thirteenleafhome

MOVING TO THEBACKWARDGLANCE.ETSY.COM

Galena, Illinois

thirteenleafhome is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

thirteenleafhome is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 17, 2011

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Thank you for checking out my store. 99% of the items I sell are vintage - and generally that means used. Do expect that your items will show some general signs of wear. I will point out obvious flaws but may miss minor things. If you are looking for perfect items, vintage may not be for you. Also be aware that colors can vary from monitor to monitor. If you have concerns with the items you receive please contact me BEFORE you leave feedback. I want you to end up happy!

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Illinois buyers will be charged 7.25% sales tax.

If you are paying with paypal, I really prefer that you pay right away. If that's not possible, please pay me within 3 days of your purchase, or your order may be cancelled at my discretion.

If you are paying by money order, please post the money order within three business days of your order. If you need more time let me know, as I am generally willing to work something out. I cannot be responsible for money orders that get lost in the mail, so it is very important that you send your MO with a tracking number or even insurance, otherwise you are sending it at your own risk.

Shipping

Items are generally shipped within one week of purchase, I sometimes use recycled materials for packing.

Within the US: I generally ship via USPS parcel post, priority, or media mail at my discretion. (Books are generally shipped media mail), I will automatically insure all items with prices over 12.00. Items under 12.00 will not be insured, unless specifically requested by you (for an additional charge). If your insured item is broken in shipping you will be responsible for taking it to the post office, including the box and all the packaging, with a printed copy of your paypal receipt to get your refund. I will provide you with the insurance numbers if necessary. If you need your item guaranteed quickly, please contact me about sending it priority - there will be an extra charge for this.

International Buyers:
I am happy to ship internationally but please be aware that the price you see for shipping does not include insurance of any kind. Prices for shipping internationally with insurance are staggering - if you would like this option contact me for a quote. Otherwise you purchase at your own risk. Also be aware that I will not mark your item as a gift. Please do not ask me to do this. You are responsible for any and all charges your own country's PO imposes.

Combined shipping and Overcharges:
You may notice that I don't include combined shipping prices. That is because the variety of items I sell makes it difficult to determine how they will be packed when I send them. There for I ask that you pay the full shipping costs, and if I package your items together I will refund you for overcharges totalling more than 2.50.

Additional policies and FAQs

I will always ship to the address you have provided through etsy, even if it does not match your paypal address. Please verify that this is correct!