I accept PayPal, direct check-out (debit/credit card) and Etsy gift cards.

Processing time: Our current time to ship an item after payment is 1-2 business days. We can't always accommodate rush shipping, but if you're in a hurry let us know in the notes section of your order and we'll do our best to get it out same day.

International Orders: Customer is responsible for any custom's taxes/fees. Please note we can not lower the value amount, or mark as gift on the customs form.

**Please be sure your shipping address is correct before checking out. Seller is not responsible for items shipped to an incorrect address. If these items are returned to us, buyer is responsible for return shipping.

Missing orders: While extremely rare, if a package ends up missing along it's travels to you, I am happy to send a replacement! If an item is marked as delivered, but did not arrive, we are not responsible. Please make sure the address you provide is safe and secure!

Problem with your order? Please contact us via email with your order number at: (katiedaisyprojects at gmail.com) so we can help!

All sales are final. I offer replacement prints for those lost in the mail or damaged upon arrival. I do not allow exchanging of prints once they have been shipped.

Below are many common questions I receive about my work and shop - if you can't find an answer, feel free to send me a convo or email!

Q: How can I frame the large format prints (13x16.5-13x19)?
For this odd size, we suggest a standard 16x20 frame, and then having a matt made to fit the print. Our 8x10 and 11x14 prints are ready to pop in a frame! (We do not offer framing or matting)

Q: Do you accept custom work such as website/blog design, or custom paintings?
A: I absolutely love working on special projects, however I have been blessedly busy with freelancing and Etsy to accept new work.

Q: What sizes/formats do you offer in your shop? Do you offer prints on canvas or digital files?
A: I offer prints in 8x10, 11x14 and large format sizes that range from 13x16 up to 13x19. The largest size I'm able to offer is 13x19".
While we don't offer 5x7 prints, many of our greeting cards look beautiful in a 5x7 frame, so that may be a lovely option for you!

***I do not offer prints on canvas, or sell digital copies of my work.

Q: Do you offer rush processing of an order?
A: While I don't offer rush processing of an order (my prints are printed in order that they are received), I am happy to upgrade shipping to priority/express (please send an email so I can set up a special listing), or to ship a package to an alternate address. Please see my shop policies for current turn around time.

Q: State Prints - Where is my state?
A: I love this states series! I'm currently taking a break from this project, but when I pick it up again I'll be sure to include all of the missing states!

Q: Do you offer wholesale?
A: Yes! Please email katiedaisyprojects [!at] gmail.com to request a wholesale catalog for your brick & mortar shop.

Please know that it is NOT ok to resell my artwork in your shop if you are not set up as a wholesaler or are selling on line.

Q: Why are your shipping and handling costs higher than other stores?
A: There are a lot of factors that go into the S&H aspect of my products, including the prices of high-quality sturdy mailers, protective cellophane sleeves, gas to & fro the post office, and time spent packaging your order(s) with care!

Q: What kind of frames do you recommend for your prints?
A: IKEA offers lovely birch (or white) frames that are very affordable and look great with most of my prints! For my 13x19 prints, I recommend a 16x20 frame with a custom matte to fit. If you're looking for a perfect fit, Michael's offers great custom-made 13x19 frames. I do not offer framing or matting through my shop.