thewarmingglow

The Warming Glow Candle Company

1 Sale

thewarmingglow

The Warming Glow Candle Company

1 Sale On Etsy since 2012

Announcement   I have just became a Business owner and I am willing to do what ever it takes to make my customers happy. If you need a personalized Gift I am here for you. My Candles are made out of Pure Natural 100% Soy wax. I have 25 different Scents avalible for you to choose form and of course many different colors, shapes and sizes. Contact me at any time if you are interested in what scents and colors we have in stock. If there is a scent that I may not have at this time, don't hesitate to let me know and I will order it and make your custom candle for you. You can also visit us at www.the-warming-glow.com to see all of our fragrances and colors that we have avalible at this time.

Announcement

I have just became a Business owner and I am willing to do what ever it takes to make my customers happy. If you need a personalized Gift I am here for you. My Candles are made out of Pure Natural 100% Soy wax. I have 25 different Scents avalible for you to choose form and of course many different colors, shapes and sizes. Contact me at any time if you are interested in what scents and colors we have in stock. If there is a scent that I may not have at this time, don't hesitate to let me know and I will order it and make your custom candle for you. You can also visit us at www.the-warming-glow.com to see all of our fragrances and colors that we have avalible at this time.

Susanne Conway

Contact shop owner

Susanne Conway

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Shop policies

Last updated on May 6, 2012
Welcome to The Warming Glow Candle Company we are a family owned and operated company based in Moore, Oklahoma. Because of our love for candles, we carefully create candles that once you experience, our Warming Glow Candles, you will tell your friends. They would tell their friends and of course there families.

What sets The Warming Glow Candle Company apart from all the other Candle manufactures out there, are the blends and quality fragrance formulas we use. We use 100% natural Hemp wicks for all of our candles. They are lead free wicks designed to reduce soot and smoke, making sure that our candles burn cleaner and longer over all the other brands. Each candle is poured by hand, this will assure that each one of our candles have the exact blend of our fragrance oils and colors if you choose any. All of those big Candle Companies use heavy equipment to pour their candles. Using that method doesn't give an even fragrance and color throughout the whole candle. We take pride in our candles and we would love to share that pride and quality with you as well.
Once you have placed your order with us we will get right to work and create your custom candle and ship them directly to you. Using this method we can assure you that your candle has not been sitting around on a shelf, they will be made just for you right before shipping.

We would love for you to join us and become one of our Warming Glow Family members. We guarantee that our Candles will fill your home with a warming glow and wonderful scent.
At The Warming Glow Candle Company, we are proud of our quality of ingredients and our 100% handmade process.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
  • Other Method
Payment
We except Discover, Master Card, Visa Card, American Express and Pay Pal. We also except Checks, Cashiers Checks and Money Orders.
If you do decide to cancel your order you must do so within 24 hours, just because I get to work right away after the order and payment have been received.
Because we are a Company, we do have to charge 11% Taxes on any order.
Shipping
Standard delivery allows 3 to 5 days to create your custom candles and 2 to 5 days for USPS Flat rate shipping. With this option you will receive your order in 5 to 10 business days.
Rushed delivery option allows 1 to 2 days to make your custom candles and 2 to 5 days for USPS Flat rate ground shipping. With this option you will receive your order in 3 to 7 business days.
Production of your handmade custom candles will begin on the same day when your order is placed before 12 pm. If the order is placed after 12 pm, the process of your order will begin on the next business day.
To provide for our International Customers, the same Standard and Rushed rules apply just the shipping time will be longer.
We are going to be using the US Postal Service Flat Rate shipping method; this will save you money over shipping with UPS or Fed Ex. The rate for the shipment will depend on the size and amount of Candles you are buying.
Please let me know what type of shipping you prefer.
Refunds and Exchanges
Returns
The Warming Glow Candle Company guarantees that all Candles sent to our customers meet all of our quality standards. All of our Candles are guaranteed to be free of any imperfections and are made to the request given by the customer. Returns will be accepted until 30 days after the date that you the customer received your candle.
Because all of our candles are made to order, we can only accept returns if there is damage to the candle or if the candle was made incorrectly. If you are not 100%satisfied with your product for these reasons, just return the candle and we will replace the product or give you a full refund, including the shipping cost you paid to receive your candle.
Please understand that colors may vary in appearance according to the wax that was used to make your creation. Unfortunately we cannot accept returns because of slight color differences. Just remember that all of our candles are handmade, so slight imperfections may be there. That is what is going to make each candle one of a kind. No one will have the exact same candle as you do. That is was makes the difference between hand crafted and Machine made candles. To make sure that you’re custom candle burns properly please read and follow burning instructions before burning your candle for the first time. Burning instructions are going to be on the bottom of each candle. We will also send you burning and care instructions with your order also safety instructions. If you ever have any concerns or think that there is a problem with our candles, please never hesitate to contact us and we will find a solution for the problem.
The Warming Glow Candle Company guarantees that all Candles scent to our customers meet all of our quality standards. All of our Candles are guaranteed to be free of any imperfections and are made to the request given by the customer. Returns will be accepted until 30 days after the date that you the customer received your candle.
Because all of our candles are made to order, we can only accept returns if there is damage to the candle or if the candle was made incorrectly. If you are not 100%satisfied with your product for these reasons, just return the candle and we will replace the product or give you a full refund, including the shipping cost you paid to receive your candle.
Please understand that colors may vary in appearance according to the wax that was used to make your creation. Unfortunately we cannot accept returns because of slight color differences. Just remember that all of our candles are handmade, so slight imperfections may be there. That is what is going to make each candle one of a kind. No one will have the exact same candle as you do. That is was makes the difference between hand crafted and Machine made candles. To make sure that you’re custom candle burns properly please read and follow burning instructions before burning your candle for the first time. Burning instructions are going to be on the bottom of each candle. We will also send you burning and care instructions with your order also safety instructions. If you ever have any concerns or think that there is a problem with our candles, please never hesitate to contact us and we will find a solution for the problem.
Additional policies and FAQs
For custom Orders, please just contact me and we can go over the details of your order. Once the custom order is placed I will get to work right away. I have set myself a rule, that I will e-mail you a picture ( if you want ), to ensure that you are happy with my creation and only if you are happy it, I will mail it to you.