wreaths and home decor signs.
Please feel free to browse through the different categories in our shop to find the unique items that you are looking for.
Thank you so much for your interest in our products :)
Visit also our website @thevirginiaartisans.com for more beautiful decor
First off thank you for visiting our shop. We are a family run home business where we place integrity, inspiration and innovation in all our products. Since we are a small business, we are able to give an excellent eye to detail. Thank you!
Background in floral design, event styling and an eye for pretty things ;)
VP Of Packing & Distribution
Customs and import taxes
Returns & exchanges
Frequently asked questions
What are your shipping policies?
We do all that is possible to ensure that your items are carefully prepared and packaged. We do our utmost to ship them on time.
Once we hand over the package for mailing, we have no control on what happens. We use USPS for all orders domestic and international. The postal service does a great job in handling the mail, however delays or losses can occur. If you prefer, please convo us and we can give rates on insuring your package.
PLEASE CHECK YOUR ADDRESS
Please ensure that your address is correct in Etsy as this is where we will be mailing the item to. If you need to change the shipping address, please contact us so that we may make the necessary adjustments.
Buyer will be responsible for the shipping costs.
What are your international shipping policies?
We will ship our international orders by USPS First Class International. This is the least expensive option. Please be aware that it does not come with Tracking, Insurance or Delivery Confirmation. USPS First Class International takes approximately 7-10 day, however it may take longer.
If you require Tracking, Insurance and Delivery us know and we can upgrade your shipping to USPS Priority International.
Who is responsible for international custom duties and taxes?
CUSTOMS DUTIES & TAXES
To our international (non-US) customers, please take note that any duties, taxes or fees levied by your country are your sole responsibility. We cannot and will not quote any international fees and will not be held responsible for them. We charge you only for the actual USPS shipping cost. Please be advised that there will be absolutely no returns or refunds due to customs fees.
What are your refund policies?
Non-custom made items may be returned for exchange or refund if we are notified within 3 days after delivery.
Upon notification and approval, please ship the item back.
To receive a refund the buyer must pay for the return shipping. To exchange an item the buyer must pay for the return shipping and also for the exchange shipping.
All returns and exchanges are expected to be in their original packaging and in unused condition.
When we receive the package and upon our inspection, a refund will be issued less a 15% handling & restocking fee and original shipping charges.
Any order over $250 is non refundable due to the costs involved in production.
SHIPPING COSTS, CUSTOM DESIGNED or MADE ITEMS ARE NON-REFUNDABLE.
What happens when returning orders that received free shipping?
Any orders over $35 receive free shipping. For clarity, the shipping is not free, but included in the price of the item.
Any refunds for these items will be minus the 15% handling and restocking fee and the actual shipping cost to us.
Custom and personalized orders
We understand that people can change their minds and we will gladly cancel any non-custom order if the request is made within 24 hours of purchase.
Any other consideration might include a 15% fee, as the designing will begin quickly.
Custom orders cannot be cancelled, as we will begin almost immediately to design and process your order.
Do you offer Rush orders?
There is normally a 2 week manufacturing period before your item is shipped.
We know that last minute emergencies arise to where you need your item quick and you cannot wait for the two weeks.
Please contact us to see if we are able to ensure time
*Please Note -
Our manufacturing days are Monday through Friday.
What if there is a problem?
We strive for superior customer service an satisfaction.
If the reason arises that you are not satisfied with the item, please contact us through a Convo so that we may have the opportunity to fix the problem.
Please do not leave negative feedback before allowing us the opportunity to remedy the issue.
Hours of Operation
We are opened for business Tuesday through Saturday.
This means that most shipping scheduled for a Monday will be shipped the following Tuesday. We will still ship items that are in a Rush status.
Most emails and convos will still be answered, however, they may be delayed.