thewoollydog

Beautiful Accessories Made With Quality Materials

Poole, United Kingdom 443 Sales On Etsy since 2011

5 out of 5 stars (165)

thewoollydog

Beautiful Accessories Made With Quality Materials

Poole, United Kingdom | 443 Sales

thewoollydog

Contact shop owner

thewoollydog

Announcement    DUE TO NEW GERMAN PACKAGING RULES I'm sorry but I'm NO LONGER ABLE TO POST 'PARCELS' TO GERMANY If you are in Germany I have no option than to refuse the sale and refund you. Due to Verpackungsgesetz – VerpackG laws our Shop is unable to ship to Germany, BUT - I may be able to send a large envelope if the item is suitable for folding giving a thickness of under 2.5 cm.
WHY AM I UNABLE TO SELL TO GERMANY? BECAUSE:
There are two requirements of Germany’s new packaging law, VerpackG:
1. Sellers have to join the public registry that proves you are compliant. Anyone can check to see if you’re on it, and report you if you are not.
2. In order to join the registry, you must have a (paid) agreement with a company (specifically set up in Germany) to deal with (recycle) the packaging that you send there. For which you need a VAT number. (I do not have a VAT number).
How will anyone know? Legally you must declare that you are a commercial entity on the customs declaration. So if officials check the mail system, your packages are at risk of being found non-compliant.
What are the penalties for non compliance? The law specifies €100,000 for not registering, and an additional €100,000 fine for sending packaging into Germany whose recycling has not been specifically arranged for (paid for).
Umweltbundesamt is the German Government Environmental Protection Agency where the act was born.

AUSTRALIA - as of 1.7.18 The AUSTRALIAN government require etsy (not the seller) to collect 10% GST from Australian buyers on goods + services under 1,000 AUD if bought from overseas.

This shop has PayPal which accepts all major credit cards and guest checkout without an account, this shop also has etsy payments.
YOU DON'T NEED A PayPal ACCOUNT - YOU CAN USE A CREDIT OR DEBIT CARD.
See the buyer's guide for more info & help: http://www.etsy.com/help/article/339
etsy shops keep payment information secure and never see credit card information.

WELCOME TO THE WOOLLY DOG
A collection of beautifully handmade one of a kind or limited edition accessories made with quality materials for yourself and your home, shipping is worldwide and everything in the shop is ready to post.
You can be confident that everything in the woolly dog shop has been carefully made with great attention to detail, please read the shops feedback:
https://www.etsy.com/uk/your/shops/thewoollydog/reviews?ref=shop_info
All accessories toys and clothes are handmade by myself in the UK using natural materials such as pure new wool, linen, silk or vintage cottons, often using recycled fabrics and buttons, even the wood in the hangers is FSC (forest sustainable council) and the non-allergenic soft toy filling conforms to BS + CE standards for hygiene + fire safety.

I AM NOT VAT REGISTERED THEREFORE I DO NOT CHARGE CUSTOMERS VAT

INTERNATIONAL AND EU BUYERS:
Please note that if items are shipped from a different country you may have to pay VAT, taxes, customs fees and or duties, these fees are set by your home countries government and are the responsibility of the buyer. If you are concerned about possible tariffs or for more information, please contact your local Customs office or Postal Service.

ABOUT ME:
After training as a fashion and textiles designer I started a small hand knitwear company selling to shops such as Paul Smith and Harrods, but moved away from designing as real life took over, although I continued to collect beautiful coloured wool and vintage fabrics for several years, so thought it was probably time to make something with them.

Announcement

Last updated on Jul 22, 2019

DUE TO NEW GERMAN PACKAGING RULES I'm sorry but I'm NO LONGER ABLE TO POST 'PARCELS' TO GERMANY If you are in Germany I have no option than to refuse the sale and refund you. Due to Verpackungsgesetz – VerpackG laws our Shop is unable to ship to Germany, BUT - I may be able to send a large envelope if the item is suitable for folding giving a thickness of under 2.5 cm.
WHY AM I UNABLE TO SELL TO GERMANY? BECAUSE:
There are two requirements of Germany’s new packaging law, VerpackG:
1. Sellers have to join the public registry that proves you are compliant. Anyone can check to see if you’re on it, and report you if you are not.
2. In order to join the registry, you must have a (paid) agreement with a company (specifically set up in Germany) to deal with (recycle) the packaging that you send there. For which you need a VAT number. (I do not have a VAT number).
How will anyone know? Legally you must declare that you are a commercial entity on the customs declaration. So if officials check the mail system, your packages are at risk of being found non-compliant.
What are the penalties for non compliance? The law specifies €100,000 for not registering, and an additional €100,000 fine for sending packaging into Germany whose recycling has not been specifically arranged for (paid for).
Umweltbundesamt is the German Government Environmental Protection Agency where the act was born.

AUSTRALIA - as of 1.7.18 The AUSTRALIAN government require etsy (not the seller) to collect 10% GST from Australian buyers on goods + services under 1,000 AUD if bought from overseas.

This shop has PayPal which accepts all major credit cards and guest checkout without an account, this shop also has etsy payments.
YOU DON'T NEED A PayPal ACCOUNT - YOU CAN USE A CREDIT OR DEBIT CARD.
See the buyer's guide for more info & help: http://www.etsy.com/help/article/339
etsy shops keep payment information secure and never see credit card information.

WELCOME TO THE WOOLLY DOG
A collection of beautifully handmade one of a kind or limited edition accessories made with quality materials for yourself and your home, shipping is worldwide and everything in the shop is ready to post.
You can be confident that everything in the woolly dog shop has been carefully made with great attention to detail, please read the shops feedback:
https://www.etsy.com/uk/your/shops/thewoollydog/reviews?ref=shop_info
All accessories toys and clothes are handmade by myself in the UK using natural materials such as pure new wool, linen, silk or vintage cottons, often using recycled fabrics and buttons, even the wood in the hangers is FSC (forest sustainable council) and the non-allergenic soft toy filling conforms to BS + CE standards for hygiene + fire safety.

I AM NOT VAT REGISTERED THEREFORE I DO NOT CHARGE CUSTOMERS VAT

INTERNATIONAL AND EU BUYERS:
Please note that if items are shipped from a different country you may have to pay VAT, taxes, customs fees and or duties, these fees are set by your home countries government and are the responsibility of the buyer. If you are concerned about possible tariffs or for more information, please contact your local Customs office or Postal Service.

ABOUT ME:
After training as a fashion and textiles designer I started a small hand knitwear company selling to shops such as Paul Smith and Harrods, but moved away from designing as real life took over, although I continued to collect beautiful coloured wool and vintage fabrics for several years, so thought it was probably time to make something with them.

Reviews

Average item review
5 out of 5 stars
(165)
See reviews that mention:
quality 29 shipping 39 customer service 42

Updates

Just a polite reminder... if you’ve been thinking of buying a small present for a friend from the woolly dog shop and you don’t live in the UK, the last dates for delivery before Christmas are not far off x
More lovely antique and vintage photos of the Edwardian era from my own collection have been added to my shop... perfect for vintage journals, altered art projects, photo props or just to display.
Violets for remembrance... dark lavender coloured vintage velvet violets made into a pretty brooch to give a touch of 40’s style to your outfits, delivered in a gift box.
View all 26 updates

About thewoollydog

Sales 443
On Etsy since 2011

Beautiful accessories made with quality materials and vintage finds

ABOUT ME:
After training as a fashion and textiles designer I started a small hand knitwear company selling to shops such as Paul Smith and Harrods, but moved away from designing as real life took over, although I continued to collect beautiful coloured wool and vintage fabrics for several years, so thought it was probably time to make something with them.

WELCOME TO THE WOOLLY DOG - a collection of beautifully handmade one of a kind or limited edition accessories, made with quality materials, for yourself and your home, shipping is worldwide and everything in the shop is ready to post.
You can be confident that everything in the woolly dog shop has been carefully made with great attention to detail, please read the shops feedback:
https://www.etsy.com/uk/your/shops/thewoollydog/reviews?ref=shop_info
All accessories toys and clothes are handmade by myself in the UK, using natural materials such as pure new wool, linen, silk or vintage cottons, often using recycled fabrics and buttons, even the wood is from the FSC (forest sustainable council) and the non-allergenic soft toy filling conforms to BS + CE standards for hygiene + fire safety.
You can also visit the woolly dog website at: https://thewoollydog.co.uk
the woolly dog tumbir: https://thewoollydog.tumblr.com
I AM NOT VAT REGISTERED THEREFORE I DO NOT CHARGE CUSTOMERS VAT

Around the web

Shop members

  • the woolly dog

    Designer, Photographer, Tea Maker, General Dog's Body

Local

Find thewoollydog at the following upcoming market!

  • Etsy Made Local: Dorset Team Christmas Fair 2019
    Allendale Centre
    Hanham Road
    WIMBORNE MINSTER, DORSET

    Nov 30–Dec 1

    Etsy Made Local: Dorset Team Christmas Fair 2019 Saturday 30th November and Sunday 1st December 10am - 4pm Allendale Centre in Wimborne (BH21 1AS) FREE ENTRY 60+ stalls each day The Dorset Team Christmas Fair is a really fun, festive event for your diary featuring some of the best local designers, makers, vintage sellers and craft suppliers from across Dorset who also sell their wares on Etsy.com. There will be a range of different products with something for everyone and every price range from crafting kits and supplies to make your own Christmas gifts to vintage homewares and a huge range of handmade products including candles, jewellery, original art work, cushions, baby clothes, Christmas cards, ceramics, woodwork, macramé etc Please see our Facebook page for more information and where our stallholders are posting updates and sneak previews of the types of products they will be bringing along to the event. Please note we are fully booked for stalls.

Shop policies

Last updated on May 30, 2019
Hello,
welcome to the woolly dog shop, a collection of beautifully handmade one of a kind or limited edition accessories, made with quality materials for you and your home. All accessories toys and clothes are handmade by myself in the UK, using natural materials such as pure new wool, linen, silk or vintage cottons, often using recycled fabrics and buttons, even the wood in the hangers is FSC (forest sustainable council) and the non-allergenic soft toy filling conforms to BS + CE standards for hygiene + fire safety. I ship worldwide, and everything shown in the shop is available and ready to post.

CONTACT ME:
If you have any questions, please click on 'Contact' thewoollydog at top right on my shop's main page OR click on the box 'Message Seller' at top right on any of my item pages in my shop. I am in the UK, so please allow for any differences in time zones or at weekends or holidays in my contacting you.

PRIVACY POLICY:
You can read my COMPLETE PRIVACY POLICY, which complies with European General Data Protection Regulations (GDPR) at the bottom of this page. I've made it as clear and jargon-free as possible. I only use your shipping / billing address and contact information to communicate with you about your order or fulfill your order or for legal reasons. Etsy keep your payment information secure, sellers NEVER receive or see your bank or credit card information.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
TERMS OF BUSINESS: ALL SALES ARE SUBJECT TO UK AND EU LAW

PLEASE READ THE ITEM DESCRIPTIONS FULLY
Items are described as clearly as possible as regards colour and size, but colour levels may vary across different monitors and devices.

PLEASE NOTE - CUSTOMISED OR COMMISSIONED ITEMS CANNOT BE RETURNED

✽ DAMAGED ITEMS - EVERYONE:
Orders are packed carefully, therefore there shouldn't be breakages or damage, but if there are any problems, please CONTACT ME IMMEDIATELY and I will do my best to help. You have 7 days after receiving the item to contact and inform me of any damage. Please make sure you RETAIN ALL THE PACKAGING as evidence for a claim.

✽ CONDITIONS OF RETURN FOR REFUNDS - EVERYONE:
Should you wish to return an undamaged item, it must be returned in its original condition, if the item is not returned in its original condition, the buyer is responsible for any loss in value. The item must be sent by insured post using appropriate insurance in case of loss, PLEASE OBTAIN PROOF OF YOUR POSTAGE OF THE ITEM.
YOU HAVE 14 DAYS FROM RECEIPT OF THE ITEM TO CONTACT ME through etsy and request a return, you then have 14 days to post the item and inform me it's on it's way.
IMPORTANT - THE PARCEL MUST BE CLEARLY MARKED WITH THE WORDS 'RETURNED GOODS FOR REFUND' if this is not shown on the parcel, any customs charges and handling costs I incur will be deducted from the final refund.
You will be reimbursed within 14 days after I have received the returned item.
If I do not receive the returned item (i.e. lost in post) you will be reimbursed within 14 days after I have received proof from you of your postage of the item.

✽ CONDITIONS OF RETURN FOR REFUNDS - UK + EU ONLY:
For UK and EU orders a full refund of the item and it's original postage cost will be issued. NO REFUND WILL BE GIVEN FOR THE RETURN POSTAGE COST OR ANY IMPORT TAX originally paid by the customer before receiving the item.

✽ CONDITIONS OF RETURN FOR REFUNDS - ALL OTHER COUNTRIES
A refund of the item and the original postage cost will be refunded. NO REFUND WILL BE GIVEN FOR THE RETURN POSTAGE COST OR ANY IMPORT TAX originally paid by the customer before receiving the item.
Payment
This shop has PayPal which accepts all major credit cards and guest checkout without an account, this shop also has etsy payments.
YOU DON'T NEED A PayPal ACCOUNT - YOU CAN USE A CREDIT OR DEBIT CARD.
See the buyer's guide for more info & help: http://www.etsy.com/help/article/339

Etsy keep payment information secure, sellers never receive or see your bank or credit card information.
I AM NOT VAT REGISTERED THEREFORE I DO NOT CHARGE CUSTOMERS VAT
TERMS OF BUSINESS - ALL SALES ARE SUBJECT TO UK AND EU LAW
Shipping
ORDERS SHIP TO THE etsy INVOICE ADDRESS SO PLEASE INSURE YOUR PayPal ADDRESS IS THE SAME TO AVOID CONFUSION AND FOR INSURANCE PURPOSES

I try to post orders within 1-2 working days of receiving full payment.
I am in the UK so please allow for differences in time zones in my contacting you.
I do not charge for the packing materials only for the actual postage cost and I refund any postage overpaid in excess of 40p to your account.
Delivery is by Royal Mail, post office opening times: Monday to Friday 9 am - 5.30 pm Saturday 9 am - 12.30 pm GMT.

✽ UK DELIVERY:
Posting within the UK is either by 1st class Royal Mail which can take 1 - 3 working days or 2nd class which can take 3 - 5 working days. Some items are recorded delivery, it will state on the item selling page which option applies.

✽ WORLDWIDE DELIVERY:
Posting Worldwide is by Royal Airmail which can take between 7 - 21 days depending upon your location, in some instances longer. Shipping does NOT normally include tracking, it will state on the item selling page if this applies.

✽ ESTIMATED SHIPPING TIMES:
Russia: 3-8 weeks
North America: 2-3 weeks
Europe: 1-3 weeks
Australia, New Zealand and Oceania: 2-4 weeks
Asia Pacific: 2-4 weeks
Latin America and the Caribbean: 3-8 weeks
Although the item may arrive in your country within these times, there may be delays due to items held in customs.

✽ EVERYONE PLEASE NOTE:
In the event of bad weather, increased security, customs checks or busy times such as Christmas, mail can take longer to be delivered. I like to keep my buyers informed and may contact you to check your item has arrived safely. If you haven't received your order after 15 working days for UK orders or 21 working days for international orders, please contact me and I will do my best to help.
Additional policies and FAQs
✽ CUSTOMS AND IMPORT TAXES FOR INTERNATIONAL AND EU BUYERS:
Please note that if items are shipped from a different country, buyers are responsible for paying any VAT, taxes, duty, customs fees or other amounts levied, these are set by your own countries government. If you are concerned about possible tariffs or for more information please contact your local Customs office or Postal Service.

As of July 1st 2018 - The Australian government now requires etsy to collect 10% GST from Australian buyers on goods + services under 1,000 AUD bought from overseas.
To make sure buyers are not charged twice, I will mark parcels to Australia with the following:
ARN 3000 0920 7152
ETSY IRELAND
66/67 GREAT STRAND STREET
DUBLIN
Privacy
PRIVACY POLICY
Complies with the European General Data Protection Regulation (GDPR)

I've made it as clear and jargon-free as I can, and I promise there’s nothing scary hidden away there. I'm always incredibly careful about how I collect and use your data.

This Privacy Policy describes how and when I collect, use and share information when you purchase an item from me, contact me, or use my services through etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control including etsy, or any third party services you access through etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

✽ INFORMATION I COLLECT
To fulfil your order you provide me with information (which you authorised etsy to provide to me) such as your name, email, postal address and details of the product that you’re ordering. You may also contact me directly and choose to provide additional personal information for example, when ordering a custom item.

✽ WHY I NEED YOUR INFORMATION & HOW I USE IT
I rely on certain legal bases to collect use and share your information as needed to provide my services, such as when I use your information to fulfil your order, settle a dispute, provide customer support, or to fulfil my compliance and obligations with Etsy Seller Policy and Terms of Use.

✽ INFORMATION SHARING & DISCLOSURE
Your personal information is only shared in VERY limited circumstances, such as:
1. Sharing information with etsy, as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2. Compliance with laws: if it is necessary to respond to a legal or government request.
3. To enforce my agreements, terms and policies.
4. To prevent and investigate fraud or illegal activity, security, or technical issues.
5. To protect the rights, property and safety of my customers, or others.

✽ DATA RETENTION
I retain your personal information IN PRINTED FORM ONLY, to provide you with my services as described in my Privacy Policy and I retain this information only to comply with my legal and regulatory obligations, to resolve disputes or to enforce my agreements. I keep your data for up to 5 years as required by UK tax law.

✽YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information, while some of these rights apply generally, certain rights apply only in certain limited cases, as follows:
1. Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
2. Change, restrict, delete: You may also have rights to change, restrict or delete your personal information, (apart from exceptional circumstances where I am required to store data for legal reasons) I will delete your personal information upon request.

There, we’re done, thank you.

✽HOW TO CONTACT ME
For purposes of EU data protection law: I, P Truckel am the data controller of your personal information.