ryleeandink

Wooden Ornaments, Custom Gifts, Unique Travel Art

Victoria, Canada · 278 Sales

ryleeandink

Wooden Ornaments, Custom Gifts, Unique Travel Art

Victoria, Canada 278 Sales On Etsy since 2014

5 out of 5 stars
(56)

Announcement   Welcome to Rylee & Ink! Everything that Rylee & Ink produces is first hand drawn by Rylee then then scanned and digitally altered to be printed on wood by a laser engraver. Follow @ryleeandink to see behind the scenes and process photos!

Announcement

Last updated on Mar 7, 2018

Welcome to Rylee & Ink! Everything that Rylee & Ink produces is first hand drawn by Rylee then then scanned and digitally altered to be printed on wood by a laser engraver. Follow @ryleeandink to see behind the scenes and process photos!

Rylee Postulo

Contact shop owner

Rylee Postulo

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Reviews

Average item review
5 out of 5 stars
(56)
View all 56 reviews

About

It all starts with an idea, pen and paper

Rylee & Ink is a small shop focused on creating thoughtful gifts in a unique way. Everything that Rylee & Ink produces is first hand drawn by Rylee then then scanned and digitally altered to be printed on wood by a laser engraver. The Rylee & Ink collection continues to grow from wall hangings, ornaments, brooches, and pins. It’s Rylee & Ink’s mission to help you find the perfect meaningful gift for anyone special in your life! Please let us know if you have any questions.

Shop members

  • Rylee

    Owner

    http://instagram.com/ryleeandink

Shop policies

Last updated on April 6, 2018
Thank you for visiting Rylee and Ink

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Rylee and Ink reserves the right to evaluate all refund/exchange requests on a case by case basis. Due to the custom nature of many of our products, refunds/exchanges are not offered for those products unless an error was made by Rylee and Ink in production. We work hard to ensure our product photographs provide a true representation of each item, and provide accurate measurements of items where necessary. If you are unsure of an item, please contact us prior to purchase and we will happily answer any questions you may have.

Examples of circumstances that do not qualify for refunds/exchanges include (but are not limited to):

Incorrect spelling within an order (made by the customer at time of order)
Incorrect shipping address (placed by the customer)
Wrong product ordered by customer
Shipping delays
Personalised items
Requests made after two (3) days of product being received

Should you wish to request a refund or exchange you must submit this request within writing by etsy conversation within two (3) days of receiving your item. If a refund or exchange is granted by Rylee and Ink it is the responsibility of the customer to return the product (at their expense) to Rylee and Ink at which time a refund will be processed minus shipping costs as those are nonrefundable.


It is the responsibility of the customer to ensure their order is correct at the time of placement, and by purchasing a product from Rylee and Ink the customer agrees to the terms and conditions set forth within these policies. We want our customers to be happy with their purchases so if you are dissatisfied with your product for any reason, please send a message our way and we will try our best to remedy the situation.

In the case of an item arriving damaged. please contact me within 2 days of the date of delivery with an attached photo to discuss an exchange or replacement.
Payment
I accept paypal and direct payment .
At this time, I do not accept cancellations on orders.
Shipping
I ship through Canada Post 1-3 days after receiving full payment from the buyer. Custom order timelines will be discussed between buyer and I.

If you are a United States or International customer, please note that there may be additional brokerage, duties, and custom fees in your country. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.


If you are in Canada ALL orders come with a tracking number

If you are in the United States and ordering an ornament or a wooden art piece your order will come with a tracking number. Buttons and Pins, and Cake Toppers do NOT come with a tracking number because it is more economical. But If you are worried about getting a package on time or if you would prefer to have a tracking label please contact me before you make the order and I will be happy to provide options for a shipping upgrade.

ALL International products do NOT come with a tracking label.

Packaging:

Prints: I package my prints in a plastic sleeve to prevent from water damage. I ship it in a rigid stay-flat mailer, with a do not bend sign.

Wooden Art pieces & ornaments: I package these carefully in a small cardboard box.
Additional policies and FAQs
Do you offer custom cake toppers?
Yes! If you love my art style and have something unique you would like to create together for your wedding by all means send me a conversation and I would be delighted to help you make it come to life. Please do take into account that custom cake toppers are not the same price as the cake toppers I have listed. They take a lot of time and resources to make, so they do come at a premium price. Please don't hesitate to send me convo.