ThisIsNeat

Neat.

Springfield, Illinois

Announcement    If you are local and want to do a pick up instead of having something shipped, just use the coupon code IMLOCAL and message me about pick up options.

Announcement

Last updated on Nov 20, 2019

If you are local and want to do a pick up instead of having something shipped, just use the coupon code IMLOCAL and message me about pick up options.

Items

 
Emily Kraus

Contact shop owner

Emily Kraus

Shop policies

Last updated on July 25, 2018
Hello, love! Thanks for stopping by.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Payment
I accept PayPal as my primary method of payment or credit cards through Etsy's processing.
Shipping
I ship via UPS & USPS
- I include a tracking number with each order
- Domestic orders generally take between 3 to 5 business days for travel

LOST, STOLEN, AND UNDELIVERED SHIPMENTS|

Emily Kraus is not responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are on the responsibility of the buyer.
- I am unable to replace or reship items purchased without insurance.
- If you want to purchase insurance you may do so by contacting me prior to ordering.

SHIPMENT & ADDRESS CHANGES|

I try to ship 1-2 days within purchasing, for this reason I will use the addresses provided to us on the invoice. Be sure to verify your address because:

-I will ship to the shipment address listed in the order confirmation. This includes Paypal addresses.
-Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.

INCORRECT OR DAMAGED ITEMS |
If you receive an incorrect shipment and/or damaged items, please notify me within 3 days of receipt so I can arrange to have the correct item shipped to you and/or fix any damaged purchases.

By purchasing from this site you agree to my policies.
Additional policies and FAQs
CANCELATIONS|
Etsy has this as an option to REQUEST a cancelation and it will NOT cancel your order, only send a request. Cancelations will only be considered if the item has not already been shipped.