thewoollydog

Beautiful Accessories Made With Quality Materials

Poole, United Kingdom
| 1,023 Sales | 5 out of 5 stars 5 out of 5 stars

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Delivery to some countries may take longer than usual due to the world situation, please consider this when ordering.

This shop has PayPal which accepts all major credit cards and guest checkout without an account, this shop also has etsy payments.
YOU DON'T NEED A PayPal ACCOUNT - YOU CAN USE A CREDIT OR DEBIT CARD.
See the buyer's guide for more info & help: http://www.etsy.com/help/article/339
etsy shops keep payment information secure and never see your credit card information.

AUSTRALIA - the AUSTRALIAN government require etsy (not the seller) to collect 10% GST from Australian buyers on goods + services under 1,000 AUD if bought from overseas.

DUE TO NEW PACKAGING RULES FOR: GERMANY, FRANCE, GREECE, CYPRUS, POLAND, SLOVAKIA, LITHUANIA, SPAIN + ITALY, I'm sorry but I am NO LONGER ABLE TO POST PARCELS TO THESE COUNTRIES, only items that fit into a large envelope. If you live in any of these countries, I'm sorry but I will have to refuse the sale and refund you.
WHY AM I NO LONGER ABLE TO SELL TO THESE COUNTRIES?
Because here is an example of just the German law:
Due to Verpackungsgesetz – VerpackG laws my shop is unable to ship to Germany.
There are two requirements of Germany’s new packaging law, VerpackG:
1. Sellers have to join the public registry that proves you are compliant. Anyone can check to see if you’re on the register, and report you if you are not.
2. In order to join the registry, you must have a (paid) agreement with a company (specifically set up in Germany) to deal with (recycle) the packaging that you send there. To join the register you need a VAT number. (I do not have a VAT number because I am a small business) and it is expensive to join.
How will anyone know if you are not registered? because legally you must declare that you are a commercial entity on the customs declaration. So when officials check the mail system, your packages are at risk of being found non-compliant.
What are the penalties for non compliance? The law specifies a €100,000 fine for not registering and an additional €100,000 fine for sending packaging into Germany whose recycling has not been specifically arranged for (paid for).
Umweltbundesamt is the German Government Environmental Protection Agency where the act was born.
THAT IS JUST THE GERMAN LAW... AND EACH COUNTRY HAS IT'S OWN LAW AND REGISTRY A SELLER HAS TO JOIN!... that is why I and many other sellers are no longer able to sell to these countries.

Welcome to the woolly dog shop, a collection of vintage finds and beautifully handcrafted, one of a kind or limited edition accessories made with quality materials for you and your home. Accessories toys and clothes are hand made with natural materials... pure new wool, linen, silk or vintage cottons, often using recycled fabrics or buttons, the wood of the hangers is FSC and the non-allergenic soft toy filling conforms to BS + CE standards for hygiene + fire safety. I ship worldwide, and everything shown in the shop is ready and available to post.

After training as a fashion and textiles designer, I started a small hand knitwear company selling to shops like Paul Smith and Harrods, but moved away from designing as real life took over... although I continued collecting beautiful coloured wools and vintage fabrics, so thought it was probably time to make something with them.

You can be confident everything in the shop has been carefully made with great attention to detail, please read the shops feedback:
https://www.etsy.com/uk/your/shops/thewoollydog/reviews?ref=shop_info

the woolly dog website: https://www.thewoollydog.co.uk
the woolly dog tumblr: thewoollydog.tumblr.com
the woolly dog Facebook: http://www.facebook.com/thewoollydog

INTERNATIONAL AND EU BUYERS: if items are shipped from a different country, you may have to pay customs fees / VAT / taxes or duties set by the government of your home country and are the responsibility of the buyer. For more information, please contact your own local Customs office or Postal Service.

Announcement

Last updated on Apr 29, 2022

Delivery to some countries may take longer than usual due to the world situation, please consider this when ordering.

This shop has PayPal which accepts all major credit cards and guest checkout without an account, this shop also has etsy payments.
YOU DON'T NEED A PayPal ACCOUNT - YOU CAN USE A CREDIT OR DEBIT CARD.
See the buyer's guide for more info & help: http://www.etsy.com/help/article/339
etsy shops keep payment information secure and never see your credit card information.

AUSTRALIA - the AUSTRALIAN government require etsy (not the seller) to collect 10% GST from Australian buyers on goods + services under 1,000 AUD if bought from overseas.

DUE TO NEW PACKAGING RULES FOR: GERMANY, FRANCE, GREECE, CYPRUS, POLAND, SLOVAKIA, LITHUANIA, SPAIN + ITALY, I'm sorry but I am NO LONGER ABLE TO POST PARCELS TO THESE COUNTRIES, only items that fit into a large envelope. If you live in any of these countries, I'm sorry but I will have to refuse the sale and refund you.
WHY AM I NO LONGER ABLE TO SELL TO THESE COUNTRIES?
Because here is an example of just the German law:
Due to Verpackungsgesetz – VerpackG laws my shop is unable to ship to Germany.
There are two requirements of Germany’s new packaging law, VerpackG:
1. Sellers have to join the public registry that proves you are compliant. Anyone can check to see if you’re on the register, and report you if you are not.
2. In order to join the registry, you must have a (paid) agreement with a company (specifically set up in Germany) to deal with (recycle) the packaging that you send there. To join the register you need a VAT number. (I do not have a VAT number because I am a small business) and it is expensive to join.
How will anyone know if you are not registered? because legally you must declare that you are a commercial entity on the customs declaration. So when officials check the mail system, your packages are at risk of being found non-compliant.
What are the penalties for non compliance? The law specifies a €100,000 fine for not registering and an additional €100,000 fine for sending packaging into Germany whose recycling has not been specifically arranged for (paid for).
Umweltbundesamt is the German Government Environmental Protection Agency where the act was born.
THAT IS JUST THE GERMAN LAW... AND EACH COUNTRY HAS IT'S OWN LAW AND REGISTRY A SELLER HAS TO JOIN!... that is why I and many other sellers are no longer able to sell to these countries.

Welcome to the woolly dog shop, a collection of vintage finds and beautifully handcrafted, one of a kind or limited edition accessories made with quality materials for you and your home. Accessories toys and clothes are hand made with natural materials... pure new wool, linen, silk or vintage cottons, often using recycled fabrics or buttons, the wood of the hangers is FSC and the non-allergenic soft toy filling conforms to BS + CE standards for hygiene + fire safety. I ship worldwide, and everything shown in the shop is ready and available to post.

After training as a fashion and textiles designer, I started a small hand knitwear company selling to shops like Paul Smith and Harrods, but moved away from designing as real life took over... although I continued collecting beautiful coloured wools and vintage fabrics, so thought it was probably time to make something with them.

You can be confident everything in the shop has been carefully made with great attention to detail, please read the shops feedback:
https://www.etsy.com/uk/your/shops/thewoollydog/reviews?ref=shop_info

the woolly dog website: https://www.thewoollydog.co.uk
the woolly dog tumblr: thewoollydog.tumblr.com
the woolly dog Facebook: http://www.facebook.com/thewoollydog

INTERNATIONAL AND EU BUYERS: if items are shipped from a different country, you may have to pay customs fees / VAT / taxes or duties set by the government of your home country and are the responsibility of the buyer. For more information, please contact your own local Customs office or Postal Service.

Items

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thewoollydog

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thewoollydog

Reviews

Average item review
5 out of 5 stars
(342)
See reviews that mention:

Updates

Destash of my Selvedge magazines, highly collectible design orientated journals full of visual inspiration and research for designers, artists and crafters. Beautifully photographed and illustrated with articles on fashion, art, textiles and interiors.
Happy to say… we now use 100% recyclable packaging whenever we can, OK… not everything we use can be recyclable, but we’re working on it!
Well so much for the hot sunny weather, It’s cold with hailstones and sleet here!… Perhaps time for a nice pure wool hand knitted beret in grey tweed with a red Pom to keep your head warm.
View all 75 updates

About thewoollydog

Sales 1,023
On Etsy since 2011

Beautiful accessories made with quality materials and vintage finds

ABOUT ME:
Welcome to the woolly dog shop, a collection of vintage finds and beautifully handcrafted, one of a kind or limited edition accessories made with quality materials for you and your home. Accessories toys and clothes are hand made with natural materials... pure new wool, linen, silk or vintage cottons, often using recycled fabrics or buttons, the wood of the hangers is FSC, and the non-allergenic soft toy filling conforms to BS + CE standards for hygiene + fire safety. I ship worldwide, and everything shown in the shop is ready and available to post.

After training as a fashion and textiles designer, I started a small hand knitwear company selling to shops like Paul Smith and Harrods, but moved away from designing as real life took over... although I continued collecting beautiful coloured wools and vintage fabrics, so thought it was probably time to make something with them.

You can be confident everything in the shop has been carefully made with great attention to detail, please read the shops feedback:
https://www.etsy.com/uk/your/shops/thewoollydog/reviews?ref=shop_info

the woolly dog website: https://www.thewoollydog.co.uk
the woolly dog tumbir: thewoollydog.tumblr.com
the woolly dog Facebook: http://www.facebook.com/thewoollydog

Shop members

  • the woolly dog

    Designer, Maker, Photographer

    Packer - Dispatcher - Tea Maker and General Dog's Body

Shop policies

Last updated on June 24, 2022
Hello,
welcome to the woolly dog shop, a collection of beautifully handmade one of a kind or limited edition accessories and vintage finds, made with quality materials for you and your home. I ship worldwide, and everything shown in the shop is available and ready to post.

If you have any questions, please click on 'Contact' at the top right on my shop's main page, or click on the box 'Message Seller' on any of my item pages. I am in the UK, so please allow for any differences in time zones in my contacting you.

PRIVACY POLICY:
You can read my complete privacy policies which comply with European General Data Protection Regulations (GDPR) at the bottom of the page. I only use your shipping, billing address and contact information to communicate with you about your order or for legal reasons. Etsy keep your payment information secure, sellers NEVER receive or see your bank or credit card information.

Your order is an offer to the woolly dog on etsy to buy the product(s) in your order. When you place an order to purchase a product from the woolly dog on etsy, we will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we've dispatched the product to you (the "Dispatch Confirmation E-mail").

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 3 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
TERMS OF BUSINESS: ALL SALES ARE SUBJECT TO UK AND EU LAW

Your order is an offer to the woolly dog on etsy to buy the product(s) in your order. When you place an order to purchase a product from the woolly dog on etsy, we will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we've dispatched the product to you (the "Dispatch Confirmation E-mail").

Etsy buyer tou/rules: By making a purchase from a seller on Etsy, you the buyer agree that you have:
1. Read the item description and shop policies before making a purchase.
2. Submitted appropriate payment for the item(s) purchased.
3. Provided accurate up to date shipping address information to the seller.

PLEASE READ ITEM DESCRIPTIONS FULLY
Items are described as clearly as possible as regards colour and size, but colour levels may vary across monitors. Buyers are recommended to read item descriptions on a laptop, where they are shown in full, and NOT on a phone, where descriptions have been shortened.

RETURNS FOR INCORRECT ADDRESSES
I ship to the buyer's confirmed Etsy or Paypal shipping address only. In the event that a package is returned to me due to an incorrect address being provided by the buyer through their Etsy or Paypal account, a full refund will be given to the buyer only after the item has been returned to me by the postal service in an undamaged condition. For US and international returns: returns may take more than 12 weeks!

DAMAGED ITEMS:
Orders are packed carefully, therefore there shouldn't be breakages or damage, but if there are any problems, please CONTACT ME IMMEDIATELY and I will do my best to help. You have 14 days after receiving the item to contact and inform me of any damage. Please make sure you RETAIN ALL THE PACKAGING as evidence for a claim.

CONDITIONS OF RETURN FOR ALL REFUNDS:
Should you wish to return an undamaged item, YOU HAVE 14 DAYS FROM RECEIPT OF THE ITEM TO CONTACT ME through etsy and request a return. You then have 14 days (from the date of your request to return an item to me) in which to post the item, PLEASE OBTAIN PROOF OF POSTING FOR THE ITEM FROM YOUR POST OFFICE, and please message me that it's on it's way so I know when to expect it. The item must be returned in its original condition, if not returned in its original condition, the buyer is responsible for any loss in value.
IMPORTANT for INTERNATIONAL RETURNS: THE PARCEL MUST BE CLEARLY MARKED WITH THE WORDS 'RETURNED GOODS FOR REFUND' if this is not shown on the parcel, any customs charges and handling costs I incur will be deducted from the final refund.
You will be reimbursed within 14 days after I have received the returned item.
If I do not receive the returned item (i.e. lost in post) you will be reimbursed within 14 days after I have received email proof from you of your 'proof of posting receipt from the post office' for the item.

REFUNDS FOR UK + ALL OTHER COUNTRIES:
A full refund of the item and its original postage cost will be issued. NO REFUND WILL BE GIVEN FOR THE RETURN POSTAGE COST OR ANY IMPORT TAX originally paid by the customer before receiving the item.

Cancellation Form
UK + EU law states I must provide buyers with a model withdrawal form (in other words, a cancellation form) that the buyer may use (but are not obliged to use) if they wish to return a product. The following 'Model Cancellation Form' can be copied and printed out by the buyer, to fill in with the requested details and then enclosed with the item being returned:

Model Cancellation Form
Trader’s Name: the woolly dog
To: Pi Truckel
The Avenue
Branksome Park
Poole
Dorset
BH13 6LJ
E-mail: thewoollydog(at)gmail.com

I hereby give notice that I cancel my contract of sale of the following item/s:
....................................................................................................
....................................................................................................
....................................................................................................

Ordered On:

Received On:

Name of Consumer:

Address of Consumer:

..................................................
..................................................
..................................................
..................................................
..................................................
..................................................

Signature Of Consumer:

Date:
Payment
This shop has PayPal which accepts all major credit cards and guest checkout without an account, this shop also has etsy payments.
YOU DON'T NEED A PayPal ACCOUNT - YOU CAN USE A CREDIT OR DEBIT CARD.
See the buyer's guide for more info & help: http://www.etsy.com/help/article/339
Etsy keep buyers payment information secure, sellers never receive or see your bank or credit card information.
Shipping
ORDERS SHIP TO THE etsy INVOICE ADDRESS SO PLEASE INSURE YOUR PayPal ADDRESS IS THE SAME TO AVOID CONFUSION AND FOR INSURANCE PURPOSES

I try to post within 2 working days of receiving full payment.
I am in the UK so please allow for differences in time zones in my contacting you.
I do not charge for the packing materials only for the actual postage cost.
Delivery is by Royal Mail, post office opening times: Monday to Friday 9 am - 4 pm GMT.

UK DELIVERY:
Posting is by 2nd class Royal Mail which can take 3 - 5 working days. Some items may be recorded delivery, it will state on the item selling page which option applies.

WORLDWIDE DELIVERY:
Posting is by Royal Airmail International Standard which does NOT include tracking, (it will state on the item selling page if tracking applies) and can take between 14 - 21 days or longer, depending upon your location.

EVERYONE PLEASE NOTE:
In the event of A WORLDWIDE PANDEMIC, bad weather, increased security, customs checks or CHRISTMAS, mail can take longer to be delivered. If you haven't received your order after 15 working days for UK orders or 21 working days for international orders, please contact me and I will do my best to help.
Additional policies and FAQs
Your order is an offer to the woolly dog on etsy to buy the product(s) in your order. When you place an order to purchase a product from the woolly dog on etsy, we will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we've dispatched the product to you (the "Dispatch Confirmation E-mail").

CUSTOMS AND IMPORT TAXES FOR INTERNATIONAL AND EU BUYERS:
The Australian government now requires etsy to collect 10% GST from Australian buyers on goods + services under 1,000 AUD bought from overseas. To make sure buyers are not charged twice, I will mark parcels to Australia with the following:
ARN 3000 0920 7152
ETSY IRELAND
66/67 GREAT STRAND STREET
DUBLIN
Privacy
PRIVACY POLICY
Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use and share information when you purchase an item from me, contact me, or use my services through etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control including etsy, or any third party services you access through etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

INFORMATION I COLLECT
To fulfil your order you provide me with information (which you authorised etsy to provide to me) such as your name, email, postal address and details of the product that you’re ordering. You may also contact me directly and choose to provide additional personal information for example, when ordering a custom item.

WHY I NEED YOUR INFORMATION & HOW I USE IT
I rely on certain legal bases to collect use and share your information as needed to provide my services, such as when I use your information to fulfil your order, settle a dispute, provide customer support, or to fulfil my compliance and obligations with Etsy Seller Policy and Terms of Use.

INFORMATION SHARING & DISCLOSURE
Your personal information is only shared in VERY limited circumstances, such as:
1. Sharing information with etsy, as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2. Compliance with laws: if it is necessary to respond to a legal or government request.
3. To enforce my agreements, terms and policies.
4. To prevent and investigate fraud or illegal activity, security, or technical issues.
5. To protect the rights, property and safety of my customers, or others.

DATA RETENTION
I retain your personal information IN PRINTED FORM ONLY, to provide you with my services as described in my Privacy Policy and I retain this information only to comply with my legal and regulatory obligations, to resolve disputes or to enforce my agreements. I keep your data for up to 5 years as required by UK tax law.

YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information, while some of these rights apply generally, certain rights apply only in certain limited cases, as follows:
1. Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
2. Change, restrict, delete: You may also have rights to change, restrict or delete your personal information, (apart from exceptional circumstances where I am required to store data for legal reasons) I will delete your personal information upon request.

HOW TO CONTACT ME
For purposes of EU data protection law: I, P Truckel am the data controller of your personal information and am contactable through Etsy messages or on thewoollydog(at)gmail.com

More information

Last updated on May 10, 2022
Frequently asked questions
Gift wrapping and packaging

All the information you need is shown in the ADD ON GIFT WRAPPING listing, but should you wish to clarify something, add or change anything, please contact me... click on 'Contact' at the top right on my shop's main page, or click on the box 'Message Seller' on any of my item pages. I am in the UK, so please allow for any differences in time zones in my contacting you.