thewoolgarden

The Wool Garden-for Rug Hooking And Wool Appliqué needs

Rochester, New York On Etsy since 2010

thewoolgarden

The Wool Garden-for Rug Hooking And Wool Appliqué needs

Rochester, New York | 230 Sales

thewoolgarden is taking a short break

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Note from shop owner The Wool Garden is closing due to current Etsy policies. Look for us on Facebook. Thank you for your patronage! Happy hooking!

Note from shop owner

Last updated on Jul 13, 2019

The Wool Garden is closing due to current Etsy policies. Look for us on Facebook. Thank you for your patronage! Happy hooking!

Caryn

Contact shop owner

Caryn

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About thewoolgarden

Sales 230
On Etsy since 2010

I love wool and I love rug hooking! You will love my patterns and hand dyed one of a kind wool!

As a rughooker and McGown certified teacher, I soon came to the realization that finding exactly the wool needed for a project could be a project in itself. I learned to dye what I needed by taking classes with Wanda Kerr of The Welcome Mat. I also realized how intimidated others were to dye their own wool and there was a niche to be filled. I found the same response to patterns. I love making them too!

I hope you enjoy the wool I have dyed and the patterns I have designed for you! Please convo me with any questions or special requests. I am happy to oblige!

Shop members

  • Caryn

    Owner, Creator

Shop policies

Last updated on June 21, 2016
The Wool Garden strives for customer satisfaction. We hope you will love your item as much as we loved making it. Every item is handmade. I create the pattern, dye the wool, and hook the rugs. Let us create a custom pattern for your next amazing project!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Return items are refundable with the exception of shipping cost. If items are damaged in transit, we will work to replace it with a suitable piece. Please contact me within SEVEN days of receipt of your order with any issues. I take every precaution to make sure your item will arrive in excellent condition.
Payment
Paypal is the only method of payment I currently accept. You do not need to have a paypal account to use the service! If you are paying by an e-check on Paypal, please understand that they take a few business days to clear. Your items will ship within 5 business days of the date your payment clears. If you are new to shopping on Etsy, here is a great tutorial to guide you through the checkout process: http://www.etsy.com/help_guide_checkout.php
Shipping
All purchases are shipped via First-Class mail. I ship to the address listed on your Etsy account - not the one listed on your Paypal account! I prefer to ship within the US and Canada but the following applies to international shipments of other kinds.

A FEW NOTES ABOUT INTERNATIONAL SHIPMENTS
International customers are responsible for any customs fees incurred at the time of delivery.

Please note- First Class International is NOT a trackable service! This means the only info I can provide to you is the date it was shipped! Delivery times vary. So, if you want your package to have tracking, please send me a message and I can quote you a price.

International shipments are not considered lost until 6 weeks has passed from the mailing date.

TURNAROUND TIMES Orders shall be mailed out within 5 business days from the date payment has cleared. If you are on a deadline and need something in a hurry, please contact me prior to purchasing!
Additional policies and FAQs
Custom orders are welcome. Delivery dates for custom items will be negotiated dependent upon the size and complexity of the order.