Natural Home and Body Care

West Pittsfield, Massachusetts · 56 Sales

ThingsThatWork is taking a short break


Note from shop owner We are constructing our plans for our presence on Etsy. In the meantime, you can find us at www,


Note from shop owner

Last updated on Jan 7, 2018

We are constructing our plans for our presence on Etsy. In the meantime, you can find us at www,


Lisa Bilotta

Contact shop owner

Lisa Bilotta


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How Things That Work came to be...

In early 2013, during a home transformation to natural cleaners and toiletries, I tested lots of recipes and I began to perfect what became our favorites. I knew there would be others who would like to do the same in their homes and for their families. My singular transformation efforts have now grown to a community wide transformation project. Available here on Etsy and in retail stores around the Berkshires area, I am also found at local craft fairs and farmer's markets, educating neighbors about the my journey and how they can take baby steps to healthier options. I encourage everyone to make their own alternatives to learn how these products work, but if you can't, I would love an opportunity to help you and your family. Peace of mind is worth every change, no matter how small!

About us:

We are cleaner- We try to restrict most products to 4 natural and recognizable ingredients or less when possible.

We are greener- Our products are made from natural and naturally derived ingredients to be gentler to you during use, and kinder to the environment after use.

We are safer- We are free from controversial Deet, fluoride, aluminum, bleach, artificial fragrances/dyes, formaldehyde, and parabens.

We are smarter- Supporting small business is just plain smart. By purchasing Things That Work, you are sustaining a network of other small business and farms that stock our products and supply some of our local raw ingredients.

A note about our size: We are small and we like it! Because we make our products by hand, we not limited or driven by large amounts of stock, nor bound by a corporate maze when it comes to integrating improvements. This is why your feedback on every purchase is so vital. To us, it is no small thing that you chose to try our products, and we thank you. We realize it is an investment of your money and trust! Of matching importance, we need to hear your thoughts and move with what resonates with our customers. We will carefully consider change against our "cleaner, greener, safer, smarter" guidelines to improve each product and system.

Summer 2015: We added dryer balls made from local award winning Merino sheep fleece from Maple Merinos at Brattle Farm in Pittsfield, MA. While handling this luscious fiber, I was unaware I would soon be absorbed into the amazing world of spinning yarn, first on a drop spindle and now on a wheel. Not long after I discovered this passion for fiber arts, I added angora rabbits to spin their shed wool, and developed a softer side to Things That Work- Harvest Yarns and Fiber. Our dryer balls are now created from a variety of breeds, supporting more local farmers of Shetland, Merino, Jacob, Babydoll and Churro sheep.

Felted Fleece Rugs (Vegetarian Sheepskin) debuted as a new project over summer 2016- a sustainable way to indulge in a luxurious 'sheepskin' while letting the sheep still enjoy the pasture!

Shop members

  • Lisa Bilotta

    Owner, Designer, Producer

    Lisa likes to wildcraft, ferment, spin and keep angoras. She adores natural living and is passionate about resurrecting lost handcraft skills.

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