BostonMillinery

Vintage Inspired Women's Hats and Fascinators

Connecticut, United States On Etsy since 2009

2,650 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

BostonMillinery

Vintage Inspired Women's Hats and Fascinators

Connecticut, United States | 2,650 Sales

Announcement    Please sign up for our newsletter to find out what's new at Boston Millinery:

https://mailchi.mp/10c53e259cd4/bostonmillinery
Handmade, beautiful cloche hats and fascinators, plus some feminine scarves and matching wristlet purses. We cater to custom orders too! Whether it’s a Wedding day, a Disney Dapper day, or just because we can help find your perfect new topper!

Announcement

Last updated on Jul 27, 2020

Please sign up for our newsletter to find out what's new at Boston Millinery:

https://mailchi.mp/10c53e259cd4/bostonmillinery
Handmade, beautiful cloche hats and fascinators, plus some feminine scarves and matching wristlet purses. We cater to custom orders too! Whether it’s a Wedding day, a Disney Dapper day, or just because we can help find your perfect new topper!

Items

2650 Sales
 

All Items

Kimberley

Contact shop owner

Kimberley

Reviews

Average item review
5 out of 5 stars
(651)
See reviews that mention:
quality 115 shipping 66 customer service 81

About BostonMillinery

Sales 2,650
On Etsy since 2009

The first hat I ever made was about 30 years ago, for a friend of mine as a gift for her sister who was undergoing treatment for Leukemia.........

The joy this hat brought to her, to feel feminine again after losing her hair, touched my heart. After that, a love of making hats was born in me.
I've always been crafty, taught to sew by my Mum. I can still remember the smell of the small, local fabric shop in middle England, all those years ago, where we were regular customers. It was better than visiting the sweet shop! I had and still have an avid interest in anything artsy, crafty, and addiction to fabrics! One look at a certain fabric and the creative juices start flowing.

I was born, raised, and educated in the U.K. I studied as a fashion student, which gave me a good introduction to Millinery, the art of hat making.
I am now an Ex-Pat and Mum of two energetic and inspiring children, living in New England! This inspires me to cater to the seasons. From sun protection in the summer and year-round to toasty ears in the winter. Supplying hats to a Global market I cater to all occasions and all seasons, year-round.

The original name of my business, “The Waughdrobe” now known as “Boston Millinery” began back in 2009 as a perfect opportunity to have a "storefront" for all the creations realized and also those buzzing around in my head. It also gave me the opportunity, and my children the benefit, of a stay at home parent. I am positively enjoying the beauty of being able to do both.

Thank you for taking the time to peruse my creations. Whether it’s a hat to keep your head warm and stylish, a headcover after hair loss, a modesty head cover, or a hat to compliment your dress on your wedding day; making you happy, makes me happy.

Please contact me and let's custom make your next wonderful hat together!

Shop members

  • Kimberley

    Owner, Maker, Designer

    The first hat I ever made was about 30 years ago, for a friend of mine as a gift for her sister, who was recovering from Leukemia. The joy it brought to her, to feel feminine again, touched my heart. After that, a love of making hats was born in me.

Shop policies

Last updated on September 17, 2020
Hello!
Thank You for taking the time to visit my little portion of the Internet.
Serving a global market, I cater to all occasions and all seasons, year-round.

All my items are designed and handmade by me, with love and attention to detail. I choose carefully the supplies I use to create my pieces. I strive for excellence in everything I make.

All designs are feminine, unique and limited edition or one of a kind.
I'm so happy to have you stop by and take a look at my creations. I absolutely LOVE what I do and the joy I can bring to others from my work.
New pieces are being made all the time so please stop by often and make me a favorite.
I am able to alter or add to any piece to suit your taste or style needs, colors and sizes can be customized! Don't hesitate to ask and I will create a custom piece just for you.

Your happiness with your purchase is of the utmost importance to me. Making you happy makes me happy!

I strive to give all my customers a 5-star experience. I encourage you to PLEASE take the time to leave a positive review of your purchase, you can even include a picture! I would love for other customers to learn about your positive experience.

Member of Etsy for Animals
Member of Milliners of Etsy MOE
Member of Etsy Artists of Boston

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Please be aware of any import fees that your country of residence charges you when you purchase something internationally.
Boston Millinery is not responsible for items that are returned because import fees remain unpaid and will not be refunded.

Boston Millinery is also not responsible for incorrect address at checkout. Addresses can not be changed after you have placed your order. Items can not be refunded due to the wrong address.

If you have any questions or concerns about your purchase then please contact me, I will work with you to meet your needs or refund/exchange your purchase.
Please contact me before returning an item so I may expect it and look out for it.

Refunds are made after items are returned unworn and in new condition as they were mailed to you. Please use the original packaging and provide tracking information.

I will accept RETURNS and EXCHANGES within 7 DAYS of the receipt of your purchase unless another agreement is made between us. Please do not try to return a worn item.
Shipping costs to be covered by the purchaser.

IMPORTANT PLEASE NOTE:
FOR RETURNS, due to the amount of time and care that goes into every handmade item The Waughdrobe charges a RESTOCK FEE of 20% of the purchase price. Thank you for your understanding.

CUSTOM ITEMS must be PREPAID and are NON REFUNDABLE.

As work may well begin on your purchase immediately, CANCELLATIONS are only accepted within 12 hours of purchase.

CLEARANCE and SALE items are generally marked down between 20 and 50% They are all FINAL SALE and are therefore non-refundable.

THANK YOU IN ADVANCE FOR YOUR UNDERSTANDING.
Payment
We accept PayPal and all major credit cards


Please be aware of any additional taxes or fees your country may charge before you purchase, as they are not covered by Boston Millinery.

A helpful link to figuring out potential charges can be found here:
www.dutycalculator.com

Should an item be returned to Boston Millinery because of the non-payment of customs fees, any refund on the purchased product will be forfeited.
Shipping
SHIPPING INFO:
All hats are shipped via USPS mail and various shipping speeds are available.
Should you need something in a hurry please contact me and I will do my utmost to help you.

All items are insured through USPS

All items are shipped to an address that is listed on your Etsy account and under Etsy's rules and regulations the shipping address may not be amended after purchase.


Once a purchase has been made, shipped, and is in the hands of the Mail carrier, Boston Millinery will not be responsible for loss or theft. Please be advised that you purchase with knowledge of this risk.

I try to recycle packaging whenever I can.

If this is a gift item please let me know and I can add a handmade card with your sentiments. Just contact me with your message.
Additional policies and FAQs
Your interest in my designs is greatly appreciated and if I can help custom make something for any special occasion or event then I would be honored to do so.
Please feel free to e-mail me anytime
Kimberley [!at] BostonMillinery.com

New to Etsy? Here's a helpful guide to making your first purchase:
http://www.etsy.com/help_guide_checkout.php
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy.

1. Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for an order for a handmade hat for example), if you contact me directly

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services such as MailChimp if I have your express permission to do so. i.e. You signed up to my email list.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

7. Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

8. How to Contact Us:

For purposes of EU data protection law, I, Kimberley Pendleton owner of The Waughdrobe /Boston Millinery, handmade hats and accessories; am the data controller of your personal information. If you have any questions or concerns, you may contact me at bostonmillinery [!at] gmail.com



If you need to access, correct or delete personal information held by me you may contact me directly at Kimberley [!at] bostonmillinery.com and/or Etsy at Etsy.com/help

More information

Last updated on Apr 2, 2020
Frequently asked questions
Sizing details

HOW DO YOU MEASURE YOUR HEAD?
Take a measuring tape and wrap it around your head just above your eyebrows and over your ears. Make sure the tape lies over the fullest part of the back of the head and do not pull the tape any tighter than you would want a hat to feel during wear.


SIZE Petite: 21 1/2"
SIZE Small: 22 1/2"
SIZE Medium: 23"
SIZE Large: 24"

Please be sure to take this measurement 2 or 3 times to ensure an accurate measurement. If in doubt always size up and never size down. If you have any concerns please contact me.

No head too large or too small so if you need a custom size please contact us!

Care instructions

Please see the individual listings, care instructions can be found in the listing details.

Custom and personalized orders

Please contact me for custom designs, fabrics and colors and I will do my utmost to help you!

When will my order ship?

Most items take between 1-2 weeks to be made and shipped after you place your order. If you purchase multiple items then these could take the full two weeks. If you need an item for a certain date please contact me and I will do my best to accommodate you!

Do you have a Newsletter?

Yes! Found out what's new with Boston Millinery. We'd love for you to sign up, here's the link:

https://mailchi.mp/10c53e259cd4/bostonmillinery