TheWhistlingCowgirl

Handmade Fabric Gifts, Sweet Toys and Happy Homewares

Shrewsbury, United Kingdom · 300 Sales

TheWhistlingCowgirl

Handmade Fabric Gifts, Sweet Toys and Happy Homewares

Shrewsbury, United Kingdom 300 Sales On Etsy since 2008

5 out of 5 stars
(125)

Shop owner

Lucy Ward

Contact

Announcement   Thank you so much for visiting! I hope you enjoy looking around.
**UK buyers** I combine postage so that most additional items go for free, meaning considerable shipping savings on multiple purchases!
Custom orders and wholesale enquiries are most welcome. Please just send me a convo and I will see what we can create together.

Announcement

Last updated on Jan 8, 2018

Thank you so much for visiting! I hope you enjoy looking around.
**UK buyers** I combine postage so that most additional items go for free, meaning considerable shipping savings on multiple purchases!
Custom orders and wholesale enquiries are most welcome. Please just send me a convo and I will see what we can create together.

Lucy Ward

Contact shop owner

Lucy Ward

View all 33 items

Reviews

Average item review
5 out of 5 stars
(125)
Sathy22

Sathy22 on Mar 18, 2018

5 out of 5 stars

Gorgeous fun purse, well-made, to protect my coat pockets from the various keys I carry. Makes me smile every day. Beautifully packaged like a gift, with personal touches from the seller that makes purchasing extra joyful. TY. 💖

View all 125 reviews

About

About Me and What I like to Make

I realised I had started a little fabric buying habit a few years ago and then slowly developed my initial little makes into a collection of pretty and retro items that I now sell online, at craft fairs and markets. It should not have come as a surprise that I ended up here; as a child I drew patterns and sewed soft toys for my already huge collection of soft animals. So nothing much has changed!

Around the web

Shop members

  • Lucy Ward

    Owner, Maker, Designer

Shop policies

Last updated on September 30, 2017
Hello! Thank you for visiting my shop pages. I hope you like the things I make. I certainly enjoy making them!

Please convo me if there is something you would like me to make for you, or if there's something in my sold section that takes your fancy...I might still have some of the same fabric left over to make you one the same!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
I really appreciate positive feedback (there is a time frame in which you are able to do this). This way I know your order has arrived safely and that you are happy with it. If you are unhappy with your purchase in any way please do get in touch so that I can resolve your problem as speedily as possible. Custom orders are non-returnable unless faulty. Return postage is at the buyer's expense unless an item is faulty.
Payment
Payment is through Paypal or Etsy direct payments. Please check that your name and postage details are up to date and correct. If you change your mind about a purchase before it has been dispatched, please contact me about cancellation.
Shipping
All purchases made are usually posted the next working day after payment has been received and sometimes the same day. All items have a domestic and international postage price in their listing, but if you require insurance or some other form of postage or tracking then please convo me for a quote and information. I always obtain proof of postage, but you might wish to pay extra for insurance - please convo me about the cost of this if you wish to add it on. I will always refund significant overpayments.

Also please check your country's customs rules - I cannot be held responsible for items held up in customs or for taxes payable on delivery or collection. Some countries, such as Australia for instance, have very specific policies regarding the import of certain substances and the lavender I use may be an issue - please do check!
Additional policies and FAQs
Custom orders most welcome! Just convo me! Wholesale also very welcome, though I do not offer sale or return.
Privacy
I, Lucy Ward, am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders for six years after the end of the preceding tax year, in order to comply with UK tax laws. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data. My contact details will be found on your order. You can send me a convo through Etsy or send a letter to: The Whistling Cowgirl, 47 Washford Rd, Shrewsbury SY3 9HR, England.