TheWhistlingCowgirl

Handmade Fabric Goods, Sweet Toys and Happy Homewares

Shrewsbury, United Kingdom

Announcement    COVID-19 Update: My shop is open, but I am limiting postage to the UK ONLY while there is so much worldwide disruption. My posting method has been modified to ensure the least contact with others. Please do be patient and allow extra time for your parcel to be delivered. I can also giftwrap and deliver direct to the recipient of your purchase for free at this time. Do contact me if you have any other questions. Stay safe!

Thank you so much for visiting my shop here on Etsy! I hope you enjoy looking at the products I have both designed and made. I combine postage, meaning savings on shipping when you purchase more than one item. And within the UK this means that most additional items post for free! Custom orders and wholesale enquiries are most welcome. Please just send me a convo and let's see what we can create together. Lucy

Announcement

Last updated on Jul 16, 2020

COVID-19 Update: My shop is open, but I am limiting postage to the UK ONLY while there is so much worldwide disruption. My posting method has been modified to ensure the least contact with others. Please do be patient and allow extra time for your parcel to be delivered. I can also giftwrap and deliver direct to the recipient of your purchase for free at this time. Do contact me if you have any other questions. Stay safe!

Thank you so much for visiting my shop here on Etsy! I hope you enjoy looking at the products I have both designed and made. I combine postage, meaning savings on shipping when you purchase more than one item. And within the UK this means that most additional items post for free! Custom orders and wholesale enquiries are most welcome. Please just send me a convo and let's see what we can create together. Lucy

Items

 

All Items

Lucy Ward

Contact shop owner

Lucy Ward

Reviews

Average item review
5 out of 5 stars
(154)
See reviews that mention:
Quality 18 Shipping 29 Customer service 24

About TheWhistlingCowgirl

Sales 428
On Etsy since 2008

Sewing and Designing

I guess I have always sewn. As a child I drew patterns and sewed soft toys for my already huge collection of cuddly animals. As an adult I would occasionally pick up a needle and thread and, as I didn't have a sewing machine, would make little bits and pieces by hand. Eventually I started to design and make more and began to attend craft fairs and markets and opened my shops online.

More recently I have been having fun designing toy and other project patterns for Simply Sewing and Love Patchwork and Quilting magazines. The titles are both available in the UK and internationally, so keep an eye out. And please, if you decide to make any of my projects, do share them on social media so I can have a look! I love to see what people make!

Lucy

Shop members

  • Lucy Ward

    Owner, Maker, Designer

Shop policies

Last updated on September 30, 2017
Hello! Thank you for visiting my shop pages. I hope you like the things I make. I certainly enjoy making them!

Please convo me if there is something you would like me to make for you, or if there's something in my sold section that takes your fancy...I might still have some of the same fabric left over to make you one the same!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I really appreciate positive feedback (there is a time frame in which you are able to do this). This way I know your order has arrived safely and that you are happy with it. If you are unhappy with your purchase in any way please do get in touch so that I can resolve your problem as speedily as possible. Custom orders are non-returnable unless faulty. Return postage is at the buyer's expense unless an item is faulty.
Payment
Payment is through Paypal or Etsy direct payments. Please check that your name and postage details are up to date and correct. If you change your mind about a purchase before it has been dispatched, please contact me about cancellation.
Shipping
All purchases made are usually posted the next working day after payment has been received and sometimes the same day. All items have a domestic and international postage price in their listing, but if you require insurance or some other form of postage or tracking then please convo me for a quote and information. I always obtain proof of postage, but you might wish to pay extra for insurance - please convo me about the cost of this if you wish to add it on. I will always refund significant overpayments.

Also please check your country's customs rules - I cannot be held responsible for items held up in customs or for taxes payable on delivery or collection. Some countries, such as Australia for instance, have very specific policies regarding the import of certain substances and the lavender I use may be an issue - please do check!
Additional policies and FAQs
Custom orders most welcome! Just convo me! Wholesale also very welcome, though I do not offer sale or return.
Privacy
I, Lucy Ward, am the data-controller of your personal information as it relates to my shop.

When you place an order from me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders for six years after the end of the preceding tax year, in order to comply with UK tax laws. After this time I will delete your data from my records.

You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data. My contact details will be found on your order. You can send me a convo through Etsy or send a letter to: The Whistling Cowgirl, 47 Washford Rd, Shrewsbury SY3 9HR, England.