Anonymous on Feb 18, 2011
Seller was such a joy to work with!! Fantastic product & Super fast shipping!! Will definitely be buying more from this shop in the future!
Anonymous on Feb 18, 2011
Seller was such a joy to work with!! Fantastic product & Super fast shipping!!
Anonymous on Jan 4, 2011
Wow! This print is even more vibrant in person! Shipping was super fast and seller was very quick in responding to inquiries and keeping me informing of status of shipment. Will definitely order from here again!
Do you have a question, suggestion or just want to say hello? I'd love to hear from you. Send me a convo through Etsy's handy dandy Conversations feature or e-mail me at kj [!at] thedreamygiraffe.com.
Did you purchase something from my shop? You wonderful person, you! As soon as I've received the nifty e-mail from transactions[at]etsy.com (we'll both get one!) notifying me of your purchase, I'll send you a Conversation to a) confirm that I got your order, b) thank you profusely, c) let you know down to the minute when your package will be on its way to you.
Accepted payment methods
If you'd rather send a check or money order, I will accept them on a case-by-case basis, so please just contact me before purchasing to let me know you'd like to submit payment by one of those methods.
Don't want to pay by check or money order and don't have a PayPal account and don't want one? No problem! You can still pay at PayPal, via credit card, without having an account with them. If you have any questions about paying that way, just contact me and I'll be glad to help!
Please note, regardless of method, payment must clear before I can ship! Thank you for understanding!
South Carolina residents will be charged the additional applicable sales tax.
I currently ship twice a week, usually on Tuesdays and Fridays or Mondays and Thursdays. However, if you need something in a rush, please let me know! I am always willing to try to work with you to get what you need, when you need it!
Quite a few items for sale in this shop are customizable or can be personalized -- if you purchase one of these items, please make sure to include all of the info requested in the listing in your Message To Seller when checking out or otherwise, it may result in a slight delay in shipping.
Because this shop will have a variety of items at different weights and sizes, please refer to each individual listing to see how the item you're interested in will be shipped.
Want to buy something from this shop and The Dreamy Giraffe Collection or Before The Giraffe? I'm happy to ship everything you purchase from my shops together and can combine shipping. If it'd be more convenient for you, you can send me a Conversation with all the items you'd like to buy and I'll create one listing with one shipping fee for you. Or, you can go ahead and purchase the listings you want and I'll refund any shipping overages via your Paypal account.
Both internationally and within the United States, print-only orders will be shipped First Class, in a bend-proof mailer. If you'd like to upgrade to a speedier service, I'm happy to do so -- please contact me for rates.
I do love my customers, those close by and those far, far way, alike, but please note that if you are outside of the US, you will be solely responsible for any customs fees and taxes charged by your country for goods imported from other countries.
Refunds and Exchanges
I can't move mountains, but rest assured that I will do everything short of that to make sure that once our transaction is complete, you are one happy camper!
Though feedback is optional, I firmly believe that wonderful customers deserve glowing praise, so I am happy to give it once our transaction is complete! And, as a customer, you have the right to voice your opinion of a seller's products and customer service, as well. I encourage you to do so, but if you do have any sort of problem or concern upon receiving your order, please contact me before leaving feedback so that I can attempt to resolve the issue.
Additional policies and FAQs
When others blog about my work, I am flattered and happy to allow them to use my images or text, so long as a link and credit is given.
Please note that individual monitor settings may result in color variance (ex. the print of the image you receive may be just a tad darker than what you see on your screen).
Oh, and: I love you!