theworldinstitches

Original handmade cross stitch kits and patterns.

Southend-on-Sea, United Kingdom · 4238 Sales

theworldinstitches

Original handmade cross stitch kits and patterns.

Southend-on-Sea, United Kingdom 4238 Sales On Etsy since 2012

5 out of 5 stars
(603)

Shop owner

Colleen

Contact

Colleen

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Colleen

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Average item review
5 out of 5 stars
(603)
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Updates

What's going on? Christmas in July? In this heatwave?!
I've had so many requests for my seasonal listings that I must oblige and have a little event.
Look out for festive designs here over the next few weeks. They'll all be on offer - while stocks last!
Have you seen the newest design in my shop?
Maya the Wolf, available as a cross stitch kit or download the pattern for your collection!
My Learn How to Cross Stitch kits are on offer this June at 15% off!
Brush up on your skills over your holidays, or give an original crafty gift to someone special.
The kits contain everything you need including the hoop and complete tutorial booklet.
View all 47 updates

About

From Hobbyist To Cross Stitch Professional

I've always loved cross stitch. When I was 8 years old I was given a small kit by a neighbour - a little green wheelbarrow full of flowers. I gave it a go and have been hooked ever since. I would save up my pocket money and work through the cross stitch kits in the local craft shop.

In my teens I started to stitch my own designs. Cross stitch software wasn't available back then so I'd sketch out my subject, draw a grid over it and work out the pattern block by block. I'd stitch my favourite book covers, TV characters, our house, pets and everything in between.

Then came the explosion of the Internet and social media and I was encouraged and inspired by how popular cross stitch was. I started to make patterns (now with the help of software) within the community and began to believe in my self-taught knowledge. I took odd-jobs and designed custom patterns and kits for private customers. In 2012 I took the leap and started selling my own cross stitch kits and patterns online. Now I am a designer for cross stitch companies, have a published cross stitch book and with happy customers all around the world I can proudly say that I do what I love for a living.

Hopefully my kits will delight others in the same way that I feel when starting a new project. Beautifully sorted colourful thread, the crisp new fabric and a great pattern which you can study and decide the really good bits to stitch.

I still have that little green wheelbarrow and from time to time I look at it and remember how happy I was working on my first ever cross stitch. The best part of what I do today is giving others the opportunity to feel the same way as they discover this wonderful hobby.

Shop members

  • Colleen Carrington

    Owner

Shop policies

Last updated on March 16, 2018
Welcome to The World In Stitches on Etsy. My name is Colleen and I am a cross stitch designer from Southend-on-Sea. All of my handmade cross stitch kits contain quality DMC and Zweigart fabrics and genuine DMC threads. I use professional cross stitch publishing software for the very best experience for my customers.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 30 days of delivery
Ship items back within: 60 days of delivery
Request a cancellation within: 2 hours of purchase
Questions about your order?
Please if you have any problems with your order.
For me the best part of selling online is interacting with my customers so please feel welcome to contact me with any questions or comments regarding your purchase that you may have.

I am happy to accept returns of cross stitch kits within 30 days of purchase even if it has been started and you have changed your mind. Contact me for details - I'll need to send you a pre-paid postal label. I will then refund you when I get the items back.

UK customers - Etsy collects VAT on all digital sales (for example, my cross stitch patterns) and adds it on to the price I charge. If you are VAT registered you can claim it back from Etsy Ltd.
Payment
I accept PayPal or card payment through Etsy direct checkout. You may also redeem your Etsy gift cards here.
Shipping
I usually dispatch orders every weekday. UK orders will be sent via First Class post. Please allow up to 5 days for delivery from Royal Mail. An expedited service is available at checkout. You may have to sign for the package if its value is over £20.

International customers: All standard international post is sent via Tracked Airmail which usually takes about 10 working days to arrive, although this is not a guarantee. You will be able to fully track your package. Please also note that international packages on (very rare) occasions may be held at customs for up to 25 days. Be sure to check your tracking and contact me at the earliest opportunity to arrange replacements etc.

If your order is marked as a gift I will not include a packing slip, but international buyers please be aware that I have to comply with customs requirements and state what is in the package on the outer customs label. For example, 'cross stitch kit with hoop'. The buyer is responsible to pay for any import fee or taxes owed charged by the destination country.

Downloads: Your charts and files will be available to you immediately after payment. Follow the link given directly after Checkout, and click on the files to download them to your device. You can also use the link sent via email upon purchase. Your purchased files at any time by clicking on your Profile button at the top of any Etsy page and select 'Purchases & Reviews'.
Additional policies and FAQs
Props used for listings photography may not necessarily be included in your purchase. Please read all listing details carefully to understand what you'll receive.

My preferred palette for designing my charts and kits is DMC. DMC thread numbers are universal throughout the world allowing for consistency in your projects and are available at many major retailers and online shops.

Kit Difficulty Key (Excludes 'Learn How to Cross Stitch' Kits):
Easy: A fun and easy skill level suitable for all abilities.
Intermediate: Pattern may contain higher detail and/or intricate backstitching.
Advanced: A large sized cross stitch project involving many colour changes on 18 count fabric and higher. Usually a photo-real design, suitable for accomplished stitchers.

Thread: All of my handmade kits contain genuine DMC thread. The required thread amounts, including starting, finishing and changing thread lengths is worked out for each kit via the software. I then add on to this 35%-50% extra thread depending on the complexity of the design for your peace of mind. Should you find you require more thread, I would be very happy to supply it at no extra charge.

Fabric: I only use genuine Zweigart or DMC fabric for the best results for your hours of stitching. For kits under 25cm an extra 12cm minimum is added onto the fabric cut for each kit. For kits 25cm and over an extra 14cm is added on for easy framing.

Hoops: Some of kits come with hoops, and some that don't have an option to add a hoop with your purchase. These hoops will always be the best quality Beechwood, with polished flat edges and brass fasteners.

Charts: All charts are colour printed onto 160gsm heavy paper for longevity. The thread is pre-sorted so that you can begin right away. Fabric may be folded to fit the packaging but is easily ironed out to your liking. All kits include the best quality John James cross stitch needles to minimize hand-strain for relaxing sewing. Everything you need comes neatly packed into a recyclable A5 wallet.

Privacy Policy: I'll only use your personal information as provided to me by Etsy to print an invoice and/or shipping label. I have antivirus and anti-malware software on my PC and will never save or keep your details. Should I need to contact you about your order I'll only ever do so via the Etsy messaging system and will never share your details with anyone else.

All relevant licences purchased and held for any copyrighted images or elements of images used. Original design for Folk Roosters used with permission from RedKoalaDesign. My cross stitch kits are available for wholesale purchase to trade. Please contact me via Etsy Conversations or worldinstitches [!at] hotmail.com for details.

Thinking of selling a finished item you made with one of my patterns? Go right ahead! But please use your own photos. Showing off your work? Send me a link or share on social media with #theworldinstitches - I'd love to see it! Customers enjoying their hobby is what this is all about, after all. Happy Stitching!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.


Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Colleen Carrington, am the data controller of your personal information. If you have any questions or concerns, you may contact me at worldinstitches[at!]hotmail.com

TLDR; I will only use the personal and private information you disclose to me via any transaction you make to fulfil your order. I will only contact you through Etsy's messaging system should I require any additional information to complete your order. If you require a pattern to be emailed to you ersonally. I can only do so with your express consent. I will never share or disclose your information to any third party unless I am required to by law.